Near Condado Beach, CIQALA Luxury Suites offers a tranquil retreat with a poolside bar and rooftop terrace. Savor the Caribbean cuisine at Our SP Floor Lounge, enjoy free breakfast, and unwind in the outdoor pool surrounded by sun loungers. With multilingual staff and helpful tour assistance nearby attractions are within reach.
Puerto Rico Convention Center - 11 min walk - 0.9 km
Distrito T-Mobile - 12 min walk - 1.0 km
Pan American Pier - 17 min walk - 1.4 km
Condado Beach - 20 min walk - 1.7 km
Casino del Mar at La Concha Resort - 2 min drive - 1.5 km
Getting around
Luis Munoz Marin Intl. Airport (SJU) - 21 min drive
Free beach shuttle
Restaurants
Choices Sheraton
Esquina Watusi
El Nie Bar
Las Palmas Bar & Rest
La Isla - 4 min walk
About this property
Ciqala Suites Hotel
Ciqala Suites Hotel features a rooftop terrace and puts you within a 10-minute walk of Sheraton Casino. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Other highlights include a poolside bar, a beach shuttle, and a terrace. The helpful staff and breakfast get great marks from fellow travelers.
Languages
English, Spanish
At a glance
DONE
Hotel size
33 rooms
Arranged over 8 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Minimum check-in age: 18
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed (dogs only)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free covered onsite self parking
Wheelchair-accessible parking on site
Onsite parking includes off-street options
DONE
Offsite
Free beach shuttle
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free cooked-to-order breakfast each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Poolside bar
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Free beach shuttle
Beach nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Free beach shuttle
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Romance packages
Facilities
1 building/tower
Built in 2010
Safe-deposit box at front desk
Rooftop terrace
An outdoor pool
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Bathrobes
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
Memory foam mattress
What to enjoy
Individually furnished and decorated
Freshen up
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Microwave
More
Daily housekeeping
In-room safe
Special features
Dining
Our SP Floor Lounge - This poolside rooftop bar specializes in Caribbean cuisine. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
Fees & policies
Refundable deposits
Deposit: USD 200.00 per accommodation, per stay
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per pet, per stay
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 7:00 PM
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector and a security system on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property is professionally cleaned.
Also known as
CIQALA
CIQALA Luxury
CIQALA Luxury Suites
CIQALA Luxury Suites Condo
CIQALA Luxury Suites Condo San Juan
CIQALA Luxury Suites San Juan
CIQALA Suites
Ciqala Hotel San Juan
CIQALA Luxury Suites
Ciqala Suites Hotel Hotel
Ciqala Suites Hotel San Juan
Ciqala Suites Hotel Hotel San Juan
Frequently asked questions
Does Ciqala Suites Hotel offer free cancellation for a full refund?
Yes, Ciqala Suites Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Ciqala Suites Hotel?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Ciqala Suites Hotel?
Yes, dogs are welcome. There's a charge of USD 50 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Ciqala Suites Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Ciqala Suites Hotel?
Check-in start time: 4:00 PM; Check-in end time: 6:00 AM. Check-out time is 11 AM.
Is there an onsite casino at Ciqala Suites Hotel?
No, this hotel doesn't have a casino, but Sheraton Casino (9-min walk) and Casino del Mar at La Concha Resort (3-min drive) are both nearby.
What is there to do at Ciqala Suites Hotel and nearby?
Ciqala Suites Hotel has an outdoor pool.
Are there restaurants at or near Ciqala Suites Hotel?
Ciqala Suites Hotel is a short 12-minute walk from Puerto Rico Convention Center and 15 minutes' walk from Pan American Pier. Travelers say that the hotel is in a great location.
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Ciqala Suites Hotel Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.8/10
Staff & service
7.4/10
Amenities
7.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Restaurant
Food
Location
Bed
View
Rooftops
Water
Reviews
10/10 Excellent
Aug 18, 2025
The stay was excellent I would give the staff 1000/10 if I could!!
leila
leila, 4-night trip
10/10 Excellent
Jul 29, 2025
Perfectly located to everything we wanted to do, had complimentary breakfast delivered every morning and parking was easily accessible.
Ashley
Ashley, 3-night trip
10/10 Excellent
Jul 26, 2025
Small hotel with great amenities. Room was super spacious with a kitchenette and spa bathtub that my enjoyed a lot. Will stay again.
