See all properties

Backstage Boutique Hotel

4.0 star property
Ski hotel with spa, near Zermatt-Matterhorn Ski Paradise

Choose dates to view prices

Photo gallery for Backstage Boutique Hotel

Outdoor pool, sun loungers
Garden
Front of property
Interior
Sauna, hot tub, massage/treatment rooms
In the heart of Zermatt City Centre, Backstage Boutique Hotel offers a luxurious retreat with continental breakfast, a coffee shop, and two on-site restaurants. Enjoy downhill skiing and take advantage of the ski shuttle and passes; afterwards unwind by the outdoor pool or treat yourself to a spa massage. Previous guests have praised the helpful staff.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Ski facilities
  • Pet friendly
  • Spa

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Ski rentals
  • Ski storage
  • Ski passes
  • Sauna
  • Steam room
  • Hot tub
  • Room service
  • Coffee shop/cafe

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Separate sitting area
  • Television
  • Terrace
$330 nightly
The total price is $352
Sep 4 - Sep 5
Total with taxes and fees

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Cube Loft

Family Cube Loft | 1 bedroom, down comforters, free minibar, in-room safe

Family Cube Loft

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Dining table
Free minibar items
Flat-screen TV
  • 506 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Sky & Stars Suite

Sky & Stars Suite | Living room | 48-inch flat-screen TV with cable channels, TV, DVD player

Sky & Stars Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Refrigerator
  • 861 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Matterhorn View

View from room

Matterhorn View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 291 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Cube Loft

Cube Loft | 1 bedroom, down comforters, free minibar, in-room safe

Cube Loft

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Dining table
Free minibar items
Flat-screen TV
  • 452 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Cozy Art (standard room)

Cozy Art (standard room) | 1 bedroom, down comforters, free minibar, in-room safe

Cozy Art (standard room)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 237 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Free toiletries, hair dryer, bathrobes, slippers

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 291 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Cottage | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel

  • Pool
  • Free breakfast
  • Spa
  • Pet friendly
10.0 out of 10, Exceptional, 159 reviews
$335 nightly
The price is $358
Sep 2 - Sep 3
Total with taxes and fees
SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Hofmattstrasse 4, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt Visitor Center - 3 min walk - 0.3 km
  • Zermatt - Furi - 5 min walk - 0.4 km
  • Zermatt–Sunnegga Funicular - 6 min walk - 0.6 km
  • Zermatt-Furi Gondola - 13 min walk - 1.1 km

Getting around

  • Sion (SIR) - 75 min drive
  • Geneva International Airport (GVA) - 162 min drive
  • Zermatt Gornergratbahn Station - 3 min walk
  • Zermatt (QZB-Zermatt Train Station) - 4 min walk
  • Zermatt Station - 4 min walk

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Walliserkanne - ‬1 min walk
  • ‪Golden India - ‬2 min walk
  • ‪Le Petit Royal - ‬1 min walk
  • ‪Bäckerei-Konditorei-, Tea-Room Hörnli - ‬1 min walk

About this property

Backstage Boutique Hotel

Backstage Boutique Hotel features downhill skiing and snowboarding, plus you'll be just steps from Zermatt-Matterhorn Ski Paradise. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 2 restaurants. Other highlights at this luxurious hotel include an outdoor pool, a bar/lounge, and a hot tub. Ski passes, storage, and rentals are also available. Fellow travelers say great things about the helpful staff.

Languages

English, French, German, Italian, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 34 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Late check-in subject to availability
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • The front desk is open daily from 7:30 AM - 10:30 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Zermatt is in a car-free zone and can be reached only by train.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Ski passes
  • Downhill skiing
  • Snowboarding
  • Hiking/biking trails nearby

Working away

  • Meeting room
  • Computer station

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Bicycle rentals
  • Pool loungers
  • Ski equipment rentals
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 2011
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Hardwood flooring in room

Ski

  • Ski passes
  • Downhill skiing
  • Snowboarding
  • Ski storage
  • Ski rentals
  • Ski lifts nearby
  • Ski runs nearby

Room amenities

Be entertained

  • DVD player
  • 48-inch flat-screen TV
  • Cable TV channels
  • CD player

Home comfort

  • Air conditioning and heating
  • Free stocked minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Down comforter
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has massage/treatment rooms. Services include massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Awards and affiliations

Backstage Boutique Hotel is listed in the 2012 Condé Nast Traveler Hot List.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 15 per pet, per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Also known as

Backstage Boutique Hotel
Backstage Boutique Hotel Zermatt
Backstage Boutique Zermatt
Backstage Boutique
Backstage Boutique Hotel Hotel
Backstage Boutique Hotel Zermatt
Backstage Boutique Hotel Hotel Zermatt

Frequently asked questions

Does Backstage Boutique Hotel offer free cancellation for a full refund?

Yes, Backstage Boutique Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Backstage Boutique Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Backstage Boutique Hotel?

