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Aparthotel

Otonomus Tulum

4.5 star property
Luxury aparthotel with outdoor pool, near Tulum Beach

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Photo gallery for Otonomus Tulum

Outdoor pool
Comfort Studio, Balcony | 1 bedroom, free WiFi, bed sheets
Exterior
Deluxe Apartment, 2 Bedrooms, Balcony, Pool View | 1 bedroom, free WiFi, bed sheets
Front of property
When you stay at Otonomus Tulum, you'll be just a 5-minute drive from Tulum Beach and Tulum National Park. Guests can take a dip in the outdoor pool and indulge in massages. Apartments feature bonuses like kitchens and washers/dryers, along with furnished balconies and free WiFi.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pet friendly
  • Kitchen
  • Non-smoking
  • Refrigerator

Main amenities (10)

  • 48 smoke-free apartments
  • Housekeeping (on request)
  • Outdoor pool
  • Spa services
  • Terrace
  • Air conditioning
  • Self-serve laundry
  • Concierge services
  • Limited hour front desk
  • Tour/ticket assistance

Feel at home (6)

  • Kitchen
  • Private bathroom
  • Separate dining area
  • Terrace
  • Washer/dryer
  • Free parking nearby
$57 nightly
The total price is $72
Jul 14 - Jul 15
Total includes taxes and fees

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Apartment, 1 Bedroom, Private Pool, Sea View

1 bedroom, free WiFi, bed sheets

Deluxe Apartment, 1 Bedroom, Private Pool, Sea View

Highlights

Furnished balcony
Separate dining area
Private pool
Air conditioning
Kitchen
Refrigerator
Washer/dryer
Separate bedroom
  • 700 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Studio, Private Pool, Pool View

Studio, Private Pool, Pool View | 1 bedroom, free WiFi, bed sheets

Studio, Private Pool, Pool View

Highlights

Furnished balcony
Separate dining area
Private pool
Air conditioning
Kitchen
Refrigerator
Washer/dryer
Separate bedroom
  • 506 sq ft
  • Studio
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Apartment, 1 Bedroom, Balcony

1 bedroom, free WiFi, bed sheets

Comfort Apartment, 1 Bedroom, Balcony

Highlights

Furnished balcony
Separate dining area
Private pool
Air conditioning
Kitchen
Refrigerator
Washer/dryer
Separate bedroom
  • 700 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 1 Bedroom, Private Pool, Valley View

1 bedroom, free WiFi, bed sheets

Deluxe Apartment, 1 Bedroom, Private Pool, Valley View

Highlights

Furnished balcony
Separate dining area
Private pool
Air conditioning
Kitchen
Refrigerator
Washer/dryer
Separate bedroom
  • 700 sq ft
  • Valley view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Comfort Studio, Balcony

1 bedroom, free WiFi, bed sheets

Comfort Studio, Balcony

Highlights

Furnished balcony
Separate dining area
Private pool
Air conditioning
Kitchen
Refrigerator
Washer/dryer
Separate bedroom
  • 506 sq ft
  • Studio
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio, Valley View

1 bedroom, free WiFi, bed sheets

Deluxe Studio, Valley View

Highlights

Furnished balcony
Separate dining area
Private pool
Air conditioning
Kitchen
Refrigerator
Washer/dryer
Separate bedroom
  • 506 sq ft
  • Studio
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Apartment, 1 Bedroom, Private Pool, Pool View

1 bedroom, free WiFi, bed sheets

Comfort Apartment, 1 Bedroom, Private Pool, Pool View

Highlights

Furnished balcony
Separate dining area
Private pool
Air conditioning
Kitchen
Refrigerator
Washer/dryer
Separate bedroom
  • 700 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Private Pool, Sea View

1 bedroom, free WiFi, bed sheets

Deluxe Apartment, 2 Bedrooms, Private Pool, Sea View

Highlights

Furnished balcony
Separate dining area
Private pool
Air conditioning
Kitchen
Refrigerator
Washer/dryer
2 bedrooms
  • 958 sq ft
  • 2 bedrooms
  • Sea view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Balcony, Pool View

1 bedroom, free WiFi, bed sheets

Deluxe Apartment, 2 Bedrooms, Balcony, Pool View

Highlights

Furnished balcony
Separate dining area
Private pool
Air conditioning
Kitchen
Refrigerator
Washer/dryer
Separate bedroom
  • 958 sq ft
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Studio, Private Pool, Sea View

