When Helen, the Duty Manager, rang up to my room to see if I was happy with it, I told her I was a little disappointed with the view of building site from my balcony. She came up to my room immediately and brought me to see an alternative room which was bigger and had a partial sea view from balcony that I could move to, which I appreciated very much. I found all the staff very friendly and helpful and the pool area was comfortable, clean and relaxing.