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Hotel Chocolate Carruaje

4.5 star property
Luxury hotel with outdoor pool, connected to the convention center, near Alley of the Kiss

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Photo gallery for Hotel Chocolate Carruaje

Reception
Reception
Front of property
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
Deluxe Quadruple Room | 1 bedroom, in-room safe, free WiFi
Hotel Chocolate Carruaje features a rooftop terrace and puts you just a 5-minute drive from Alley of the Kiss. Guests can indulge in hot stone massages, aromatherapy, or mani/pedis, and grab a bite to eat at Las Carretas, which serves Mexican cuisine and is open for breakfast, lunch, and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a snack bar/deli.

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Free parking
  • Pool
  • Spa
  • Pet friendly
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and pool bar
  • Outdoor pool
  • Rooftop terrace
  • Swim-up bar
  • Coffee shop/cafe
  • Spa services
  • 24-hour business center
  • Conference center
  • Business center
  • Meeting rooms
  • 24-hour front desk

Feel at home (6)

  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Barbecue grill(s)
  • Free self parking
  • Kids' menu
$41 nightly
The total price is $49
Jul 9 - Jul 10
Total includes taxes and fees

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Room

1 bedroom, in-room safe, free WiFi

Family Room

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Wardrobe or closet
In-room safe
Daily housekeeping
  • 215 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Classic Double Room

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Wardrobe or closet
In-room safe
Daily housekeeping
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Quadruple Room

1 bedroom, in-room safe, free WiFi

Superior Quadruple Room

Highlights

Separate bedroom
Private bathroom
In-room safe
Daily housekeeping
  • 194 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Quadruple Room

1 bedroom, in-room safe, free WiFi

Classic Quadruple Room

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Wardrobe or closet
In-room safe
Daily housekeeping
  • 194 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | 1 bedroom, in-room safe, free WiFi

Deluxe Quadruple Room

Highlights

Separate bedroom
Private bathroom
In-room safe
Daily housekeeping
  • 172 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, in-room safe, free WiFi

Deluxe Double Room

7.4 out of 10
Good
(3 reviews)

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Wardrobe or closet
In-room safe
Daily housekeeping
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

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Front of property

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About the neighborhood

Map
Guanajuato-Dolores Hidalgo San Javier, km. 1, Guanajuato, GTO, 36020

What's nearby

  • Regional Museum of Guanajuato Alhondiga - 19 min walk - 1.6 km
  • Mummies Museum - 19 min walk - 1.6 km
  • Alley of the Kiss - 2 min drive - 1.6 km
  • Juarez Theater - 3 min drive - 1.9 km
  • Union Garden - 3 min drive - 1.9 km

Getting around

  • Bajío Intl. Airport (BJX) - 36 min drive

Restaurants

  • ‪El Lugar de la Pizza - ‬11 min walk
  • ‪Restaurante las Mercedes - ‬9 min walk
  • ‪Pollo Feliz - ‬9 min walk
  • ‪Hacienda el Fresno - ‬6 min walk
  • ‪Carajo Bar Gto - ‬3 min walk

About this property

Hotel Chocolate Carruaje

Hotel Chocolate Carruaje features a rooftop terrace and puts you just a 5-minute drive from Alley of the Kiss. Guests can indulge in hot stone massages, aromatherapy, or mani/pedis, and grab a bite to eat at Las Carretas, which serves Mexican cuisine and is open for breakfast, lunch, and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a snack bar/deli.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 50 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (2 total)*
    • Service animals welcome
    • Specific rooms only*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Free daily reception
  • Snack bar/deli

Traveling with children

  • Children's menu

What to do

  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference center (323 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Communal living room
  • An outdoor pool
  • Spa services

Accessibility

  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible van parking
  • Wheelchair-accessible business center
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 50+ Mbps)

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Dining

Las Carretas - Overlooking the pool, this family restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 1000 per stay
  • Pets are allowed for an extra charge of MXN 500 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International, Union Pay

Also known as

Hotel Chocolate Carruaje Hotel
Hotel Chocolate Carruaje Guanajuato
Hotel Chocolate Carruaje Hotel Guanajuato

Frequently asked questions

Is there a pool at Hotel Chocolate Carruaje?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Hotel Chocolate Carruaje?