1 bedroom, free WiFi, bed sheets

Deluxe Studio, Private Pool, Sea View

Highlights

Furnished balcony
Separate dining area
Private pool
Air conditioning
Kitchen
Refrigerator
Washer/dryer
Separate bedroom
  • 506 sq ft
  • Studio
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Private Pool, Pool View

Deluxe Apartment, 2 Bedrooms, Private Pool, Pool View | 1 bedroom, free WiFi, bed sheets

Deluxe Apartment, 2 Bedrooms, Private Pool, Pool View

Highlights

Furnished balcony
Separate dining area
Private pool
Air conditioning
Kitchen
Refrigerator
Washer/dryer
2 bedrooms
  • 958 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Private Pool, Valley View

1 bedroom, free WiFi, bed sheets

Deluxe Apartment, 2 Bedrooms, Private Pool, Valley View

Highlights

Furnished balcony
Separate dining area
Private pool
Air conditioning
Kitchen
Refrigerator
Washer/dryer
Separate bedroom
  • 958 sq ft
  • Valley view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

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9.4 out of 10, Exceptional, 36 reviews
The price is $115
$92 nightly
$115 total
Total includes taxes and fees
Jul 4 - Jul 5
Wyndham Tulum
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About the neighborhood

Map
Calle 71 sur mz 699 L1 004, Tulum, QROO, 77765

What's nearby

  • Tulum Beach - 9 min walk - 0.8 km
  • Ven a la Luz Sculpture - 4 min drive - 3.2 km
  • Las Palmas Public Beach - 8 min drive - 5.3 km
  • Playa Paraiso - 9 min drive - 6.1 km
  • Tulum Mayan Ruins - 14 min drive - 10.6 km

Getting around

  • Tulum Intl. Airport (TQO) - 47 min drive

Restaurants

  • ‪Papaya Playa Beach Club - ‬3 min drive
  • ‪Kin Toh - ‬20 min walk
  • ‪Chambao - ‬3 min drive
  • ‪Mateos - ‬16 min walk
  • ‪Taboo Beach Club - ‬3 min drive

About this property

Otonomus Tulum

When you stay at Otonomus Tulum, you'll be just a 5-minute drive from Tulum Beach and Tulum National Park. Guests can take a dip in the outdoor pool and indulge in massages. Apartments feature bonuses like kitchens and washers/dryers, along with furnished balconies and free WiFi.

Languages

English, Spanish

At a glance

DONE

Property size

    • 48 apartments
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • The front desk is open daily from 10:00 AM - 6:00 PM
    • Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
PETS

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking and van parking on site
    • Free offsite parking within 3 ft
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Pool/Spa

  • Outdoor pool
  • Massages
  • Spa services

Internet

  • Free WiFi, with speed of 25+ Mbps

Parking and transportation

  • Wheelchair-accessible parking and van parking available
  • Free offsite parking within 3 ft

Kitchen

  • Refrigerator
  • Stovetop
  • Cookware/dishes/utensils

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Toilet paper
  • Towels provided
  • Soap
  • Shampoo

Living spaces

  • Dining room

Outdoor areas

  • Furnished balcony
  • Terrace

Laundry

  • Washer/dryer
  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • Service animals exempt from fees
  • Pet friendly
  • USD 100 per pet per stay
  • Welcoming dogs only
  • One-time cleaning fee: USD 50

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevators
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Housekeeping (on request)
  • Guidebooks/recommendations
  • In-room massages
  • Local meal delivery service
  • Front desk (limited hours)
  • Change of towels (on request)
  • Change of bedsheets (on request)

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 48 rooms

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Fees & policies

Refundable deposits

  • A damage deposit of USD 0 will be collected before check-in

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100 per pet (may vary based on length of stay), plus a one-time cleaning fee of USD 50

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Carte Blanche

Also known as

Otonomus Tulum Tulum
Otonomus Tulum Aparthotel
Otonomus Tulum Aparthotel Tulum

Frequently asked questions

Is there a pool at Otonomus Tulum?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.

Are pets allowed at Otonomus Tulum?

Yes, dogs are welcome. There's a charge of USD 100 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Otonomus Tulum?

No, unfortunately, but there's free parking nearby.

What are the check-in and check-out times at Otonomus Tulum?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 11:00 AM.

What is there to do at Otonomus Tulum and nearby?

Otonomus Tulum has an outdoor pool and spa services.

Does Otonomus Tulum have a kitchen or kitchenette?

Yes, there is a kitchen which also includes cookware and a refrigerator.

