Best Western Premier Heronston Hotel & Spa

3.0 star property
Ease into relaxation with a rejuvenating body treatment and soothing sauna session. Let friendly faces guide you through your stay.

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Photo gallery for Best Western Premier Heronston Hotel & Spa

Desk, laptop workspace, iron/ironing board, free WiFi
Reception
Interior
Indoor pool
Breakfast and dinner served
In the city center, Best Western Premier Heronston Hotel & Spa offers an eco-friendly escape. Treat yourself to a body treatment or hot stone massage at the spa, then unwind with free WiFi and a drink from the bar. Guests rave about the helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Gym
  • 24/7 front desk
  • Bar
  • Electric vehicle charging point

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • 24-hour room service
  • Spa services
  • Massage/treatment rooms
  • Meeting rooms
  • Terrace

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping
The current price is $124
includes taxes & fees
$103 per night
Feb 27 - Feb 28

Room options

Available filters for rooms
Showing 12 of 12 rooms

Standard Room, 1 Double Bed, Non Smoking

Highlights

Heating
LCD TV
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
Cable/satellite channels
Daily housekeeping
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Double Bed, Accessible, Ground Floor (Walk-in Shower)

Highlights

Heating
LCD TV
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
Cable/satellite channels
Daily housekeeping
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Double Bed, Non Smoking (with Sofabed)

Highlights

Heating
LCD TV
Sofa bed
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
Cable/satellite channels
  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed

Deluxe Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Highlights

Heating
LCD TV
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
Cable/satellite channels
Daily housekeeping
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

Family Room, Multiple Beds, Non Smoking

Highlights

Heating
LCD TV
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
Cable/satellite channels
Daily housekeeping
  • 431 sq ft
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bed

Suite, 1 Double Bed, Non Smoking

Highlights

Heating
LCD TV
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
Cable/satellite channels
Daily housekeeping
  • 431 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Double Bed, Non Smoking

Highlights

Heating
LCD TV
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
Cable/satellite channels
Daily housekeeping
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, Multiple Beds, Non Smoking

Highlights

Heating
LCD TV
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
Cable/satellite channels
Daily housekeeping
  • 237 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Superior Room, 1 Double Bed, Non Smoking

Highlights

Heating
LCD TV
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
Cable/satellite channels
Daily housekeeping
  • 308 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 King Bed, Non Smoking

Highlights

Heating
LCD TV
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
Cable/satellite channels
Daily housekeeping
  • 308 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Non Smoking (with Skylight)

Highlights

Heating
LCD TV
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
Cable/satellite channels
Daily housekeeping
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, 1 Queen Bed, Non Smoking (with Sofabed)

Highlights

Heating
LCD TV
Sofa bed
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
Cable/satellite channels
  • 308 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Map
Ewenny Road, Bridgend, Wales, CF35 5AW

What's nearby

  • Southerndown Golf Club - 4 min drive
  • Coity Castle - 6 min drive
  • Coed-Y-Mwstwr Golf Club - 6 min drive
  • Porthcawl Rest Bay Beach - 12 min drive
  • Trecco Bay - 22 min drive

Getting around

  • Cardiff International Airport (CWL) - 36 min drive
  • Wildmill Station - 5 min drive
  • Sarn Station - 10 min drive
  • Bridgend Station - 20 min walk

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Costa Coffee - ‬19 min walk
  • ‪The Kings Head - ‬16 min walk
  • ‪Domino's Pizza - ‬2 min drive
  • ‪Toby Carvery Bridgend - ‬2 min drive

About this property

Best Western Premier Heronston Hotel & Spa

When visiting Bridgend, Best Western Premier Heronston Hotel & Spa is a great choice to consider. Guests can indulge in hot stone massages, facials, or body scrubs, and Crane serves breakfast and dinner. Other features of this eco-certified hotel include an indoor pool, a bar/lounge, and a fitness center. Fellow travelers say great things about the helpful staff.

