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Hotel Villa Maya

3.0 star property
Lakefront hotel in Flores with spa and outdoor pool

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Photo gallery for Hotel Villa Maya

Outdoor pool, pool umbrellas, sun loungers
Reception
Superior (doble) | In-room safe, individually decorated, desk, soundproofing
Standard Double Room | In-room safe, individually decorated, desk, soundproofing
Interior entrance
Escape to Hotel Villa Maya, a family-friendly haven near Lake Petén Itzá. Unwind with a massage at the onsite spa, lounge by the outdoor pool or children's pool, and enjoy sun loungers and pool umbrellas. With free WiFi in public areas, guests appreciate the helpful staff who make this hotel feel like home.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Gym
  • Spa
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Children's pool
  • Room service
  • Babysitting
  • Meeting rooms
  • Airport shuttle
  • Area shuttle

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Private bathroom
  • Garden
  • Terrace
$95 nightly
The total price is $115
Jul 8 - Jul 9
Total includes taxes and fees

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Triple Room

Triple Room | In-room safe, individually decorated, desk, soundproofing

Triple Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
TV
Ceiling fan
Private bathroom
Daily housekeeping
  • 377 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Single Room

In-room safe, individually decorated, desk, soundproofing

Standard Single Room

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
TV
Ceiling fan
Private bathroom
Daily housekeeping
  • 323 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed and 1 Double Bed OR 2 Double Beds

View all photos for Superior (doble)

Superior (doble) | In-room safe, individually decorated, desk, soundproofing

Superior (doble)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Ceiling fan
Private bathroom
Daily housekeeping
In-room safe
  • 215 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, individually decorated, desk, soundproofing

Standard Double Room

9.4 out of 10
Exceptional
(14 reviews)

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
TV
Ceiling fan
Private bathroom
Daily housekeeping
  • 323 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed

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  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
8.8 out of 10, Excellent, 508 reviews
The price is $124
$102 nightly
$124 total
Total includes taxes and fees
Jul 22 - Jul 23
Hotel Camino Real Tikal
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About the neighborhood

Map
Laguna Petenchel, Santa Elena Petén, Flores, Peten, 1001

What's nearby

  • Lake Petén Itzá - 12 min drive - 4.6 km
  • San Miguel & Tayazal - 14 min drive - 7.0 km
  • Cuevas de Ak'tun Kan - 14 min drive - 7.0 km
  • Maya Mall - 19 min drive - 10.9 km
  • Flores Dock - 21 min drive - 12.0 km

Getting around

  • Flores (FRS-Mundo Maya Intl.) - 16 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Cafeteria Aeropuerto - ‬16 min drive
  • ‪Raices Bar & Grill - ‬20 min drive
  • ‪Raices Del Lago - ‬17 min drive
  • ‪Ristoranto Terrazzo - ‬20 min drive
  • ‪Pollo Campero - ‬18 min drive

About this property

Hotel Villa Maya

When visiting Flores, Hotel Villa Maya is a great choice to consider. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights include an outdoor pool, a bar/lounge, and a 24-hour fitness center. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 56 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 9 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Babysitting (surcharge)

What to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Working away

  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • 20 buildings/towers
  • Built in 1988
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • Banquet hall
  • Dock
  • Outdoor furniture

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Soundproofed rooms

What to enjoy

  • Balcony
  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

The onsite spa has couples treatment room(s). Services include massages.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately GTQ 60 to 120 for adults, and GTQ 40 to 80 for children
  • Airport shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for GTQ 150.0 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Hotel Villa Maya
Hotel Villa Maya Santa Elena
Villa Maya Hotel
Villa Maya Santa Elena
Villa Maya Hotel Flores
Maya Hotel Flores
Hotel Villa Maya Guatemala/Santa Elena
Hotel Villa Maya Hotel
Hotel Villa Maya Flores
Hotel Villa Maya Hotel Flores

Frequently asked questions

Does Hotel Villa Maya offer free cancellation for a full refund?

Yes, Hotel Villa Maya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Villa Maya?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Hotel Villa Maya?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Villa Maya?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Villa Maya?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hotel Villa Maya?

Check-in start time: 3:00 PM; Check-in end time: 9 PM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Hotel Villa Maya and nearby?

Have fun with nearby activities like cycling and hiking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Villa Maya also has a 24-hour fitness center and spa services, as well as a picnic area and a garden.

Are there restaurants at or near Hotel Villa Maya?

Yes, there's an onsite restaurant.

