Our experience at Paradisus Real Palm, Punta Cana was underwhelming. We were assigned a concierge who offered no helpful information about the resort, leaving us to explore it on our own.
Dining options were limited, especially for vegetarians. Choices were repetitive, and snacks were almost impossible to find outside meal times—unexpected for an all-inclusive resort.
The $100 spa credit promised through Expedia was misleading. It couldn’t be used on “promotional items,” yet the catalog didn’t label anything as such. The $200 resort credit was equally useless, as it wasn’t accepted at the gift shop or elsewhere, making it pointless in an all-inclusive setting.
To add, the gift shop’s pricing was outrageous—I paid $35 USD for a small bottle of sunscreen.
Despite these disappointments, the adults-only pool was a highlight, offering a relaxing escape, and the beach next to the resort was beautiful and well-maintained.
While the location was lovely, the poor dining options, unclear credit policies, and lack of service make it hard to recommend.