When you stay at Rakuten STAY TERRACE Hakone Kowakudani, you'll be just a 5-minute drive from Hakone Kowakien Yunessun and Hakone Open Air Museum. You'll have free perks like WiFi and self parking. Apartments feature bonuses like kitchens and washers/dryers, along with furnished patios and spring water baths. The property is just a short walk to public transportation: Kowakidani Station is 4 minutes away.
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Rakuten STAY TERRACE Hakone Kowakudani
When you stay at Rakuten STAY TERRACE Hakone Kowakudani, you'll be just a 5-minute drive from Hakone Kowakien Yunessun and Hakone Open Air Museum. You'll have free perks like WiFi and self parking. Apartments feature bonuses like kitchens and washers/dryers, along with furnished patios and spring water baths. The property is just a short walk to public transportation: Kowakidani Station is 4 minutes away.
At a glance
DONE
Property size
22 apartments
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 10:00 AM
DONE
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
PETS
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Onsite parking limited (max 1 space per unit)
Electric vehicle charging point on site
VPN_KEY
Other information
Smoke-free property
Property amenities
Pool/Spa
Indoor private mineral hot springs (onsen)
Spa services
1 treatment room
Internet
Free WiFi, with speed of 25+ Mbps
Parking and transportation
Free uncovered self parking on site
Limited onsite parking (max 1 space per unit)
Electric car charging station on site
Family friendly
Children's dinnerware
Kitchen
Refrigerator (full size)
Stovetop
Microwave
Dishwasher
Electric kettle
Cookware/dishes/utensils
Rice cooker
Paper towels
Coffee/tea maker
Dining
Dining table
Bedrooms
Premium bedding
Bed sheets provided
Bathrooms
Separate bathtub and shower
Rainfall showerhead
Spring water bathtub
Hair dryer
Toothbrush and toothpaste
Free toiletries
Toilet paper
Shampoo
Towels provided
Slippers
Outdoor areas
Furnished patio
Laundry
Washer/dryer
Laundry detergent
Work spaces
Desk
Climate control
Air conditioning
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Elevator door width (inches): 35
Well-lit path to entrance
Wheelchair-accessible path to elevator
Smoke-free property
Services and conveniences
Window screens
Vending machine
Free bottled water
Location highlights
Near a train station
Safety features
Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
22 rooms
4 floors
1 building
Individually decorated
Individually furnished
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Host has indicated there is a carbon monoxide detector on the property.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher on site.
Are pets allowed at Rakuten STAY TERRACE Hakone Kowakudani?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Rakuten STAY TERRACE Hakone Kowakudani?
Yes, there's free self parking. Onsite parking is limited (max 1 space per unit). Electric vehicle charging is available.
What are the check-in and check-out times at Rakuten STAY TERRACE Hakone Kowakudani?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 10:00 AM.
What is there to do at Rakuten STAY TERRACE Hakone Kowakudani and nearby?
Rakuten STAY TERRACE Hakone Kowakudani has spa services.
Does Rakuten STAY TERRACE Hakone Kowakudani have private hot tubs?
Yes, each apartment has a spring water bathtub.
Does Rakuten STAY TERRACE Hakone Kowakudani have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a coffee maker, a rice cooker, and cookware.
Does Rakuten STAY TERRACE Hakone Kowakudani have any outdoor private spaces?
Yes, each apartment features a furnished patio.
What's the area around Rakuten STAY TERRACE Hakone Kowakudani like?
Rakuten STAY TERRACE Hakone Kowakudani is a short 4-minute walk from Kowakidani Station and 18 minutes' walk from Hakone Kowakien Yunessun.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Rakuten STAY TERRACE Hakone Kowakudani Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Amenities
9.8/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Jun 21, 2025
Amazing hotel with great facilities, highly recommend
Gemma
Gemma, 1-night trip
10/10 Exceptional
Oct 8, 2025
Our stay was absolutely wonderful — it truly felt like a home away from home. Everything was exactly as advertised, if not better. The room was impeccably clean and thoughtfully arranged. One of the highlights was the indoor onsen, which offered a serene and private experience with a breathtaking view of the mountains. It was the perfect place to relax and unwind. Highly recommended for anyone looking for comfort, tranquility, and authenticity.
Dubravko
Dubravko, 2-night trip
10/10 Exceptional
Jun 24, 2025
Onsen tub in room was fantastic
Tina
Tina, 1-night trip
10/10 Exceptional
May 31, 2025
A lovely apartment hotel to stay in while in Hakone. The in room onsen and foot bath was amazing. Would definitely recommend for anyone staying in Hakone for a few days.
David
David, 2-night trip
10/10 Exceptional
Oct 1, 2025
The kids love the apartment bur check in is a bit complicates as filling out all details including address age, etc took me more than half an hour to fill it out especially with more than 4 people. Luckily we were able to do it inside the room otherwise everyone was so tired to wait for me to finish to fill out the check in procedures. Other than this, everything is excellent. Thank you for the stay.
