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Otter Hotel

4.0 star property
Mountain hotel with restaurant, near Banff Centre for Arts and Creativity

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Photo gallery for Otter Hotel

Rooftop pool
Lobby
Rooftop pool
Mountain view
Lobby sitting area
When you stay at Otter Hotel, you'll be just a 5-minute drive from Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Guests can visit the fitness center for a workout or grab a bite to eat at Good Folk, which serves breakfast and dinner. Also, Banff Centre for Arts and Creativity and Fairmont Banff Springs Bowling Centre are within a short drive.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Electric vehicle charging point
  • Non-smoking
  • Air conditioning

Main amenities (8)

  • Daily housekeeping
  • Restaurant
  • 2 hot tubs
  • Fitness center
  • 24-hour front desk
  • Lobby fireplace
  • Multilingual staff
  • Luggage storage

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
$553 nightly
The total price is $603
Jul 18 - Jul 19
Total includes taxes and fees

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, in-room safe, free WiFi, bed sheets

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Refrigerator
TV
Separate bedroom
Private bathroom
Bathrobes
Rainfall showerhead
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, Mountain View

Superior Room, 1 King Bed, Balcony, Mountain View | 1 bedroom, in-room safe, free WiFi, bed sheets

Superior Room, 1 King Bed, Balcony, Mountain View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Air conditioning
Refrigerator
TV
Separate bedroom
Private bathroom
Bathrobes
Rainfall showerhead
  • 290 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Hotel Room 2 Queen Beds

Hotel Room 2 Queen Beds | 1 bedroom, in-room safe, free WiFi, bed sheets

Hotel Room 2 Queen Beds

8.6 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Private bathroom
Bathrobes
Rainfall showerhead
Hair dryer
  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | 1 bedroom, in-room safe, free WiFi, bed sheets

Superior Room, 2 Queen Beds

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Balcony
Air conditioning
Refrigerator
TV
Separate bedroom
Private bathroom
Bathrobes
Rainfall showerhead
  • 274 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mountain View King Suite

Mountain View King Suite | 1 bedroom, in-room safe, free WiFi, bed sheets

Mountain View King Suite

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Balcony
Air conditioning
Refrigerator
TV
Separate bedroom
Private bathroom
Bathrobes
Rainfall showerhead
  • 320 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Queen Beds, Mountain View

1 bedroom, in-room safe, free WiFi, bed sheets

Superior Room, 2 Queen Beds, Mountain View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Air conditioning
Refrigerator
TV
Separate bedroom
Private bathroom
Bathrobes
Rainfall showerhead
  • 288 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Suite

Superior King Suite | 1 bedroom, in-room safe, free WiFi, bed sheets

Superior King Suite

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony
Air conditioning
Refrigerator
TV
Separate bedroom
Private bathroom
Bathrobes
Rainfall showerhead
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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The price is $603
$553 nightly
$603 total
Total includes taxes and fees
Jul 30 - Jul 31
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About the neighborhood

Map
1000 600 Banff Ave, Banff, AB, T1L1H8

What's nearby

  • Banff National Park Information Centre - 16 min walk - 1.4 km
  • Banff Lake Louise Tourism Bureau - 18 min walk - 1.5 km
  • Banff Centre for Arts and Creativity - 18 min walk - 1.6 km
  • Tunnel Mountain - 7 min drive - 1.4 km
  • Fairmont Banff Springs Bowling Centre - 7 min drive - 3.1 km

Getting around

  • Calgary International Airport (YYC) - 93 min drive
  • Banff Station - 20 min walk

Restaurants

  • ‪A&W Restaurant - ‬2 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬18 min walk
  • ‪Park Distillery - ‬19 min walk
  • ‪Cedar House Investments Ltd - ‬18 min walk
  • ‪Rose & Crown Restaurant & Pub - ‬20 min walk

About this property

Otter Hotel

When you stay at Otter Hotel, you'll be just a 5-minute drive from Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Guests can visit the fitness center for a workout or grab a bite to eat at Good Folk, which serves breakfast and dinner. Also, Banff Centre for Arts and Creativity and Fairmont Banff Springs Bowling Centre are within a short drive.

Languages

English, French

At a glance

DONE

Hotel size

    • 174 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free covered onsite self parking
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant

What to do

  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski area nearby

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • Fireplace in lobby
  • Fitness center
  • 2 hot tubs

Accessibility

  • Elevator
  • Elevator door width (inches): 42

Room amenities

Be entertained

  • 50-inch TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Good Folk - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 30 per pet, per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover

Also known as

Otter Hotel Hotel
Otter Hotel Banff
Otter Hotel Hotel Banff

Frequently asked questions

Are pets allowed at Otter Hotel?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of CAD 30 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Otter Hotel?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Otter Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at Otter Hotel and nearby?

