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Hotel Laguna Bacalar

3.0 star property
Bacalar hotel with outdoor pool

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Photo gallery for Hotel Laguna Bacalar

Lake
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Marina
Balcony
Family Bungalow, Lagoon View | 1 bedroom, iron/ironing board, bed sheets
By the sea, Hotel Laguna Bacalar offers a relaxing getaway with a rooftop terrace and garden. Unwind in the outdoor pool or children's pool, connect to WiFi, and take advantage of car rentals on site. Guests have praised the hotel for its lovely staff.

Reviews

6.2 out of 10
Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Rooftop terrace
  • Children's pool
  • Room service
  • Terrace
  • 24-hour front desk
  • Garden
  • Car rentals on site
  • Front-desk safe
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Children's pool
  • Garden
  • Terrace
  • Daily housekeeping
  • Free self parking

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Bungalow, Lagoon View

Family Bungalow, Lagoon View | 1 bedroom, iron/ironing board, bed sheets

Family Bungalow, Lagoon View

Highlights

Separate bedroom
2 bathrooms
Living room
Daily housekeeping
  • 355 sq ft
  • 2 bedrooms
  • Lagoon view
  • Sleeps 9
  • 4 Double Beds and 1 Twin Bed

Double Room with Air Conditioning, No Special View

Highlights

Fan
Separate bedroom
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room with Fan

Quadruple Room with Fan | 1 bedroom, iron/ironing board, bed sheets

Quadruple Room with Fan

Highlights

Fan
2 bedrooms
Daily housekeeping
  • 248 sq ft
  • 2 bedrooms
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds and 2 Twin Beds

View all photos for Double Room, Lagoon View (with Fan)

1 bedroom, iron/ironing board, bed sheets

Double Room, Lagoon View (with Fan)

Highlights

Fan
Separate bedroom
Daily housekeeping
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room, Multiple Beds, Lagoon View (With A/A)

Triple Room, Multiple Beds, Lagoon View (With A/A) | 1 bedroom, iron/ironing board, bed sheets

Triple Room, Multiple Beds, Lagoon View (With A/A)

Highlights

Air conditioning
Separate bedroom
Daily housekeeping
  • Lagoon view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Double Room Lagoon View with Air Conditioning

Balcony

Double Room Lagoon View with Air Conditioning

Highlights

Air conditioning
Separate bedroom
Daily housekeeping
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room, Multiple Beds, Lagoon View (With Fan)

1 bedroom, iron/ironing board, bed sheets

Triple Room, Multiple Beds, Lagoon View (With Fan)

Highlights

Separate bedroom
Daily housekeeping
  • Lagoon view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

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About the neighborhood

Map
Avenida Costera #479 Bacalar, Bacalar, QROO, 77930

What's nearby

  • Cenote Azul - 16 min walk - 1.4 km
  • Cenote Cocalitos - 2 min drive - 1.1 km
  • Cenote Negro - 2 min drive - 1.8 km
  • Fort of San Felipe - 4 min drive - 2.9 km
  • Laguna Bacalar Ecological Park - 5 min drive - 3.6 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 35 min drive
  • Corozal (CZH) - 51 min drive

Restaurants

  • ‪La Bendición Dios - ‬3 min drive
  • ‪Enamora - ‬4 min drive
  • ‪Albahaca - ‬3 min drive
  • ‪El Trompo de K'los - ‬4 min drive
  • ‪Chiltepin Marisquillos - ‬14 min walk

About this property

Hotel Laguna Bacalar

Hotel Laguna Bacalar features a rooftop terrace and puts you within a 15-minute walk of Lake Bacalar. Guests can enjoy the outdoor pool or take advantage of nearby hiking/biking trails. Other highlights include a children's pool, a terrace, and a garden.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 25 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's pool

What to do

  • Hiking/biking trails nearby

Services

  • 24-hour front desk
  • Concierge services
  • On-site car rental
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Mosquito nets
  • An outdoor pool

Room amenities

Home comfort

  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Towels

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 2.62 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM

Policies

Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Hotel Laguna Bacalar
Laguna Bacalar
Hotel Laguna Bacalar Hotel
Hotel Laguna Bacalar Bacalar
Hotel Laguna Bacalar Hotel Bacalar

Frequently asked questions

Does Hotel Laguna Bacalar offer free cancellation for a full refund?

Yes, Hotel Laguna Bacalar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Laguna Bacalar?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Hotel Laguna Bacalar?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Laguna Bacalar?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Laguna Bacalar?

Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Hotel Laguna Bacalar and nearby?

Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.

What's the area around Hotel Laguna Bacalar like?

Hotel Laguna Bacalar is a short 11-minute walk from Lake Bacalar and 12 minutes' walk from Cenote Cocalitos.