A
A, 1-night trip
10/10 Exceptional
Jul 9, 2025
Hakone
Spacious and beautiful views of the surrounding hills. Only downside is that there are no food places within walking distances, but was able to take the train to nearby places.
Marcia
Marcia, 2-night trip
8/10 Very good
Jun 12, 2025
Perfect. Center of Tokyo, efficient, nice staff!
Sachiko
Sachiko, 3-night trip
10/10 Exceptional
Apr 30, 2025
Beautiful rooms with excellent additions. Really resembles how relaxing and enjoyable Hakone is.
Diego
Diego, 1-night trip
10/10 Exceptional
Apr 27, 2025
We had everything we needed. The view was beautiful and the bathroom was amazing
Osvaldo
Osvaldo, 1-night trip
10/10 Exceptional
Apr 21, 2025
Exceeded our expectations! Great location, excellent and spacious room with the bonus of a private onsen and sauna. Easy check in as well. Would highly recommend!
Pradhiban
Pradhiban, 1-night trip
10/10 Exceptional
Jun 11, 2025
Outstanding
Michelle
Michelle, 2-night trip
10/10 Exceptional
Apr 20, 2025
The large family room was spacious and clean. Great modern furnishings with classic Hakone touches like a sauna and onsen in the room. Beautiful views from the balcony.
peter
peter, 1-night trip
10/10 Exceptional
Apr 18, 2025
Very nice
Very spacious and full of amenities, loved the hot spring tub. Only issue was they was food smell from somewhere at times. Great beds and kitchen.
Andrew
Andrew, 2-night trip
10/10 Exceptional
Apr 20, 2025
Amazing!
Absolutely incredible. So spacious and so many pleasant surprises such as the matching pyjamas, onsen, foot spa and sauna!
Harpreet
Harpreet, 2-night trip
10/10 Exceptional
Apr 16, 2025
What a beautiful property !!! Not a lot of dinner options unfortunately. The scenery around Kowakudani is stunning.
Jo
Jo, 1-night trip
10/10 Exceptional
Jun 13, 2025
The room is gorgeous with spacious living room. We enjoyed everything, from onsen, kitchen island and the dining area. This is a perfect hotel for relax and enjoying. The only drawback is that there's not much nearby. Also a little unsafe walking from the station, as the hotel is located along the curve road with cars and trucks approaching fast. We ended of calling cab every time since returned in the evening.
Raymond
Raymond, 2-night trip
8/10 Very good
Jun 11, 2025
We stayed in a room accommodating 6 people for 2 nights.
Good point: big kitchen with all the things you may need, big balcony to BBQ
Bad point: ONLY 6 towels given for 2 nights, no more given even you ask for. Next to a slightly busy road
ON LEE
ON LEE, 2-night trip
10/10 Exceptional
May 1, 2025
Amazing accommodation!! This place exceeded our expectations!! It was very spacious and had so many amenities. The foot bath and onsen style bath were fantastic especially with the cold weather we experienced. They had a tv and projector too. The location was super close to the train station too- bit difficult to walk along the busy windy main road but all in all great place. We definitely plan on returning
Nilushi
Nilushi, 1-night trip
10/10 Exceptional
Dec 23, 2024
Fabulous property over the top amenities and private onsen. Everything with our stay was perfect except the clothes washer that could be better.
Sugiri
Sugiri, 1-night trip
10/10 Exceptional
Apr 19, 2025
Relaxing stay
The room was wonderful!! Very relaxing even though there is a road under the hotel. Remember there is no staff at the hotel and no restaurants near by. So you need to think about breakfast and dinner. We used the local 7/11 and Gora is only one station away. Had an amazing massage in the evening.
Anja
Anja, 3-night trip
10/10 Exceptional
Apr 17, 2025
Walking to the back entrance with luggage was a bit dangerous. Otherwise the property was beautifully designed on the inside. Luxurious private spa experience. The heated rock bed was one of the best features.
Jasmin
Jasmin, 2-night trip
10/10 Exceptional
Mar 8, 2025
Guest check in was complicated room check in was fine other than that no issue!
Jose
Jose, 2-night trip
10/10 Exceptional
Apr 21, 2025
HEAVEN ON EARTH
One of the best places I’ve ever stayed at! I would totally recommend. Check in and check out was easy, just read email instructions. Check emails frequently. The directions are very clear. Super clean and modern. The private onsen was DEVINE! I had the BEST time staying here. I would definitely come back and totally recommending this place to my friends and family.
Ezra
Ezra, 3-night trip
10/10 Exceptional
Jun 26, 2025
very nice property! instructions on how to use microwave way too complicated. would have been nice if there was an start stop button in English. Washing machine also hard to use the dryer cycle. Poor English instructions.
carson
carson, 4-night trip
8/10 Very good
Apr 20, 2025
If you want privacy, know where you're going, bring your own food, and are tech saavy. This place is good. But it's a personless hotel. Nobody greets you or tells you what's around. When we first arrived it was a little scary. Like where is everyone? That said the private onsen was great and the facility was brand new.