Does Otonomus Tulum have any outdoor private spaces?

Yes, each apartment features a furnished balcony.

What's the area around Otonomus Tulum like?

Otonomus Tulum is located a short 12-minute walk from Tulum Beach.

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Otonomus Tulum Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10

Best hotel ever! Beds, size, pool, deck pool, staff, kitchen... great stay
4-night trip

10/10

It was so peaceful and relaxing state, I truly love the location and all the staff over there highly recommenders
1-night trip

10/10

I had an amazing stay here! The staff were very attentive and the rooms were clean and comfortable. I highly recommend this hotel for anyone visiting Tulum!
1-night trip

10/10

New and beautiful … Staff was amazing 🙏
1-night trip

10/10

Lovely boutique property just about 7 minutes off the main road. The staff is warm, hands-on, and always ready to help with a smile ... you really feel taken care of here.

10/10

Staff is very friendly and the place is extra cleaning. A perfect place to escape the hustle and bustle. The hotel has a jungle vibes and you can jog to the beach. Highly recommended.
1-night trip

10/10

I had such a wonderful experience at Otonomus in Tulum. The scenery is absolutely breathtaking — surrounded by lush jungle, it’s incredibly peaceful, calm, and quiet, making it the perfect escape from the noise of everyday life. Everything was so clean and beautifully maintained, and the staff were very friendly, helpful, and welcoming. You can really feel the care that goes into this place. I loved every moment of my stay and can’t wait to come back!
1-night trip

10/10

I absolutely loved my stay at Otonomus! From the moment I walked in, everyone was so warm and welcoming, making me feel right at home. The staff was beyond friendly and always ready to help with a smile. My room was super cozy, spotless, and had such a nice vibe—like a little home away from home. Everything about this place just felt so inviting and special. I’d definitely stay here again and totally recommend it to anyone looking for a great place to relax!
1-night trip

10/10

I had to stay for one night in Tulum before heading to Cancun, so I gave Otonomus Tulum at try. I simply loved everything about this place especially that it gives Tulum vibe with a modern touch. The unit is spacious, clean, and had everything I needed. The concierge was super friendly and helpful; he even helped me book my transportation the next day to Cancun. Highly recommended!
1-night trip

8/10

Dionisio at the hotel was extremely helpful with the reservation and also recommending and booking beach club space for us. The rooms are new, well equipped (doesn't have hairdryers currently, FYI) and a good place. You will need a car to get into Tulum. Would recommend the place.
1-night trip

4/10

The hotel is situated so isolated that it almost feel unsafe. The reception is only staffed until 7pm and no amenities, services, food, minibar or anything. My room had a roof top pool, but it was not able to lock the door to the roof, and the door between the room next door (from the roof) was not locked either. Basically the room next door could walk freely into my room and vice versa. Not safe.
2-night trip

4/10

The property was spacious and the private rooftop pool was nice. You could see the ocean from the rooftop. Staff was friendly. The beds and sofa futon were very uncomfortable. We had no hot or even warm water the entire week and water in the showers drained only after hours or sometimes a day.
7-night trip

10/10

I carefully read earlier reviews of this property before booking. Upon check-in I discussed previous issues with the friendly staff. Basically all of the issues were non-existent or resolved. This place is brand new and clean. There was Koh a single bug in the room and if ever I needed something the staff was there to provide it for me. The room has everything including a fully equipped kitchen. The location is ideal. It is a short walk to beautiful beaches. So you have the perks of spending you entire day there, while you stay at a much more affordable and comfortable hotel. I would highly recommend staying here.
5-night trip

10/10

We loved our stay at Otonomus Tulum. The aparthotel is new and modern and tastefully decorated. We had our own private lounge pool, which was perfect to hop in for morning stretching or just to cool off. The main pool was awesome. We had it to ourselves most days/night. It's long and great for laps but also has a shalow end perfect for sitting around. They offer free bikes, and scooters and atv rentals...although we choose to walk...its 15min to the beach zone, which was perfect for us. The hotel personnel are super friendly and helpful and quick to respond. They helped us arrange our transport from the airport, and allowed us a late check out and a spot to store our bags as we had a late flight back. We would definitely stay here again any time we are in tulum.
7-night trip