Languages

English, French, Polish, Romanian, Turkish, Welsh

At a glance

DONE

Hotel size

    • 75 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 3 AM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:30 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • The property hosts various banquet events throughout the year. Guests may be able to hear event related noise at any time.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An indoor pool
  • Spa services
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 31
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 43
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Grab bar near toilet
  • Toilet grab bar height (inches): 26
  • Visual fire alarm
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms. Services include hot stone massages, facials, body scrubs, and body treatments.

Dining

Crane - This restaurant serves breakfast and dinner.
Ewennys Bar & Grill - This bar serves dinner only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 13.95 per person

Renovations and closures

The following facilities are closed on Tuesday:
  • Full-service spa
The following facilities are closed on Sunday:
  • Dining venue(s)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 10.00 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 10:00 PM
  • Guests under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub, while guests under 17 years old are only allowed in the swimming pool and fitness facility with adult supervision
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property provides access to the Leisure Club and Spa for guests under 17 years old from 7 to 9 AM and from 5 to 7 PM. The Leisure Club must be booked in advanced through reception.

Also known as

Best Western Heronston Hotel Bridgend
Best Western Heronston Hotel
Best Western Heronston Bridgend
Best Western Heronston
Bridgend Best Western
Best Western Bridgend
BEST WESTERN Heronston Hotel & Spa Bridgend, Wales
Premier Heronston & Bridgend
Best Western Heronston Hotel Spa
Best Western Premier Heronston Hotel Spa
Best Western Premier Heronston Hotel & Spa Hotel
Best Western Premier Heronston Hotel & Spa Bridgend
Best Western Premier Heronston Hotel & Spa Hotel Bridgend

Frequently asked questions

Is there a pool at Best Western Premier Heronston Hotel & Spa?

Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 10:00 PM.

Are pets allowed at Best Western Premier Heronston Hotel & Spa?

Yes, pets are welcome. There's a charge of GBP 10.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Best Western Premier Heronston Hotel & Spa?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Best Western Premier Heronston Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: 3 AM. Check-out time is 10:30 AM. Contactless check-in and check-out are available.

What is there to do at Best Western Premier Heronston Hotel & Spa and nearby?

Best Western Premier Heronston Hotel & Spa has an indoor pool and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Best Western Premier Heronston Hotel & Spa?

Yes, there's an onsite restaurant, Crane.

What's the area around Best Western Premier Heronston Hotel & Spa like?

Best Western Premier Heronston Hotel & Spa is in the heart of Bridgend, a short 17-minute walk from Ewenny Priory Church.

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Best Western Premier Heronston Hotel & Spa Reviews

Reviews

8.4

Very Good

9.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Exceptional

2 night Business trip
Great friendly staff, Good value for momey restaurant and with greatly improved service
Timothy, 2-night trip

10/10 Exceptional

It was nice and clean with friendly staff’s
ALFRED, 1-night trip

10/10 Exceptional

3 night Business trip
Friendly welcoming staff, Bar restaurant no back on par with great good choice and prompt service
Timothy, 3-night trip

10/10 Exceptional

3 night business trip
Good location, friendly staff, but could do with a few more staff in the kitchen to help with accurate and prompt service
Timothy, 3-night trip

10/10 Exceptional

Christmas Eve and Christmas night stay. Friendly staff, brilliant rooms and great breakfast. A++++
David, 2-night trip

10/10 Exceptional

Peace and relaxation
Excellent stay. Friendly staff. The sauna, steam and gym facilities were just what I needed. I enjoyed the pool as well.
Helen, 1-night trip

10/10 Exceptional

3 night business trip
Helpful friendly staff, great service and good food in the restaurant.
Timothy, 3-night trip

10/10 Exceptional

3 Night business trip
Great well price food, friendly staff & excellent facilities
Timothy, 3-night trip

10/10 Exceptional

Multi night stay business trip
Welcoming and friendly staff Good restaurant menu
Timothy, 3-night trip