During the winter, enjoy nearby recreation like skiing and return when the snow melts for hiking and mountain biking. Soothe your senses in one of the 2 hot tubs or enjoy the use of a fitness center.

Are there restaurants at or near Otter Hotel?

Yes, there's an onsite restaurant, Good Folk.

What's the area around Otter Hotel like?

Otter Hotel is a short 19-minute walk from Banff Centre for Arts and Creativity and 20 minutes' walk from Bow River.

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Otter Hotel Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Amazing weather, loved the hot pools. The tea and coffee in room service was a treat
Caleb, 2-night trip

10/10 Exceptional

Great stay. Good staff.
harkeerat, 3-night trip

10/10 Exceptional

Great stay!
Silvana, 5-night trip

10/10 Exceptional

Fabulous Stay at Otter Hotel

The staff were amazing, kind and very helpful in assisting us with room needs and in coordinating touring details. The hotel restaurant is one of a kind in delectable creative selections. We enjoyed the variety of flavors and presentations. Waiters were helpful with recommendations.
2-night trip

10/10 Exceptional

The Otter Hotel exceeded our expectations! Everything was new, well thought out, with special details like coffee and cream choices each morning, robes, and high-quality soaps for the bathroom.
Lesley, 2-night trip

10/10 Exceptional

High praises! Great stay!

We loved our stay at The Otter and would definitely stay again. It’s very conveniently located close to downtown and right across the street from a bus stop (bus pass included with your hotel stay). Loved the room, the hot pools & gym, the restaurant…nothing but praises. Staff was very friendly and helpful.
Hot Pools
Front view (taken from bus stop across the street)
Breakfast at Good Folk, restaurant inside the hotel
Brooke, 4-night trip

10/10 Exceptional

Comfortable stay, clean rooms and lovely interior/exterior. Loved the coffee but shame there was no take away cups. Friendly staff. The food was delicious, we had the tenderloin. Would stay here again!
Francesca, 2-night trip

10/10 Exceptional

It was a wonderful weekend with great service. The Good Folk restaurant was excellent .
Gary, 2-night trip

10/10 Exceptional

Awesome!

Amazing hotel. Very beautiful. Our room had a patio and was very clean. The bed was very comfortable and had everything we would need. The rooftop hot pool was great. Would overall recommend
Jaden, 1-night trip

10/10 Exceptional

Stunning hot pool views, exceptional staff, and spotless accommodations made our stay memorable. The complimentary three-day in-town bus pass was a great perk. The restaurant’s food and cocktails were fantastic—we highly recommend it!
Makiko, 2-night trip

8/10 Very good

Anniversary getaway

Amazing stay with amazing views, just beware EV charing not working yet so you will need to park and charge next door.
Fardeen, 1-night trip

10/10 Exceptional

Great hotel!
Sarah, 1-night trip

10/10 Exceptional

Loved the rooftop pool, super comfy beds & delicious coffee/tea menu! The restaurant’s eggs Benny was so good we had to repeat it!
Richard, 2-night trip

10/10 Exceptional

We loved the hotel, the restaurant, and the town. It was a perfect stay!
Craig Anthony, 5-night trip

10/10 Exceptional

Fantastic new hotel!

Beautiful hotel- rooms, restaurant, check in…absolutely lovely.
Jessica, 1-night trip

6/10 Good

Very nice hotel, over priced for what you get. Hottubs at the top though were a big plus
Kendra, 1-night trip

8/10 Very good

Nice
Selena, 2-night trip

10/10 Exceptional

Totally awesome
Serina, 2-night trip

10/10 Exceptional

One of the best hotels we stayed in Banff. Highly recommended. The room has the vibe of Japanese minimalism, beautifully designed, very functional and clean. Hot tub was cozy and had a view. Staff service was very helpful giving us utensils and refills of oat milk and tea.
Jianhua, 2-night trip

10/10 Exceptional

Otter Hotel - Well Worth the Stay

Great hotel and fantastic service! All amenities were fabulous and so was the restaurant - Good Folk! The only issue is the wifi signal, while it is FREE, its choppy at best unless you are towards the front of the building. But you can't beat the price, the renovations are upscale!
4-night trip

10/10 Exceptional

Super nice and very comfortable staff was amazing
Colin, 1-night trip

10/10 Exceptional

Beautiful property and amazing staff!
Shannon Marie, 1-night trip

10/10 Exceptional

Incredible location, views and service. Would absolutely come back to this beautiful hotel!
Jeremy, 2-night trip

10/10 Exceptional

Great place, definitely recommend!
Olt, 1-night trip

10/10 Exceptional

Amazing property in Banff. Clean, great view, and solid amenities. A must stay in Banff.
Mohammed, 3-night trip