10/10

This aparthotel is absolutely beautiful! We stayed in a 1 bedroom with private rooftop pool and sea view and we were not disappointed. My children used our private pool and the property pool everyday. It was nice coming back to a place big enough for a family of four. We had a balcony to just sit and relax on which was separate from the beautiful rooftop balcony that had our private pool! It is a fairly new property, so it was extremely clean and well-kept. It was also nice to have the front desk responding to our needs so quickly. The 3 staff we encountered were all very nice and helpful. Just a heads up though — although it is not a far walk from the beach/hotel zone, there are no sidewalks to walk on the narrow road, making it a not-so-safe walk. We ended up taking a taxi everywhere, which quickly added up as they are quite expensive. All in all, we would definitely stay here again and have already recommended it to our friends!
3-night trip

6/10

The aesthetics of this room was beautiful but the functionality was lacking. Staff was super kind and warm and did what they could. Plenty of parking with security. Fridge in our room made horribly loud sound Showers did not get hot. Shower did not drain well. AC unit on or off, could not adjust anything. Only a sheet on the bed, no blankets. Bed was very firm. No safe in room- important to some for passports and such Also the room codes were all pretty easy to guess. Someone could have entered our room with little effort. Building is still under construction and there was a lot of noise.
4-night trip

6/10

I stayed at the hotel for 2 out of the 4 nights I had booked. The aesthetics of the hotel and room were consistent with the photos provided online, However, several issues arose during my stay. The code given to acess the room didnt work after numerous attempts by myself and the person at the front desk (eventually i got a actual key to acess the room),there was no safe in the room (to secure personal belongings), the shower water was warm, the bedding was firm and no comforters were provided in my room, the tv was slanted and the remote control was missing from the room (I was able to obtain one from the front desk). Additionally, on the second night, there was a power outage, and the hotel was unable to provide a backup solution. The power outage was the final inconsistency, and had to seek accommodation elsewhere. A friend who was traveling with me had a similar experience, with even more inconsistencies in their own room. While the front desk staff was accommodating and professional, addressing concerns with understanding, I was disappointed by the hotel's policy of not offering refunds, even when guest expectations are not met. It would be beneficial for the hotel to take guest feedback seriously and implement improvements based on reviews. Given the challenges faced during my stay, I would not recommend this property, as it did not meet the standard I anticipated.
4-night trip

2/10

This place is completely unprepared to host guests. After a long flight, I arrived exhausted, only to be kept waiting over an hour past check-in time in the lobby to access my room. Once I finally got in, I discovered the door lock was broken, leaving us stuck in the room until it was fixed. The experience only got worse. There was no hot water for the first two days, and on the third day, there was no water at all for the entire day, meaning we couldn’t even shower that evening. We paid extra for a room with a private pool, but the pool was empty for our entire four-day stay. Despite this, they refused to move us to another room or offer any compensation. The apartment itself was poorly equipped: there was no toilet paper or soap provided, the oven didn’t work, and we had to request adapters just to use the stove. There was no microwave, and construction noise from unfinished rooms filled the air from 8 a.m. to 7 p.m. every day with constant banging and drilling. I was patient and gave them time to fix these issues, but nothing was resolved during my stay. They even promised to refund one night, but later rejected Expedia’s request for the refund. This was an incredibly frustrating experience, and the management’s lack of organization and accountability made it even worse. Avoid this place at all costs.
3-night trip

10/10

El hotel es muy hermoso, comodo de excelentes amenidades, super recomendado, elnprecio increible por la categoria del hotel, tal y como se muestra en las fotografías!! Volveriamos a regresar con mi familia sin duda!!
1-night trip

10/10

Las estancias están en excelentes condiciones, la limpieza impecable así como la atención, la ubicación muy precisa. Lo único que no me agradó es que te piden un depósito de 1000 pesos por cuestiones de que haya algún percance en el departamento, deberían mencionarlo en la aplicación o antes de la estancia
1-night trip

10/10

Excelente todo muy acogedora altamente recomendable sin duda
1-night trip

8/10

En general muy bien; solo que después de las 6pm ya no encontrabas personal que te proporcionara información o algo que te hiciera falta en tu estancia y llegaban después de las 9.
2-night trip

10/10

Genial ubicación, al llegar la persona que nos recibió excelente muy buen anfitrión, las instalaciones muy lindas.
La cama muy comoda
Área de tele bien
Cocineta con lo indispensable y funciinal
Alberca privada genial
1-night trip

10/10

2-night trip

10/10

Todo el lugar está increíble, nuevo, en óptimas condiciones solo mejoraría el tema que las cortinas son pequeñas y la luz entra por las mañanas. Así como no tienes absoluta privacidad. De igual manera en recepción en dos ocasiones no hay nadie. Volvería.
3-night trip