citizenM Kuala Lumpur Bukit Bintang, near Pavilion Kuala Lumpur and KLCC Park, offers a vibrant retreat. Unwind with a drink at the bar or indulge in delicious meals at canteenM. With shopping on site and free WiFi, guests have praised the helpful staff for making their stay truly enjoyable.
Subang (SZB-Sultan Abdul Aziz Shah) - 34 min drive
Kuala Lumpur International Airport (KUL) - 46 min drive
Kuala Lumpur Masjid Jamek Station - 13 min walk
Kuala Lumpur Pasar Seni Station - 15 min walk
Kuala Lumpur KTM Komuter Station - 20 min walk
Imbi Station - 13 min walk
Bukit Bintang Station - 13 min walk
Raja Chulan Station - 16 min walk
Restaurants
May King Restaurant MKP Lum Mee - 3 min walk
Jamaica Blue - 2 min walk
Yi Pin Kopitiam憶品楼 - 1 min walk
Jiak Kopi - 2 min walk
Too Yumm Co - 2 min walk
About this property
citizenM Kuala Lumpur Bukit Bintang
CitizenM Kuala Lumpur Bukit Bintang puts you in a great location, within a 15-minute walk of Berjaya Times Square and Jalan Alor. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. This Belle Époque hotel is also just a 5-minute drive from Pavilion Kuala Lumpur and Petronas Twin Towers. Fellow travelers say good things about the helpful staff and overall property condition. The property is just a short walk to public transportation: Imbi Station is 13 minutes and Bukit Bintang Station is 13 minutes.
Languages
Chinese (Mandarin), English, Malay
At a glance
DONE
Hotel size
175 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's CitizenM mobile app before check-in
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Guests traveling with a service animal must contact the property prior to arrival.
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
What to do
Shopping
Working away
24-hour business center
3 meeting rooms
Services
24-hour front desk
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
Communal living room
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Mobile key entry
Special features
Dining
CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours.
CanteenM - Onsite bar. Open 24 hours. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MYR 35 per person
Early check-in can be arranged for an extra charge of MYR 100 (subject to availability)
Late check-out can be arranged for an extra charge of MYR 100 (subject to availability)
Policies
Noise-free guestrooms cannot be guaranteed.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Sky Express
Hotel Sky Express Bukit Bintang
Sky Bukit Bintang
Sky Express Bukit Bintang
Sky Express Bukit Bintang Kuala Lumpur
Sky Express Hotel
citizenM Kuala Lumpur Bukit Bintang Hotel
Sky Express Hotel Bukit Bintang Kuala Lumpur
Sky Hotel Express
Sky Hotel Express Bukit Bintang
citizenM Kuala Lumpur Bukit B
citizenM Kuala Lumpur Bukit Bintang Hotel
citizenM Kuala Lumpur Bukit Bintang Kuala Lumpur
citizenM Kuala Lumpur Bukit Bintang Hotel Kuala Lumpur
Frequently asked questions
Does citizenM Kuala Lumpur Bukit Bintang offer free cancellation for a full refund?
Yes, citizenM Kuala Lumpur Bukit Bintang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at citizenM Kuala Lumpur Bukit Bintang?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at citizenM Kuala Lumpur Bukit Bintang?
Yes, there's free self parking.
What are the check-in and check-out times at citizenM Kuala Lumpur Bukit Bintang?
Check-in start time: 2:00 PM; Check-in end time: midnight. There's a charge of MYR 100 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of MYR 100 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Are there restaurants at or near citizenM Kuala Lumpur Bukit Bintang?
Yes, there's an onsite restaurant, canteenM.
What's the area around citizenM Kuala Lumpur Bukit Bintang like?
CitizenM Kuala Lumpur Bukit Bintang is in Bukit Bintang, a short 15-minute walk from Berjaya Times Square and 17 minutes' walk from Pavilion Kuala Lumpur.
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citizenM Kuala Lumpur Bukit Bintang Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Bed
Breakfast
Value
Amenities
Weather
Shower
What guests liked
Breakfast was wonderful, tasty, and offered a wide selection. (8 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
Aug 8, 2025
Very modern, yet welcoming and comfortable, hotel. Great breakfast and excellent service from staff.
Hareeta
Hareeta, 4-night trip
8/10 Good
Jun 18, 2025
Staff were attentive and the location was great.
