The hotel was quiet, comfortable, and in an amazing location. It is only a 5 minute walk to the cathedral, main square, and light rail lines 2 and 3. The room was clean and the bed was comfortable.
However...I found several roaches crawling throughout my room during my stay. I told the front desk and I asked to speak to the manager. They told me his name was Christian and that he would be available the next day to speak with me.
Each day of my visit, I asked to speak to him. He never called me, and he never seemed to be there, morning, afternoon, or evening. The staff did offer to change my room, but the manager never reached out to me despite my repeated requests and attempts. That's truly poor customer service, especially when a guest brings a dead roach to the front desk and says they want to speak with the hotel manager.
So, buyer beware with Hotel Dali. it's a nice hotel if everything goes well, but if something isn't right, I wouldn't expect management to be there for you. The staff seems like they care, but the management clearly does not.