Does Hotel Villa Maya have any outdoor private spaces?

Yes, every room features a balcony.

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Hotel Villa Maya Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Restaurant
Service staff
Room
Lake
Food
Trails
Lake view
Excursions
Air conditioning
Spacious room

What guests liked

  • Breakfast was great and the buffet was a highlight of the stay. (4 reviews)
  • The pool was amazing, located next to the lake and restaurant, offering a peaceful and relaxing atmosphere. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great option when visiting Peten

An excellent choice for lodging on trips to Petén. The hotel is remodeled and very well maintained. I highly recommend it. We really enjoyed it. The restaurant is also good, and there's no need to go out to eat. We really liked that the room had a small refrigerator, which came in very handy. The property is excellent for walking around.
4-night trip

10/10 Exceptional

Staff was very attentive. The hotel was beautiful, serene jungle experience.
karen, 2-night trip

10/10 Exceptional

The nature that surrounds the hotel is impressive.
Fernando, 1-night trip

10/10 Exceptional

We love how friendly everyone is and very clean!
Victoria, 1-night trip

10/10 Exceptional

Nice hotel at the lake in the jungle. All was very well arranged and very nice staff. The restaurant is also a big plus.
Arjen, 2-night trip

10/10 Exceptional

Well recommend hotel for sure
Fredy, 2-night trip

10/10 Exceptional

Great hotel to carry about all the relevant sightseeing planned. Nice and ample rooms. Great nature viewa
Mario, 1-night trip

10/10 Exceptional

Beautiful resort. Super friendly staff.
Rosa, 2-night trip

10/10 Exceptional

Great place to rest and safe, 5 star property.
Edgar, 1-night trip

10/10 Exceptional

Very friendly staff, excellent rooms and service. Options available for vegans for dining at their restaurant. A broader selection of options would be nice
Sunetra, 1-night trip

10/10 Exceptional

This is an amazing place to stay with plenty of wildlife all around! Also check out tikal ruins very special place! Would definitely stay here again.
Kristin B, 1-night trip

10/10 Exceptional

Very peaceful and relaxing hotel, nice pool, friendly staff, very clean large room (301). Best for those looking to unwind and rest after waking the pyramids of Tikal. Would return
Peter, 2-night trip

10/10 Exceptional

Excelent secluded hotel with a beautiful lagoon

10/10 Exceptional

Nice property overlooking a lagoon. The rooms were basic, but clean.
Silvia Heidi, 1-night trip

10/10 Exceptional

Perfect place to stay in Flores. Just outside the main island yet secluded and remote feel.
Byron, 1-night trip

10/10 Exceptional

The whole thing was amazing. Comfortable, welcoming, safe and private. The pool was great to have as well as the a/c in the rooms.
Margaret, 3-night trip

10/10 Exceptional

Everything was amazing
VICTOR, 2-night trip

10/10 Exceptional

Friendly staff. Clean, spacious rooms. Ours had a shower open to the outdoors, which I wasn’t sure I would like, but it was awesome. No bugs! Beds were pretty hard though. Nice restaurant with friendly waitstaff and good food. Nice breakfast buffet! They had hotel umbrellas for is to use when it was raining one day. Will stay again.
Cheryl, 2-night trip

8/10 Very good

We totally love this place! Staff is super friendly, check in was super quick and the food was amazing. This area is very secluded and quiet. No TVs in room which helped us connect with each other. The only issue we had is that the blankets smelled like mold but they changed them immediately once we asked. We recommend it!
Dagmaris, 2-night trip

10/10 Exceptional

The hotel its amazing!!!! I want to go back 😊
Gaby, 1-night trip

10/10 Exceptional

I liked the Forrest and excellent service
Maura, 1-night trip

10/10 Exceptional

A slice of paradise, this hotel is on a lake with gorgeous views, amenities, and wild life sounds. A perfect place to spend your honeymoon or simply stay for a few days. We loved it!
Tatiana, 3-night trip

10/10 Exceptional

Amazing place. Quiet, close to Flores. Amazing staff!! Very cute villas. Thank you
Lindsay, 2-night trip

10/10 Exceptional

Although the hotel was a bit secluded, there were many enjoyable activities such as bike rentals along with an amazing path for both mountain biking and walking.
Osvaldo, 2-night trip

10/10 Exceptional

Lovely resort tucked away on the edge of a lake with lovely exposed beam architecture and very spacious rooms. Common areas are all beautiful. My stay felt like a retreat.