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Otter Hotel

4.0 star property
Mountain hotel with restaurant, near Banff Centre for Arts and Creativity

Choose dates to view prices

Photo gallery for Otter Hotel

Rooftop pool
Mountain View King Suite | Mountain view
Breakfast and dinner served
Lobby sitting area
Rooftop pool
When you stay at Otter Hotel, you'll be just a 5-minute drive from Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Guests can visit the fitness center for a workout or grab a bite to eat at Good Folk, which serves breakfast and dinner. Also, Banff Centre for Arts and Creativity and Upper Hot Springs are within a short drive.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Electric vehicle charging point
  • Pet friendly
  • Non-smoking
  • Air conditioning
  • Gym

Main amenities (8)

  • Daily housekeeping
  • Restaurant
  • 2 hot tubs
  • Fitness center
  • 24-hour front desk
  • Lobby fireplace
  • Multilingual staff
  • Luggage storage

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
$517 nightly
The total price is $564
Sep 1 - Sep 2
Total includes taxes and fees

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, in-room safe, free WiFi, bed sheets

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Air conditioning
Refrigerator
TV
Separate bedroom
Bathrobes
Private bathroom
Rainfall showerhead
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, Mountain View

Superior Room, 1 King Bed, Balcony, Mountain View | 1 bedroom, in-room safe, free WiFi, bed sheets

Superior Room, 1 King Bed, Balcony, Mountain View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Air conditioning
Refrigerator
TV
Separate bedroom
Bathrobes
Private bathroom
Rainfall showerhead
  • 290 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Hotel Room 2 Queen Beds

Hotel Room 2 Queen Beds | 1 bedroom, in-room safe, free WiFi, bed sheets

Hotel Room 2 Queen Beds

9.0 out of 10
Wonderful
(15 reviews)

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Bathrobes
Private bathroom
Rainfall showerhead
Hair dryer
  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | 1 bedroom, in-room safe, free WiFi, bed sheets

Superior Room, 2 Queen Beds

9.4 out of 10
Exceptional
(15 reviews)

Highlights

Balcony
Air conditioning
Refrigerator
TV
Separate bedroom
Bathrobes
Private bathroom
Rainfall showerhead
  • 274 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mountain View King Suite

Mountain View King Suite | 1 bedroom, in-room safe, free WiFi, bed sheets

Mountain View King Suite

8.4 out of 10
Very good
(8 reviews)

Highlights

Balcony
Air conditioning
Refrigerator
TV
Separate bedroom
Bathrobes
Private bathroom
Rainfall showerhead
  • 320 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Queen Beds, Mountain View

1 bedroom, in-room safe, free WiFi, bed sheets

Superior Room, 2 Queen Beds, Mountain View

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Air conditioning
Refrigerator
TV
Separate bedroom
Bathrobes
Private bathroom
Rainfall showerhead
  • 288 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Suite

Superior King Suite | 1 bedroom, in-room safe, free WiFi, bed sheets

Superior King Suite

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony
Air conditioning
Refrigerator
TV
Separate bedroom
Bathrobes
Private bathroom
Rainfall showerhead
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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$531 nightly
The price is $579
Sep 2 - Sep 3
Total includes taxes and fees
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About the neighborhood

Map
1000 600 Banff Ave, Banff, AB, T1L1H8

What's nearby

  • Banff National Park Information Centre - 16 min walk - 1.4 km
  • Banff Lake Louise Tourism Bureau - 18 min walk - 1.5 km
  • Banff Centre for Arts and Creativity - 18 min walk - 1.6 km
  • Tunnel Mountain - 7 min drive - 1.4 km
  • Fairmont Banff Springs Bowling Centre - 7 min drive - 3.1 km

Getting around

  • Calgary International Airport (YYC) - 93 min drive
  • Banff Station - 20 min walk

Restaurants

  • ‪Park Distillery - ‬19 min walk
  • ‪A&W Canada - ‬2 min walk
  • ‪Cedar House Investments Ltd - ‬18 min walk
  • ‪Good Earth Coffeehouse - ‬16 min walk
  • ‪The Old Spaghetti Factory - ‬18 min walk

About this property

Otter Hotel

When you stay at Otter Hotel, you'll be just a 5-minute drive from Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Guests can visit the fitness center for a workout or grab a bite to eat at Good Folk, which serves breakfast and dinner. Also, Banff Centre for Arts and Creativity and Upper Hot Springs are within a short drive.