Yes, dogs are welcome. There's a charge of CHF 15 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Backstage Boutique Hotel?

Sorry, there's no onsite parking at Backstage Boutique Hotel.

What are the check-in and check-out times at Backstage Boutique Hotel?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 11:00 AM.

What is there to do at Backstage Boutique Hotel and nearby?

Have fun with onsite winter activities like downhill skiing and snowboarding. Indulge in a treatment at the spa and soothe your senses in the hot tub. Backstage Boutique Hotel also has an outdoor pool and a sauna, as well as a steam room.

Are there restaurants at or near Backstage Boutique Hotel?

Yes, there are 2 onsite restaurants.

Does Backstage Boutique Hotel have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Backstage Boutique Hotel like?

Backstage Boutique Hotel is in Zermatt City Centre, a short 3-minute walk from Zermatt Gornergratbahn Station and 4 minutes' walk from Matterhorn Museum.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Backstage Boutique Hotel Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Spa
Location
Restaurant
Amenities
Shopping center
View
Breakfast
Luxury

What guests liked

  • Breakfast was delicious and offered a good variety of food items. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Wonderful staff in a stunningly beautiful
Paul, 2-night trip

10/10 Excellent

Staff was incredibly gracious and helpful. Perfect location.
Michelle, 2-night trip

10/10 Excellent

Absolutely lovely stay in the family suite. The staff stored our luggage for us, when we arrived earlier than expected. The welcome tea was a wonderful surprise, and the breakfast was great. the room was beautiful, and very clean. My kids loved the use of the hot tub and cold plunge. Easily walkable from the train station, and great location downtown!! Would absolutely come back!
Lindsey, 2-night trip

10/10 Excellent

Very cute hotel. Beautiful view from breakfast room. Plenty of spa amenities included. 4 minute walk to train station.
rabia, 2-night trip

10/10 Excellent

WiFi was not great
Stuart, 2-night trip

10/10 Excellent

Great option to stay sleep and eat in the heart of zermatt
ANDRES, 1-night trip

10/10 Excellent

Was an awesome place to stay, what a gem
Randy, 1-night trip

8/10 Good

Great location small room great restaurant for dinner and breakfast staff was nice and informative
Pam, 4-night trip

10/10 Excellent

Very special boutique style hotel great location in the heart of the action!
Blake, 2-night trip

10/10 Excellent

Beautiful, center of town, amazing!
James, 2-night trip

10/10 Excellent

Beautiful unique design aesthetics, view of the Matterhorn from the balcony was a big plus. Friendly staff, generous breakfast. Great place. Exceeded expectations.
Ryan, 3-night trip

10/10 Excellent

We had an incredible stay at Backstage hotel. The staff were always so welcoming and ready to help. The room and available amenities absolutely exceeded our expectations. It is a beautiful place with unique architecture. Perfect location. I would recommend to everyone and stay again!
Kate, 2-night trip

10/10 Excellent

Excellent hotel, room was incredible, and hotel restaurant was amazing, its a Michelin star restaurant, really enjoyed staying in this property

10/10 Excellent

It was great and staff was great
4-night trip

8/10 Good

Decent hotel. Renovated in 2012 so starting to feel a little bit tired around the edges. Great location
Oliver, 3-night trip

10/10 Excellent

We loved this place!! Its cozy and in the center of everything
rafael, 2-night trip

10/10 Excellent

The property is laid back, beautiful and the staff are very welcoming! The spa facilities and the atmosphere is exactly what I was hoping for. Wonderful stay, I highly recommend and will be back!
LAURA, 1-night trip

10/10 Excellent

Where do I start. We had booked for two nights but got hit with an incredible, once in a century, snowstorm. This led to nearly 2 days of no electricity and three days of no trains leading to us needing to stay four nights instead. I can’t praise the management and staff enough for the care, service and hospitality they showered on us. What could have been a nightmare turned in to an unforgettable experience and we can’t thank them enough.
John, 2-night trip

10/10 Excellent

Excellent hitel
Brian W, 1-night trip

10/10 Excellent

Great stay in zermatt

Highly recommend. Great location. Great food md service. My wife found the bed too firm but outside of that the place is comfortable, and welcoming.
Zachariah, 2-night trip

10/10 Excellent

Gorgeous property in a perfect location. Unbeatable Matterhorn views. Can't wait to go back!
Kamla, 4-night trip

10/10 Excellent

The property was unique and outstanding. Service was great and was the location.
Paul, 2-night trip

10/10 Excellent

Excellent
Ramiro, 1-night trip

10/10 Excellent

Just amazing , go check i promise you will not regret
Muath, 1-night trip

10/10 Excellent

Hotel staff were all fantastic. View of the Matterhorn from the room's balcony. Architecture and art was very interesting and cool. All of that created an amazing experience.
Jacob, 2-night trip