8/10 Very good

2 night business trip
Friendly welcoming staff, but a little stressed when there’s a function on. Bathroom fans do need updating as rather noisy or just put a humidity sensor on them so when someone uses the bathroom at 3:00am it doesn’t wake up thee rooms.
Timothy, 2-night trip

10/10 Exceptional

3 night trip
Same as the last 4 reviews
Timothy, 3-night trip

10/10 Exceptional

3 night business trip
several weeks and all have been good
Timothy, 3-night trip

10/10 Exceptional

Solo business trip
Welcoming friendly staff, comfortable and clean room Good food with prompt service
Timothy, 1-night trip

10/10 Exceptional

Staff were very friendly and helpful from the cleaners to the bar and restaurant staff.Room was nice and big and partially updated.
Richard, 2-night trip

6/10 Good

A little Trip
Food was disappointing but hotel and staff very nice
Kevin, 2-night trip

10/10 Exceptional

Everything we needed… pool is nice and the place may look shabby on the outside but is really together on the inside! Friendly staff!
1-night trip

10/10 Exceptional

Gorgeous deluxe room with access to a lovely little garden. Staff were very friendly and helpful. Beautiful reception area and plenty space to sit and relax both indoors and outside. I will definitely be back soon
2-night trip

6/10 Good

Should have a better rating but restaurant service very slow
1-night trip

10/10 Exceptional

Staff were courteous and helpful. Need power outlet in bathroom for hair dryer. Needs a fridge in room. Overall very comfortable stay
Sheryl, 4-night trip

10/10 Exceptional

Great place to stay. Recently refurbished rooms to a high standard. Lovely big showers and comfy beds. Staff all very friendly and helpful. Very happy to recommend all round. *****
Paul, 1-night trip

10/10 Exceptional

Rooms need a small fridge
Sheryl, 1-night trip

6/10 Good

Staff were friendly, rooms are not very soundproofed, could hear a lot of noise from the rooms next door and upstairs
1-night trip

6/10 Good

Definitely not as good as it used to be.
Stayed here many times but this will be the last im afraid. Yes, the rooms and carpets have been upgraded but our room (47) had a faulty gutter outside and the rain was pouring down against the window making it impossible to sleep. The Spa jacuzzi has been out of action for over 2 years. The steam room was also out of action and the water fountain looks like its been ripped out the wall. Dinner was dire and cold as was breakfast. Congealed scrambled eggs, cold sausages and beans. Coffee mugs that dont hold the amount dispensed from the machine, resulting in a mug of white water with very little coffee in it. The hotel could be great again but at the moment there are too many things that need sorting. On a good note, the staff are welcoming and friendly.
Graeme, 1-night trip

8/10 Very good

3 night Business Trip.
One of many stays at this hotel, The majority of staff are welcoming and friendly. Facilities have been adequate. But last room was getting to look a bit tired in the bathroom as the shower splash to easily onto the MDF skirting board, leaving flakey paint and swallow boards. Also the neighbouring room extractor fan sounded if it’s only a blade missing due to the bad vibration which resonated through the wall. The Spa is now looking in need of a major overhaul. The most unfortunate experience was the Restaurant which has been up to now a very pleasant affair but on my last night 22/01 we had to wait over 45 mins. for two cold starters slab of pate and bread, followed by the incorrect 2 main dish being served with the waiter high tailing it away once the plates where delivered. I’m back there for 2 more weeks so let’s hope for some improvements
Timothy, 3-night trip

6/10 Good

The hotel was great for our needs as we had a wedding reception at another hotel. There was a wedding also at hotel we were staying in so a bit noisy later. Mostly the constant beat of music which seemed to go on a lot later than we expected! Room is clean and comfortable however soundproofing not great. Our neighbour seems to keep bathroom light on so sound from extractor fan going for ages-woke us up! Because of various noise issues would not stay again! Maybe we were unlucky with room location
DEIRDRE Maria, 1-night trip

General property information

Travelers Say
"The spa facility is fantastic."
Reasons to Book
Spacious Rooms & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
10:30 AM