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JW Marriott El Convento Cusco

5.0 star property
Luxury hotel with spa, near Plaza de Armas

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Photo gallery for JW Marriott El Convento Cusco

Restaurant
Reception
Restaurant
Room, 1 King Bed, Non Smoking, Courtyard View (Terrace) | 1 bedroom, memory foam beds, in-room safe, desk
Suite, 1 King Bed, Non Smoking, Mountain View | Living room | 49-inch LCD TV with cable channels, TV, iPod dock
In the heart of Cusco Historic Center, JW Marriott El Convento Cusco offers a tranquil retreat with lush gardens and a library. Treat yourself to rejuvenating spa treatments or unwind by the indoor pool. With multilingual staff, express check-in/out services, and helpful bellhops available during your stay.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Connecting rooms available
  • Spa
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room
  • Room service
  • Business center
  • Meeting rooms
  • Limo/town car service
  • 24-hour front desk
  • Garden

Feel at home (6)

  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels
$358 nightly
The total price is $358
Sep 19 - Sep 20

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 2 Double Beds, Non Smoking (No View)

Room, 2 Double Beds, Non Smoking (No View) | 1 bedroom, memory foam beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking (No View)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Mountain View

Suite, 1 King Bed, Non Smoking, Mountain View | Living area | 49-inch LCD TV with cable channels, TV, iPod dock

Suite, 1 King Bed, Non Smoking, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Memory foam bed
  • 700 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

1 bedroom, memory foam beds, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Room, 2 Double Beds, Non Smoking

1 bedroom, memory foam beds, in-room safe, desk

Family Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Memory foam bed
  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Courtyard View (Terrace)

Room, 1 King Bed, Non Smoking, Courtyard View (Terrace) | 1 bedroom, memory foam beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, Courtyard View (Terrace)

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (No View)

Room, 1 King Bed, Non Smoking (No View) | 1 bedroom, memory foam beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (No View)

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | 1 bedroom, memory foam beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(29 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Non Smoking

Luxury Suite, 1 King Bed, Non Smoking | 1 bedroom, memory foam beds, in-room safe, desk

Luxury Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
  • 700 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Esquina De La Calle Ruinas 432, y San Agustin, Cusco, Cusco, 8002

What's nearby

  • Plaza de Armas - 3 min walk - 0.3 km
  • Cusco Cathedral - 3 min walk - 0.3 km
  • Coricancha - 5 min walk - 0.5 km
  • San Pedro Market - 13 min walk - 1.2 km
  • Sacsayhuaman - 16 min walk - 1.3 km

Getting around

  • Alejandro Velasco Astete Intl. Airport (CUZ) - 14 min drive
  • San Pedro Station - 14 min walk
  • Cusco Wanchaq Station - 15 min walk
  • Poroy Station - 27 min drive

Restaurants

  • ‪Museo del Pisco - ‬1 min walk
  • ‪Cicciolina Cafe - ‬1 min walk
  • ‪Tika Sara - ‬1 min walk
  • ‪Picarones Ruinas - ‬1 min walk
  • ‪7 Vidas Taproom Cusco - ‬1 min walk

About this property

JW Marriott El Convento Cusco

JW Marriott El Convento Cusco puts you in a great location, within a 15-minute walk of Plaza de Armas and San Pedro Market. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps, or facials. Other features of this luxurious hotel include an indoor pool, a bar/lounge, and a sauna. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 153 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Express check-in/out available
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • The room rate includes breakfast for up to to 2 guests. Breakfast fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children may not be eligible for complimentary breakfast
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • WiFi in rooms*
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (late night)
  • Water dispenser

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Library
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 59
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Front entrance ramp
  • Lowered electrical outlets in bathroom
  • Lever door handles

Room amenities

Be entertained

  • IPod docking station
  • 49-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Memory foam mattress
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Spa

The onsite spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Qespi Bar - Onsite bar.
Qespi Restaurant - This restaurant specializes in Peruvian cuisine and serves dinner only. Open daily.

Awards and affiliations

JW Marriott El Convento Cusco is listed in the 2021 Travel + Leisure 500.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Destination fee: USD 41 per accommodation, per night
  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).
  • Service fee: USD 10 per night

Optional extras

  • WiFi is available in guestrooms for USD 00 per stay (rates may vary)

Children & extra beds

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 20334766714

Also known as

JW Marriott Cusco
JW Marriott Hotel Cusco
JW Marriott El Convento Cusco Hotel
JW Marriott El Convento Hotel
JW Marriott El Convento Cusco
JW Marriott El Convento
JW Marriott El Convento Cusco Hotel
JW Marriott El Convento Cusco Cusco
JW Marriott El Convento Cusco Hotel Cusco

Frequently asked questions

Does JW Marriott El Convento Cusco offer free cancellation for a full refund?

Yes, JW Marriott El Convento Cusco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at JW Marriott El Convento Cusco?

Yes, there's an indoor pool.