Sheila
Sheila, 1-night trip
10/10 Excellent
Jul 21, 2025
Nice location with in walking
Distance of some restaurants and stores. Hotel was clean and had a nice infinity pool
Cynthia
Cynthia, 5-night trip
10/10 Excellent
Jul 4, 2025
I just spend on night here but everything from check in to the complimentary breakfast has bean excellent. I would stay here again and gladly recommend for anyone to stay here.
Nancy
Nancy, 1-night trip
10/10 Excellent
Aug 11, 2025
I booked this hotel for a last minute trip. The stay was great, breakfast was brought to the room daily. The food was good. The pool area is small and around the restaurant area, good for wading only. Overall it was a great experience
Tiffany
Tiffany, 4-night trip
10/10 Excellent
Jun 15, 2025
Truly a hidden gem, rooftop restaurant/pool was the highlight of the stay, staff was amazing, will come back time
SeDeris
SeDeris, 5-night trip
10/10 Excellent
Jun 24, 2025
Friendly staff, clean and welcoming place, close to all atractions and point of interest. We were upgraded to VIP, exelent beautiful place, exelent view, all accomotations and comfort included.
Teresa Jesus Mora
Teresa Jesus Mora, 3-night trip
8/10 Good
Mar 17, 2025
Great place to stay
Christian Casado
Christian Casado, 3-night trip
10/10 Excellent
Jun 1, 2025
It is an excellent spot for short stays or getaways. Very nice, and clean.
Emily Diaz
Emily Diaz, 2-night trip
2/10 Terrible
Aug 3, 2025
$103 hidden services fee upon arrival
Chimaobi
Chimaobi, 4-night trip
10/10 Excellent
Apr 28, 2025
Staff is kind. The suites are great and the bathroom is big.
Carlos
Carlos, 2-night trip
8/10 Good
Mar 19, 2025
Pretty, clean good service great food
Jessica
Jessica, 1-night trip
10/10 Excellent
Mar 30, 2025
Great property
Malcolm
Malcolm, 2-night trip
10/10 Excellent
May 26, 2025
I recently stayed at the Ciqala Hotel in Puerto Rico over the weekend and had a great experience. The room service was excellent—prompt and attentive to every detail. Breakfast each morning was amazing, with a great variety of fresh and delicious options. The staff went above and beyond to make sure everything was perfect throughout my stay. Highly recommend this hotel for anyone looking for comfort, great service, and a welcoming atmosphere in San Juan!
Enmanuel
Enmanuel, 3-night trip
10/10 Excellent
May 18, 2025
Very nice,convinces
Orlando
Orlando, 2-night trip
10/10 Excellent
May 17, 2025
Excellent hotel
We stay here several times a year. Love their room with separate living area. Comfortable bed, cozy covers. Very clean. Great service. Thanks for your assistance Paola B and Pablo!
Jesus
Jesus, 1-night trip
10/10 Excellent
Feb 20, 2025
The property was easy to find and the people at the front desk were friendly and super helpful.
Alessandra
Alessandra, 4-night trip
8/10 Good
Feb 4, 2025
Nice hotel
Robert
Robert, 4-night trip
10/10 Excellent
Apr 10, 2025
It was a small
Boutique hotel.
Janet
Janet, 1-night trip
10/10 Excellent
Jan 17, 2025
It was a nice stay
Brunilda
Brunilda, 1-night trip
10/10 Excellent
Apr 23, 2025
Great
Jonathan
Jonathan, 1-night trip
10/10 Excellent
Aug 9, 2025
We had a 3 bedroom suite. It was spacious, rooms was nice, views was good, full kitchen. The option for breakfast came in handy just need to have 2 or 3 more options for sure!
Staff A1!!! They were great w/ anything I asked.
Yes there is a popular rooftop here, people come that isn’t staying at hotel. It does take a long time to get your food, so definitely come with the vibes to not let that get to you. They do be on the more dressy side when they come up there. We never was though. The prices are on the high side too.
My only complaint is do not order room service online. The restaurant doesn’t actually get the orders on their side. It was a mess but I did end up getting my food 2 1/2 hours later.
Tavia
Tavia, 4-night trip
8/10 Good
Feb 12, 2025
Staff was welcoming and attentive. The area around it wasn't the most beautiful but close to beaches and restaurants nice for something not to expensive.