Four Seasons Hotel Hangzhou at West Lake

Luxury hotel with full-service spa, connected to a shopping center, near Hangzhou Botanical Garden

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premier Garden View Room King Bed | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Courtyard Suite King | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Escape to Four Seasons Hotel Hangzhou at West Lake, a serene oasis near Quyuan Park and Yui Fei Temple. Indulge in rejuvenating treatments like a body wrap or facial at The SPA, unwind by the garden or playground, and stay connected with high-speed WiFi. Guests have praised the attentive staff.

Exceptional

Popular amenities

Pool
Bar
Connecting rooms available
Spa
Free parking
Non-smoking

Main amenities (12)

Daily housekeeping
2 restaurants and bar/lounge
Full-service spa
Indoor pool
Breakfast available
Free children's club
Fitness center
Sauna
Steam room
Free use of bicycles
24-hour room service
Massage/treatment rooms

For families (6)

Free cribs/infant beds
Babysitting (surcharge)
Children's club (free)
Playground on site
Connecting/adjoining rooms available
Separate bathtub and shower

$707 nightly

Nov 10 - Nov 11

Total with taxes and fees

Why we love this property

Wellness paradise

The spa provides daily aromatherapy and facials in tranquil rooms. A sauna, steam room, and garden elevate the hotel's wellness offering.

Lake views and history

This luxury boutique hotel in a historical district boasts garden-view dining, a pool-view restaurant, and curated decor. Lake vistas complete the scene.

Delicious dining options

The 2 restaurants offer al fresco, garden, and pool views. A bar adds vibrant nightlife. Guests can choose buffet breakfast or private dining experiences.

Room options

Check availability for these dates

Tonight

Oct 10 - Oct 11

Tomorrow

Oct 11 - Oct 12

All rooms

1 bed

2 beds

Showing 13 of 13 rooms

Garden View Room King Bed

Exceptional

Highlights

Separate sitting area

Soundproofed

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

678 sq ft
City view
Sleeps 4
1 King Bed

Panorama Garden View Room King

Highlights

Terrace

Separate sitting area

Soundproofed

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

861 sq ft
Sleeps 4
1 King Bed

Premier Garden View Room King Bed

Exceptional

Highlights

Furnished balcony or patio

Separate sitting area

Soundproofed

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

786 sq ft
Sleeps 4
1 King Bed

Lagoon Suite

Highlights

Yard

Furnished patio

Separate sitting area

Soundproofed

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

1399 sq ft
Sleeps 4
1 King Bed

Room, 1 King Bed, Terrace (Garden)

Highlights

Terrace

Yard

Separate sitting area

Soundproofed

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

786 sq ft
Sleeps 4
1 King Bed

West Lake Suite

Highlights

Yard

Furnished patio

Separate sitting area

Soundproofed

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

1508 sq ft
Lake view
Sleeps 4
1 King Bed

Lotus Suite

Highlights

Separate sitting area

Soundproofed

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

LCD TV

1292 sq ft
Water view
Sleeps 4
1 King Bed

Garden View Room 2 Double Beds

Wonderful

Highlights

Separate sitting area

Soundproofed

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

678 sq ft
Sleeps 4
2 Double Beds

Room, 2 Double Beds, Terrace (Garden)

Highlights

Terrace

Yard

Separate sitting area

Soundproofed

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

786 sq ft
Sleeps 4
2 Double Beds

Premier Garden View Room 2 Double Beds

Highlights

Furnished balcony or patio

Separate sitting area

Soundproofed

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

786 sq ft
Sleeps 4
2 Double Beds

Royal West Lake Suite

Highlights

Yard

Furnished patio

Separate sitting area

Soundproofed

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

1399 sq ft
Sleeps 4
1 King Bed

Courtyard Room King

Highlights

Separate sitting area

Soundproofed

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

Sleeps 4
1 King Bed

Courtyard Suite King

Highlights

Separate sitting area

Soundproofed

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

Sleeps 4
1 King Bed

Similar properties

Pool
Spa
Free parking
Free WiFi

$293 nightly

Oct 12 - Oct 13

Total with taxes and fees

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About the neighborhood

5 Lingyin Road, Hangzhou, Zhejiang, 310013

What's nearby

Hangzhou Botanical Garden - 1 min walk - 0.2 km
Zhejiang University Yuquan Campus - 13 min walk - 1.1 km
West Lake - 2 min drive - 1.9 km
Lingyin Temple - 3 min drive - 2.7 km
Hangzhou Tower Shopping Mall - 6 min drive - 6.1 km

