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Borough Arms Hotel

3.0 star property
Experience top value and attentive staff while you enjoy your stay. Relax by having breakfast or raise a glass at this inviting hotel.

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Photo gallery for Borough Arms Hotel

Deluxe Suite | Iron/ironing board, free WiFi, bed sheets
Breakfast, lunch, dinner served; British cuisine
Deluxe Suite | Bathroom | Free toiletries, hair dryer, towels
Street view
Breakfast, lunch, dinner served; British cuisine
Located in the heart of the city, Borough Arms Hotel offers a warm welcome with dry cleaning/laundry services and a restaurant. Stay connected with free in-room WiFi, unwind at the bar, or plan an event in the banquet hall.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry facilities
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Meeting rooms
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Wedding services
  • Luggage storage
  • Tour/ticket assistance
  • Banquet hall

Feel at home (6)

  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Bathtub or shower
  • LCD TV
  • Free self parking
The current price is $79
includes taxes & fees
$65 per night
Apr 2 - Apr 3

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Suite

Deluxe Suite | Iron/ironing board, free WiFi, bed sheets

Deluxe Suite

Highlights

Heating
LCD TV
Separate bedroom
Private bathroom
Coffee/tea maker
Mobile key entry
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | Iron/ironing board, free WiFi, bed sheets

Standard Quadruple Room

Highlights

Heating
LCD TV
Private bathroom
Coffee/tea maker
Mobile key entry
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Double Room, Ensuite

Iron/ironing board, free WiFi, bed sheets

Standard Double Room, Ensuite

Highlights

Heating
LCD TV
Private bathroom
Coffee/tea maker
Mobile key entry
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 King Bed

Highlights

Heating
LCD TV
Coffee/tea maker
Mobile key entry
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, Ensuite

Standard Twin Room, Ensuite | Iron/ironing board, free WiFi, bed sheets

Standard Twin Room, Ensuite

Highlights

Heating
LCD TV
Private bathroom
Coffee/tea maker
Mobile key entry
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | Iron/ironing board, free WiFi, bed sheets

Standard Quadruple Room

Highlights

Heating
LCD TV
Private bathroom
Coffee/tea maker
Mobile key entry
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Suite

Deluxe Suite | Iron/ironing board, free WiFi, bed sheets

Deluxe Suite

Highlights

Heating
LCD TV
Separate bedroom
Private bathroom
Coffee/tea maker
Mobile key entry
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, Ensuite

Iron/ironing board, free WiFi, bed sheets

Standard Single Room, Ensuite

Highlights

Heating
LCD TV
Private bathroom
Coffee/tea maker
Mobile key entry
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
26 King Street, Newcastle-Under-Lyme, England, ST5 1HX

What's nearby

  • Royal Stoke University Hospital - 4 min drive
  • Waterworld - 6 min drive
  • Regent Theatre - 8 min drive
  • Victoria Hall - 8 min drive
  • Trentham Gardens - 9 min drive

Getting around

  • Manchester Airport (MAN) - 37 min drive
  • Longport Station - 5 min drive
  • Crewe Station - 14 min drive
  • Kidsgrove Station - 14 min drive

Restaurants

  • ‪The Hopwater Cellar - ‬18 min walk
  • ‪Victoria Hotel - ‬3 min drive
  • ‪KFC - ‬11 min walk
  • ‪The Shed - ‬3 min drive
  • ‪Starbucks - ‬16 min walk

About this property

Borough Arms Hotel

At Borough Arms Hotel, you'll be within a 10-minute drive of Trentham Gardens. The pub is a great place to grab a drink, and guests looking for a bite to eat can check out Ostler Restaurant, which serves British cuisine and is open for breakfast, lunch, and dinner. Fellow travelers say great things about the helpful staff and overall value.

Languages

English

At a glance

DONE

Hotel size

    • 40 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 4:00 AM
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • 2 buildings/towers
  • Built in 1783
  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Wheelchair-accessible registration desk
  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • LCD television

Home comfort

  • Heating
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • Mobile key entry

Special features

Dining

Ostler Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Gladstone Lounge Bar - This pub serves lunch only. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 9.50 for adults and GBP 6.95 for children
  • Early check-in can be arranged for an extra charge of GBP 10.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of GBP 10.00 (subject to availability)

Policies

This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Diners Club, Barclaycard
Cashless transactions are available.

Also known as

Borough Arms Hotel Hotel
Borough Arms Hotel
Borough Arms Hotel Newcastle-Under-Lyme
Borough Arms Newcastle-Under-Lyme
Borough Hotel
Borough Arms Hotel Newcastle-Under-Lyme
Borough Arms Hotel Hotel Newcastle-Under-Lyme

Frequently asked questions

Does Borough Arms Hotel offer free cancellation for a full refund?

Yes, Borough Arms Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Borough Arms Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Borough Arms Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Borough Arms Hotel?