Languages

English, French

At a glance

DONE

Hotel size

    • 174 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free covered onsite self parking
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant

What to do

  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski area nearby

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • Fireplace in lobby
  • Fitness center
  • 2 hot tubs

Accessibility

  • Elevator
  • Elevator door width (inches): 42

Room amenities

Be entertained

  • 50-inch TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Good Folk - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 30 per pet, per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover

Also known as

Otter Hotel Hotel
Otter Hotel Banff
Otter Hotel Hotel Banff

Frequently asked questions

Are pets allowed at Otter Hotel?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of CAD 30 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Otter Hotel?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Otter Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at Otter Hotel and nearby?

During the winter, enjoy nearby recreation like skiing and return when the snow melts for hiking and mountain biking. Soothe your senses in one of the 2 hot tubs or enjoy the use of a fitness center.

Are there restaurants at or near Otter Hotel?

Yes, there's an onsite restaurant, Good Folk.

What's the area around Otter Hotel like?

Otter Hotel is a short 19-minute walk from Banff Centre for Arts and Creativity and 20 minutes' walk from Bow River.

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Otter Hotel Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Great hot tub area and the food for breakfast and dinner were superb!
Richard, 3-night trip

10/10 Excellent

Beautiful place to stay while in Banff!
Jessica, 1-night trip

10/10 Excellent

Excellent hotel
Pouyan, 2-night trip

10/10 Excellent

Great hotel. Very new and clean hotel.
Yuki, 4-night trip

10/10 Excellent

Great hotel! They also have a great restaurant.
Ashley, 5-night trip

10/10 Excellent

Great Stay, very relaxing.
Grayson, 2-night trip

10/10 Excellent

Great stay
Shiran, 3-night trip

10/10 Excellent

Good location, nice hotel to stay, would recommend
Klara, 7-night trip

10/10 Excellent

Lovely building very unique, good sized rooms and very welcoming staff
Samantha, 10-night trip

8/10 Good

The otter hotel is a beautiful property that is conveniently located in Banff. Beds were super comfy, hot tubs and sauna was great after a long day of hiking!
Katerin, 3-night trip

10/10 Excellent

Great stay!
Kyla, 3-night trip

10/10 Excellent

Great hotel and services. Nice hot hub area outdoor.
Xiaowen, 1-night trip

10/10 Excellent

Great hotel. love the outdoor hot tub looking at the mountains. friendly staff.
Doron, 1-night trip

10/10 Excellent

Clean and great service. Location was great
Henry, 4-night trip

10/10 Excellent

Everything about this hotel is A+
Rosa, 3-night trip

10/10 Excellent

Comfortable bed, $25 daily food credit
Sara, 1-night trip

10/10 Excellent

Very nice hotel
Zhemin, 4-night trip

10/10 Excellent

Excellent facility and helpful staff!
Brent, 1-night trip

10/10 Excellent

Clean facilities, great location just away from the hustle and bustle of downtown but easy access to the main shopping and dining options in Banff. Bus passes for local travel and convenient parking were a definite plus.
Anand, 5-night trip

10/10 Excellent

The hotel restaurant was exceptional, close to town yet very quiet, very clean and comfortable but pillows were too stiff
Gerardo, 5-night trip

10/10 Excellent

Beautiful hotel! Traveling with family and spent 5 days at The Otter Hotel. Our room was excellent and we enjoyed the hot tub on the roof each night. Great stay!
LISA, 5-night trip

10/10 Excellent

soooo nice, roof top hot tubs were amazing
Dylan, 1-night trip

10/10 Excellent

Nice location. Friendly staff.
Shrikant, 5-night trip

10/10 Excellent

The property is in an excellent location within an easy 20 minute walk to the centre of Banff. Staff are friendly and very customer focussed and the facilities in the hotel are first class.
Paul, 3-night trip

10/10 Excellent

Banff is wonderful and the Otter made it extra special. The room and the hotel facilities were of a high standard.
Neil, 3-night trip