Yes, pets are welcome, with a limit of 2 total. There's a charge of MXN 500 per pet, per day, and there's also a deposit of MXN 1000 per stay. Service animals are exempt from fees.

Is parking offered on site at Hotel Chocolate Carruaje?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Hotel Chocolate Carruaje?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Check-out time is noon.

What is there to do at Hotel Chocolate Carruaje and nearby?

Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services.

Are there restaurants at or near Hotel Chocolate Carruaje?

Yes, Las Carretas offers Mexican cuisine and pool views.

What's the area around Hotel Chocolate Carruaje like?

Hotel Chocolate Carruaje is a short 7-minute walk from Macrocenter I and 20 minutes' walk from Alhondiga de Granaditas Museum.

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Hotel Chocolate Carruaje Reviews

Reviews

7.2

Good

8.0/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10

.
2-night trip

10/10

Todo muy buen, excelente servicio
1-night trip

10/10

3-night trip

8/10

El hotel, muy cómodo, mucha tranquilidad. La única observación, los precios del restaurante, excesivamente altos, sean más competitivos y atraerán comenzales
2-night trip

8/10

1-night trip

6/10

la limpieza del cuarto esta bien pero la alberca demasiado sucia y muy pequeña, la recepcionista muy prepotente sin querer solucionar
2-night trip

8/10

3-night trip

4/10

El hotel en general está bien, el problema… la gente que trabaja allí. Una Srita Laura todo menos educada con los clientes, pésima actitud todo el tiempo. Entregaron habitaciónes después de las 6 pm!!! Lo único que realmente vale la pena del hotel el señor Pedro!!!
1-night trip

4/10

2-night trip

6/10

2-night trip

2/10

Muy mala, la habitación no coincide con lo anunciado, no se podía ver ningún canal de televisión ni cable, no tenía cobija, colchón muy duro, almohadas aguadas, demasiado austero que no corresponde con el precio, mucho ruido de calle, en fin no volveré a hospedarme ahí
1-night trip

8/10

Buena atención, buena limpieza
1-night trip

8/10

1-night trip

4/10

Excelente propiedad, solo no tuvimos agua caliente
2-night trip

8/10

1-night trip

6/10

No había botes de basura. La pantalla no tenía servicio de televisión. Los teléfonos no tenían linea. El segundo día que nos hospedamos nunca nos salió el agua caliente en la regadera. Los hot cakes (que era el desayuno que venía incluido) el primer día, FRIOS, el segundo día CRUDOS. El colchon parecía piedra de tan duro y las almohadas, todo lo contrario, super aguadas. Pero eso si, todo muy limpio y agradable.
1-night trip

10/10

Me gustó no me encantó el desayuno
2-night trip

6/10

1-night trip

6/10

La propiedad está en buenas condiciones, deben especificar cuál es el desayuno que incluyen, faltó mejorar en la atención del restaurante, tardan mucho es su área de oportunidad.
2-night trip

4/10

Cuarto no tiene ventilación. Mal iluminado. Camas en mal estado. Desayuno inexistente aunque te lo ofrecen con la reservacion. Baño bien
3-night trip

4/10

Reservamos este lugar 5 amigas para la despedida de soltera de una de ellas y lo elegimos por la alberca pero al llegar no nos mencionaron nada hasta que nosotras comentamos que subíamos a la habitación dejábamos las maletas y bajamos de una a la alberca y fue cuando nos comento el recepcionista que la alberca no tenia agua por algo de la bomba, la verdad eso fue suficiente para no regresar a ese hotel pues si ofrecen alberca por lo menos en la pagina deberían de aclarar que no tiene agua y por tanto no se podrá hacer uso de ese espacio, después ya resignadas en la habitación había un mini balcón muy sucio, tierra de semanas o por lo menos varios días, el papel de baño super chafa, en 6 idas al baño se terminó y al ir a recepción por otro fui muy cuestionada para poder darme otro rollo de papel, la verdad se ve que tienen poca gente y aun así se les van muchos detalles y asuntos de mas importancia, Definitivo, No lo recomendamos :(
1-night trip

10/10

Buena
1-night trip

4/10

No respetaron el desayuno que se ofrecía , la alberca es muy pequeña y el agua es demasiado fría
1-night trip

10/10

2-night trip

10/10

1-night trip