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Hotel Laguna Bacalar Reviews

Reviews

6.2

Good

6.6/10

Cleanliness

6.4/10

Staff & service

6.4/10

Amenities

5.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Popular mentions

Room
View
Bathroom

Reviews

8/10 Good

There is a cenote in the lake directly in front of the hotel. The people and service were amazing. The facilities need updating.
Liliana, 3-night trip

8/10 Good

Was a great stay
Andrew, 1-night trip

10/10 Excellent

Closed to lake
Valente, 3-night trip

10/10 Excellent

The views from our balcony made our stay. Yes the hotel could use some upgrades but we had a multi-bed apt for a fair price, perfect for our family, and we were happy.
Maria, 3-night trip

10/10 Excellent

Excelente
Juan Carlos, 3-night trip

8/10 Good

This property is located in one of the best areas in Laguna Bacalar Exelente views and access to the water 🌊
Jorge, 3-night trip

8/10 Good

I like the view , pool, bar, food average. Staff need more friendly and informative . Internet slow .
Luz, 2-night trip

2/10 Terrible

The room dirty i didnt stay there again wont a refund
Elisha, 1-night trip

2/10 Terrible

The property is very old. The room did not have hot water the food at the restaurant was very expensive.
GUADALUPE, 2-night trip

6/10 Okay

Ok, so if you want a place to sleep, this place is ok. The location is really good, but the hotel itself is run down. The mattresses are lumpy. We were told it was "rustic", but having what looked like fire ants crawling around made me a little uncomfortable. They do have tours of the lake that leaves from the property which was nice.and the views are amazing.
Maria, 3-night trip

8/10 Good

I like the location. My rooms view was beautiful. The only complain was the air condition was bad ans not to clean
Rebeca, 1-night trip

10/10 Excellent

It is dated , rooms need work
Lisa, 1-night trip

4/10 Poor

Let me start by saying the view of the lagoon was beautiful from the bungalow. However the place had a lot of ants and lizards. We also found some small insects in the bed while we were sleeping and fortunately they were not bedbugs. I don’t think we will stay again.
Estefania, 2-night trip

10/10 Excellent

Ok
Salvador, 2-night trip

2/10 Terrible

Trash
Jesus, 1-night trip

6/10 Okay

Main draw is the view and location

Best thing about the place is the view and location. On a beautiful spot on the lagoon and has a nice pool and access to lagoon swimming. The rooms are bare bones but clean and have a big balcony. There aren’t many outlets and strangely one is on the wall close to the ceiling. The staff at the front desk were nice and friendly. The restaurant didn’t seem to have regular hours and was a bit overpriced for what it was (don’t get the green sandwich). If you want to stay on the lake but not have to spend a lot this is an option. Alternatively you can stay in a cheap decent place in town and then get a mostly consumable day pass at one of the beach clubs or nice hotels on the lagoon.
Peter, 3-night trip

2/10 Terrible

Bad place, we a bad experience at this place As soon as we walked in to the room a lizard right in from, i asked the reception to move us, she had the worst attitude, she said well you will see different little animals at this place. My kids asked if they could sleep in the car :( trough the night i felt an insect on me, i jumped and it was a big bug, it flew away, The reception never gave us anything to sign at check in or out. The place is horrible.
Sandra, 2-night trip

10/10 Excellent

Todo
Satyen, 2-night trip

6/10 Okay

Limpio, muy bonita vista. Facil de encontrar. Pero instalaciones muy descuidados, viejas, restaurante sin buen servicio.
Luis Fernando, 2-night trip

10/10 Excellent

El hotel está muy bien ubicado y tiene fácil acceso a la laguna.
HERBERT, 2-night trip

2/10 Terrible

El hotel es viejo y descuidado, la habitación tiene mobiliario viejo, los baños huelen feo, los aires acondicionados y ventiladores muy ruidosos, las ventanas descuidadas, parchadas con tornillos y clavos para que no se cayeran, solo tiene un contacto en la sala para poder cargar celulares, los colchones muy incómodos, y lo peor de todo, la gerente con una actitud nefasta y mentirosa, en el restaurante no pudimos desayunar por qué tenían un grupo de 30 personas y tardarían más de una hora en servirnos! Todo pésimo! Nunca regresaría!!
Mario Agustin Chavez, 2-night trip

10/10 Excellent

Buena vista a la laguna
WILBERTH MANUEL CRUZ, 2-night trip

8/10 Good

Lugar con maravillosa vista pero instalaciones antiguas
Sara, 1-night trip

2/10 Terrible

LO ÚNICO QUE SE SALVA DE LA PROPIEDAD SON LAS VISTAS, SON LAS MEJORES ÚNICAS HERMOSAS YA QUE EL HOTEL ESTA EN ALTOS.
KARLA, 3-night trip

6/10 Okay

La vista es magnífica, es lo único que vale la pena. Lo que no nos gustó es que solo hay 1 conexión en el baño. Los colchones no están cómodos, están duros. Y en general todo el mobiliario está viejo. Los disque jabones y shampoos muy mala calidad.
Rosa Ma., 3-night trip