Hotel Indigo West Chester - Downtown by IHG

3.5 star property
West Chester hotel with 24-hour fitness

Choose dates to view prices

Photo gallery for Hotel Indigo West Chester - Downtown by IHG

Exterior
Free WiFi, bed sheets
Fitness facility
Exterior
Point of interest

Reviews

9.0 out of 10
Wonderful
Hotel Indigo West Chester - Downtown by IHG is a great choice for a stay in West Chester.

Popular amenities

  • Gym
  • Pet friendly
  • Non-smoking
  • Free WiFi

Main amenities (5)

  • 24-hour fitness center
  • 24-hour business center
  • Business center
  • 2 meeting rooms
  • Meeting rooms
$173 nightly
The total price is $192
May 25 - May 26
Total includes taxes and fees

Room options

Available filters for rooms
Showing 15 of 15 rooms

Room, Multiple Beds, Roll-in Shower (Mobility Accessible)

Highlights

Mini-fridge
Private bathroom
  • 545 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, Multiple Beds

Highlights

Mini-fridge
Private bathroom
  • 460 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, Multiple Beds, Accessible (Communications)

Highlights

Mini-fridge
Private bathroom
  • 475 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Corner

Highlights

Mini-fridge
Private bathroom
  • 465 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room

Highlights

Private bathroom
  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

Highlights

Separate dining area
Kitchenette
Mini-fridge
Shower/tub combination
Private bathroom
Microwave
  • 565 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room

Highlights

Private bathroom
  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

Highlights

Mini-fridge
Shower/tub combination
Private bathroom
  • 444 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Corner

Highlights

Mini-fridge
Private bathroom
  • 335 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Mini-fridge
Private bathroom
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

Highlights

Mini-fridge
Private bathroom
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

Highlights

Mini-fridge
Private bathroom
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications)

Highlights

Mini-fridge
Private bathroom
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Highlights

Mini-fridge
Shower/tub combination
Private bathroom
  • 443 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Corner

Highlights

Separate dining area
Kitchenette
Mini-fridge
Private bathroom
Microwave
  • 415 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
39 E.Gay Street., West Chester, PA, 19380

What's nearby

  • Chester County Historical Society - 2 min walk - 0.3 km
  • West Chester University of Pennsylvania - 12 min walk - 1.0 km
  • Chester County Hospital - 3 min drive - 1.7 km
  • QVC Studio Park - 8 min drive - 5.9 km
  • Longwood Gardens - 16 min drive - 15.1 km

Getting around

  • Blue Bell, PA (BBX-Wings Field) - 42 min drive
  • Philadelphia Intl. Airport (PHL) - 46 min drive
  • Philadelphia, PA (PNE-Northeast Philadelphia) - 65 min drive
  • Trenton–Mercer Airport (TTN) - 68 min drive
  • Exton Whitford Station - 11 min drive
  • Exton Station - 13 min drive
  • Downingtown Station - 15 min drive

Restaurants

  • ‪Barnaby's of America - ‬4 min walk
  • ‪Side Bar & Restaurant - ‬2 min walk
  • ‪Kildare's Irish Pub - ‬2 min walk
  • ‪Iron Hill Brewery & Restaurant - ‬1 min walk
  • ‪Country Bagel Bakery - ‬3 min walk

About this property

Hotel Indigo West Chester - Downtown by IHG

Hotel Indigo West Chester - Downtown by IHG is a great choice for a stay in West Chester.

Languages

English

At a glance

DONE

Hotel size

    • 108 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking and van parking on site
    • Offsite parking within 10.00 mi (USD 10.00 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Working away

  • 24-hour business center
  • 2 meeting rooms

Facilities

  • 24-hour fitness center

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant

Room amenities

Sleep well

  • Bed sheets provided

Freshen up

  • Towels

Stay connected

  • Free WiFi

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Parking

  • Parking is available offsite and costs USD 10.00 per day (10.00 mi away)

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Indigo West Chester By Ihg
Hotel Indigo West Chester Downtown
Indigo West Chester Downtown an IHG Hotel
Hotel Indigo West Chester - Downtown by IHG Hotel
Hotel Indigo West Chester - Downtown by IHG West Chester
Hotel Indigo West Chester - Downtown by IHG Hotel West Chester

Frequently asked questions

Does Hotel Indigo West Chester - Downtown by IHG offer free cancellation for a full refund?

Yes, Hotel Indigo West Chester - Downtown by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Indigo West Chester - Downtown by IHG?