Check-in start time: 2:00 PM; Check-in end time: 4:00 AM. There's a charge of GBP 10.00 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of GBP 10.00 (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at Borough Arms Hotel and nearby?

Recommended spots to visit include New Vic Theatre (1.3 mi) and Royal Stoke University Hospital (1.9 mi), along with Waterworld (2.5 mi) and The Potteries Museum and Art Gallery (3 mi).

Are there restaurants at or near Borough Arms Hotel?

Yes, Ostler Restaurant offers British cuisine.

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Borough Arms Hotel Reviews

Reviews

7.6

Good

7.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Convenient stay
My stay was brief, only 1 night, the hotel was very festive, with a Christmas Party in full swing.. A comfortable bed, and good, shower was all i needed. My second stay here...
Richard, 1-night trip

6/10 Good

OK
Could do with an update, but served the purpose. Good position, ample car parking and good access. Staff were polite and helpful, decent value for the money!
Graham, 1-night trip

8/10 Very good

We stayed for 2 nights, the staff were friendly and helpful, food was good, bar was ok. It’s an older style hotel that is clean and tidy
Trevor, 2-night trip

10/10 Exceptional

Good hotel
Good value traditional hotel..Good parking , sadly no time for Breakfast!
Richard Mark, 1-night trip

6/10 Good

It was okay.
Simba, 3-night trip

6/10 Good

Ok for a one night stay, and probably ok for the price. Good for builders etc. would I stay again only if it was the only thing available
Lawrence, 1-night trip

10/10 Exceptional

Lovely friendly staff clean room fantastic breakfast
Lisa, 1-night trip

10/10 Exceptional

Friendly staff. Convenient for town centre.
Wendy, 1-night trip

10/10 Exceptional

Newcastle under lyme
Had a great time at the hotel friendly staff comfortable bed, we had lunch before we went to the theatre. The breakfast was lovely as well you can have continental and full English.
sue, 1-night trip

10/10 Exceptional

Lovely hotel
John, 2-night trip

8/10 Very good

Suited my needs fully, good value, would definitely stay again.
Jeremy, 3-night trip

6/10 Good

The hotel we felt was a bit tied. Had a problem with the heated towel rail which I made them aware of. Staff were ok and the parking was good. It was conveniently situated being in walking distant of the town.
Geoffrey, 3-night trip

8/10 Very good

Staff were super nice and polite The receptionists were exceptionally helpful, warm and nice people Kitchen/restaurant service was good
Ozohu Asmau, 5-night trip

8/10 Very good

Kindly staff, but moderate room and bathroom.
Very helpful and friendly receptipn staff. Room was nothing exceptional with fairly poor bathroom provisions, in particular no shower gel/shampoo. Nothing outstanding, but nice people.
A, 1-night trip

4/10 Fair

No heating.we were given a noisy old fan heater. Cobwebs on lamp shades. 5 flights of stairs to get to room and no lifts. The whole place needs a refurb.
Ian, 1-night trip

8/10 Very good

The staff were all amazing! Full of local knowledge and really helpful. My room wasn't one from the website, clean but basic. Nothing to complain about for sure. Only tiny issue is the car parking. I had to park away from the hotel by day, and got the final space at night. Again - not a disaster. Would for sure stay here again
Darren, 1-night trip

10/10 Exceptional

Lovely old Coach house near the centre of Newcastle under Lyme
John, 2-night trip

8/10 Very good

Great for the price (£70 for the night). The wall's have absolutely no sound proof so can hear everything next door. The room itself is nice and spacious, with coffee etc. The cooked breakfast was a highlight and would give 5* for this. Was 9.50 a person and included tea/ coffee and orange and apple juice. Would fully recommend to anyone okay with being to hear the person next door
Robert, 1-night trip

10/10 Exceptional

Good value hotel
Staff very friendly and helpful. Lovely comfortable beds. Great value for money
Carol, 1-night trip

8/10 Very good

good value
Good value for money if you just need somewhere to stay for a short stay - excellent staff
Brendan, 1-night trip

10/10 Exceptional

Everything
zach, 1-night trip

6/10 Good

Good service, friendly restaurant staff but hotel in need of updating.
Anne, 1-night trip

8/10 Very good

Good value and comfortable
The staff are extremely friendly and helpful and the hotel is very clean and the beds are comfortable. It is showing its age a little bit but that wouldn't stop me from staying here again. Breakfast is good value for money as well.
craig, 1-night trip

8/10 Very good

The accommodation is basic but great for exploring the area. The staff are excellent and really helpful. The restaurant is great and the food is excellent. We will return again if in the area. The hotel recommended going to the Wedgwood factory which was a full day visit and really enjoyable.
Andrew, 2-night trip

10/10 Exceptional

Great little place to stay
Have stayed here many times. Very welcoming and friendly. Nothing too much trouble and is a very popular play to stay
Gill, 1-night trip

General property information

Travelers Say
"The restaurant was great."
Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
2:00 PM
Check-Out Time
11:00 AM