Getting around

Hangzhou (HGH-Xiaoshan Intl.) - 50 min drive
Hangzhou East Railway Station - 12 min drive
Hangzhou Yuhang Station - 21 min drive
South Railway Station - 22 min drive
Huanglong Sports Center Station - 29 min walk
Huanglong Cave Station - 30 min walk

Restaurants

‪金沙厅 - ‬6 min walk
‪WL Bistro - ‬9 min walk
‪咬不得高祖生煎 - ‬11 min walk
‪Starbucks - ‬8 min walk
‪湛碧楼 - ‬15 min walk

About this property

Four Seasons Hotel Hangzhou at West Lake

Four Seasons Hotel Hangzhou at West Lake features a free kids' club and puts you just a 5-minute drive from West Lake. You can visit the spa to be pampered with massages, body wraps, or aromatherapy, and WLB Restaurant, one of 2 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a fitness center.

At a glance

Hotel size

- 78 rooms
- Arranged over 2 floors

Arriving/Leaving

- Check-in start time: 3 PM; Check-in end time: midnight
- Express check-out available
- Early check-in subject to availability
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
- Late check-out subject to availability

Special check-in instructions

- Front desk staff will greet guests on arrival at the property
- If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- Babysitting*
- Free children's club

Pets

- Pets not allowed
- Service animals welcome

Internet

- Free wired internet access in public areas
- Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms

Parking

- Free onsite self parking
- Wheelchair-accessible parking on site

Other information

- Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
2 restaurants
Bar/lounge
Private dining
24-hour room service

Traveling with children

Free children's club
Playground
Babysitting (surcharge)
Children's menu
Children's games
Toys
Baby bath
Bed rails
Lifeguard on site

What to do

Fitness classes
Yoga classes
Golfing nearby
Hiking/biking trails nearby

Working away

Business center
3 meeting rooms
Computer station
Conference center (5543 square feet of space)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free bicycle rentals

Facilities

1 building/tower
Built in 2010
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Fitness center
An indoor pool
Arcade/game room
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Lockers available
Banquet hall

Accessibility

Wheelchair accessible
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairways
Wheelchairs available on site
Height-adjustable showerhead
Grab bar in bathtub
Accessible bathtub
Stair-free path to entrance

Room amenities

Be entertained

IPod docking station
DVD player
LCD television
Satellite TV channels

Home comfort

Air conditioning
Minibar
Wet bar
Espresso maker
Electric kettle
Bathrobes and slippers
Children's robes and slippers
Iron/ironing board

Sleep well

Hypo-allergenic bedding
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided

What to enjoy

Individually decorated
Separate sitting area

Freshen up

Separate bathtub and shower
Rainfall showerhead
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper

Stay connected

Desk
Free newspapers
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired internet
Phone
Desk chair
Electrical adapters/chargers

Food and drink

Free bottled water
Children's dinnerware
Highchair

Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Local maps

Special features

Spa

The onsite spa has 9 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

WLB Restaurant - Overlooking the garden, this fine-dining restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Jin Sha Chinese Resaurant - Overlooking the pool and garden, this restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of approximately CNY 308 for adults and CNY 154 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-in between 3:00 PM and 6:00 PM can be arranged for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

Babysitting is available for an extra charge
Rollaway beds are available for CNY 292.0 per night

Pool, spa, & gym (if applicable)

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons).

Also known as

Four Seasons Hangzhou West Lake

Four Seasons Hotel Hangzhou West Lake

Four Seasons Hangzhou West

Four Seasons Hangzhou At West

Four Seasons Hotel Hangzhou at West Lake Hotel

Four Seasons Hotel Hangzhou at West Lake Hangzhou

Four Seasons Hotel Hangzhou at West Lake Hotel Hangzhou

Frequently asked questions

Does Four Seasons Hotel Hangzhou at West Lake offer free cancellation for a full refund?

Yes, Four Seasons Hotel Hangzhou at West Lake does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Four Seasons Hotel Hangzhou at West Lake?

Yes, there's an indoor pool.

Are pets allowed at Four Seasons Hotel Hangzhou at West Lake?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Four Seasons Hotel Hangzhou at West Lake?

Yes, there's free self parking.

What are the check-in and check-out times at Four Seasons Hotel Hangzhou at West Lake?

Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at Four Seasons Hotel Hangzhou at West Lake and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Four Seasons Hotel Hangzhou at West Lake also has a sauna and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Four Seasons Hotel Hangzhou at West Lake?

Yes, there are 2 onsite restaurants, featuring alfresco dining and garden views.

What's the area around Four Seasons Hotel Hangzhou at West Lake like?

Four Seasons Hotel Hangzhou at West Lake is in Xihu, a short 1-minute walk from Hangzhou Botanical Garden and 14 minutes' walk from Zhejiang University Yuquan Campus.