Syed
Syed, 7-night trip
10/10 Excellent
Aug 9, 2025
The environment is comfortable. And the transportation is convenient! It’s easy to get to everywhere!!!
sze ming
sze ming, 5-night trip
8/10 Good
Aug 8, 2025
I’m very satisfied.
The staff are very friendly and kind.
Abe
Abe, 4-night trip
10/10 Excellent
Jul 20, 2025
Did the trick very nicely. Very friendly staff. Convenient and cheap breakfast - great coffee. Well located. Comfortable beds.
Omar
Omar, 6-night trip
10/10 Excellent
Jul 20, 2025
A place that really prioritizes sleep hygiene and is very comfortable
Gadeen
Gadeen, 7-night trip
10/10 Excellent
Jun 25, 2025
Especially, loved water pressure of the shower in the room.
Takuma
Takuma, 3-night trip
10/10 Excellent
Jun 3, 2025
Modern and efficient design. Location ideal for our purposes and needs. Will definitely stay here again.
Ray Gerard
Ray Gerard, 5-night trip
10/10 Excellent
Jun 21, 2025
Comfortable bed and shower. Friendly, helpful staff. Located close to night market.
Edward
Edward, 1-night trip
10/10 Excellent
Jun 5, 2025
Close to attractions, and hop on, hop off bus stop.
Excellent value for money.
Robert
Robert, 3-night trip
10/10 Excellent
Jul 15, 2025
excellent
??
??, 2-night trip
10/10 Excellent
Jul 17, 2025
Very good !
Katsumi
Katsumi, 3-night trip
10/10 Excellent
Jun 30, 2025
Location is awesome! The famous Jalan Alor food street is just a couple-of-minute walk away and everything in Bukit Bintang area is walkable, yet the area around the hotel is not busy. I loved the convenience and how clean, comfortable, and modern the hotel was. Food was pretty good and cheap, staff was friendly and very helpful, and the room was pretty and cosy. This accommodation is definitely good value for money!
Hanako
Hanako, 2-night trip
10/10 Excellent
Apr 23, 2025
Amazing hotel to stay in Kuala Lumpur
Alexander
Alexander, 3-night trip
10/10 Excellent
May 21, 2025
I am never disappointed when I stay in a citizen M. It has everything you need for a short stay, the most comfortable bed, the easiest check in, excellent pillows, cafe on the premises. Just excellent value and friendly staff!
Rachel-Audrey
Rachel-Audrey, 2-night trip
10/10 Excellent
Jun 29, 2025
When you book this hotel, you're booking a whole experience. Not just a room. I wish to come back and stay for a long period of time. It's easy call this hotel your home away from home
Ricardo
Ricardo, 2-night trip
10/10 Excellent
Jun 2, 2025
The staff and property were exceptional.. Kesh went out of his way everyday to make sure I was taken care of.. this property is absolutely the best!!!
Gerry
Gerry, 3-night trip
10/10 Excellent
Jun 28, 2025
Stylish interior.
Breakfast needs some improvement.
HIROSHI
HIROSHI, 3-night trip
10/10 Excellent
Mar 4, 2025
Great stay!
Great stay! All staff were very friendly and helpful!
Stoyan
Stoyan, 2-night trip
10/10 Excellent
Mar 21, 2025
Good hotel
Tuyen
Tuyen, 3-night trip
10/10 Excellent
Apr 27, 2025
Great value for money. Clean, good location and staff were helpful
Aoife
Aoife, 2-night trip
10/10 Excellent
Jun 19, 2025
I LOVED IT
Farah
Farah, 4-night trip
10/10 Excellent
May 22, 2025
Expedia is the worst. Book direct!!! Great hotel and much cheaper direct.
Grant
Grant, 1-night trip
10/10 Excellent
May 18, 2025
My #1 Hotel Choice in Kuala Lumpur
We had a wonderful stay! We love the cosy and homey room, the view of KL and Twin Towers behind our bed, the smart home functions from the iPad, and last but not least the “rainfall” in the shower! The hotel has convenience stores at its ground floor, and nearby is the buzzing Jalan Alor food street. The staff were very friendly and attentive to your queries.
Verified traveler
3-night trip
8/10 Good
May 12, 2025
Was pleasantly surprised by this place. It's a very compact room but with a really comfy bed, and it has everything you need. The staff are very friendly. The hot options at breakfast are mainly Asian and mostly geared towards carnivores, so being a vegetarian I stuck to the pastries. Overall a nice stay