Are pets allowed at JW Marriott El Convento Cusco?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at JW Marriott El Convento Cusco?

Sorry, there's no onsite parking at JW Marriott El Convento Cusco.

What are the check-in and check-out times at JW Marriott El Convento Cusco?

You can check in starting at 2 PM. Check-out time is 10 AM. Express check-in and check-out are available.

What is there to do at JW Marriott El Convento Cusco and nearby?

JW Marriott El Convento Cusco has a spa and an indoor pool, as well as a steam room and a garden.

Are there restaurants at or near JW Marriott El Convento Cusco?

Yes, Qespi Bar offers Peruvian cuisine.

What's the area around JW Marriott El Convento Cusco like?

JW Marriott El Convento Cusco is a short 4-minute walk from Plaza de Armas and 12 minutes' walk from San Pedro Market.

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JW Marriott El Convento Cusco Reviews

Reviews

9.8

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Service staff
Location
Room
Food
Breakfast
Restaurant
History
Amenities
Bar
Spa

What guests liked

  • The breakfast buffet offered a wide variety of options and was described as delicious and excellent. (11 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Very good place.
YI, 1-night trip

10/10 Excellent

Close to everything we wanted to see! Very nice hotel with great facilities. Best parts were the breakfast in the morning and the pisco sour class at the bar!!
James, 2-night trip

10/10 Excellent

Fabulous. Great location, safe, and the facilities were supurb.
Pamela, 1-night trip

10/10 Excellent

Excellent place to stay
Albert, 4-night trip

10/10 Excellent

Without a doubt it’s the best hotel in the historic center of Cusco. Have been in Cusco more than 10 times and have stayed in many other hotels and this is definitely the best! Very friendly staff, very clean, delicious breakfast and very convenient location.
Manuela, 6-night trip

10/10 Excellent

Everything was awesome
juan, 4-night trip

10/10 Excellent

Everything was amazing
Jose, 3-night trip

10/10 Excellent

Amazing location and service, highly recommended
Ximena, 2-night trip

10/10 Excellent

Great location great food friendly staff clean quiet perfect for couples
Andreea, 4-night trip

10/10 Excellent

Great hotel with helpful staff and relaxing spa facilities.
Michael, 2-night trip

10/10 Excellent

Probably the best customer service I’ve had anywhere. They can solve any problem and are extremely friendly and courteous. Hotel is beautiful and the food was great!
Nicolas, 2-night trip

10/10 Excellent

Clean, well kept. Great service
Rebecca, 1-night trip

6/10 Okay

Great location, polite people. Food was good.
Shonaugh, 5-night trip

10/10 Excellent

The hotel is beautiful and the service is excellent. Breakfast has many fresh options. The location could not be better . A 5 minute walk to Plaza de Armas and many restaurants and shops.
Karina, 3-night trip

10/10 Excellent

Very nice & good people
Eduardo, 3-night trip

10/10 Excellent

Amazing stay. Great staff and amenities. Such a great historical building
Alfredo, 1-night trip

10/10 Excellent

This beautiful hotel was built around an historic cloister and ancient walls and items were preserved, even a historic walking tour of the property was complimentary. It is located in the heart of Cusco, two blocks from the main square. The staff made our stay so memorable. They were efficient, friendly and attentive, in all areas.
Karen, 1-night trip

10/10 Excellent

Such a convenient location. GREAT staff
Sophie, 1-night trip

10/10 Excellent

We truly enjoyed our stay at this hotel. It was the best hotel of our multi city trip to Peru. No complaints. From the tea available to you as soon as you walk in to the delicious breakfast/lunch/dinner at the restaurant. On top of that, it such a beautiful hotel that feels so grand inside. They also go above and beyond to make sure you experience everything Cusco has to offer. They even had little Panchita (alpaca) there for you to take pictures with!
Sindi, 2-night trip

8/10 Good

We had a lovely time here. The only recommendation is staff could be more informative and friendly. Mostly in reception.
Erica, 6-night trip

10/10 Excellent

Excelllent location with superb highly professional all around.
Foad, 1-night trip

10/10 Excellent

We loved the place. It is a gorgeous historical building, magnificently kept. All kinds.of amenities avalibale. Walking distance to the town plaza.
Fernando, 2-night trip

10/10 Excellent

Excellent hotel

Excellent hotel, eco friendly and lots of history attached to the hotel. Staff is extremely friendly and helpful, and the resident alpaca was amazing.
Hamaludeen, 4-night trip

10/10 Excellent

The staff was amazing… courteous, respectful and accommodating! The facility was second to none… historic yet modernized! We had an amazing stay!
Nelvin, 5-night trip

10/10 Excellent

This place is absolutely beautiful as it was once a convent. A very luxurious and comfortable stay. We had a room in the basement and couldn’t have enjoyed it more! I was conveniently close to the spa which was wonderful to unwind in each evening after a long day of activities. The breakfast was quite expansive with many options to choose from! The stay came with a variety of included treats which made the stay even more special!
Vanessa, 2-night trip