Yes, dogs are welcome. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.

What are the check-in and check-out times at Hotel Indigo West Chester - Downtown by IHG?

You can check in starting at 3:00 PM. Check-out time is 11:00 AM. Express check-in and check-out are available.

What is there to do at Hotel Indigo West Chester - Downtown by IHG and nearby?

Maintain your daily exercise routine at the 24-hour gym.

What's the area around Hotel Indigo West Chester - Downtown by IHG like?

Hotel Indigo West Chester - Downtown by IHG is a short 12-minute walk from West Chester University of Pennsylvania and 2 minutes' walk from Chester County Historical Society.

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Hotel Indigo West Chester - Downtown by IHG Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Hotel was brand new and very clean!
ALAN, 1-night trip

10/10 Exceptional

Great lication. Staff was very friendly. Breakfast area very limited. Wish restaurant opened earlier .
Charles, 3-night trip

10/10 Exceptional

West chester

Great hotel in a cute area. Will definitely stay here on my next business trip
Michael, 2-night trip

6/10 Good

It was good in a lot of ways . Staff was nice but I think short staffed . No one cleaned the room the whole time we were there.
Michele, 3-night trip

8/10 Very good

One night stay

Beautiful property- rooms very nice and clean. Parking easy in lot next door. Only issue was shower water barely ran lukewarm and was even cool for some of our family.
Scott, 1-night trip

10/10 Exceptional

Gorgeous Modern Hotel with small town charm

The hotel has just opened up, and with more amenities to come soon, it would have been a PERFECT stay. Will definitely come back- Staff was incredibly nice, bed was super comfortable, and it was nice and quiet!
Jessica, 2-night trip

10/10 Exceptional

Beautiful hotel with a historic flare. It is located right in the heart of West Chester. It’s convenient location allows you to walk to great restaurants and shopping. Highly recommend!
Karen, 1-night trip

2/10 Poor

I was not impressed. The staff acted like it was crazy to request more towels. I will not be back. The staff at the restaurant downstairs were even worse.
3-night trip

8/10 Very good

Almost there!

Hotel is in the middle of a soft opening. Location is great. Service is excellent. Room was quiet. Parking garage next door. Can't wait till restaurant opens next to lobby. Will go there again as I go to West Chester 8-9 times a year.
Greg, 3-night trip

8/10 Very good

Overall a good stay with minor bumps

I really like the location of this hotel. A couple of notes that if you do not like seafood then the smell from the restaurant will overwhelm you. As soon as you step in you can smell it. I was on the 5th floor and it was up there. The gym was equipped but the wipes were bone dry and after telling the front desk nothing was done to replace it. Rooms were clean but had to ask for more towels and coffee for a three day stay. Coffee in the lobby is really good. The front desk staff is also exceptional. The speak easy also was great but the floors outside of it were sticky and the bathroom downstairs was not taken care for in the mornings after when I was using the gym
Ashley, 1-night trip

8/10 Very good

New & Beatiful, but needs to work some things out.

The hotel hadn't been open long, so still trying to work some things out. The offer coffee and pastries in the lobby since their coffee cart area & restaurant don't open until Feb 3. Unless the bakery doesn't deliver, then there seems to be no one who can remedy that. I checked in on Monday. Checked out on Friday. No housekeeping even once. I asked at the desk on Thursday after I got back from work for the evening and the unhelpful front desk person said "Sorry. We are still working that out. We don't know if it will be after 2 or 3 days." I said I'd been there longer than that and she said "we are still working it out." No offer of towels, more coffee pods, nothing to remedy the situation or make up for my lack of service. On the positive side it is brand new, smells brand new, is beautifully decorated and I LOVE the in room Nespresso, if I had more than 2 pods my whole stay. I know it will get better, I was just disappointed.
Mary Kay, 4-night trip

10/10 Exceptional

3-night trip

10/10 Exceptional

Carrie, 1-night trip

10/10 Exceptional

Jack, 1-night trip

10/10 Exceptional

Debra, 1-night trip

8/10 Very good

Ashley, 2-night trip

10/10 Exceptional

Rayshell, 4-night trip

10/10 Exceptional

Valerie, 1-night trip

10/10 Exceptional

Christopher, 3-night trip

10/10 Exceptional

Eric, 2-night trip

10/10 Exceptional

Daniel, 1-night trip

10/10 Exceptional

Virginia, 1-night trip

6/10 Good

Yvonne, 2-night trip