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Citadines Bacolod City

3.0 star property
Bacolod hotel with outdoor pool and restaurant

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Photo gallery for Citadines Bacolod City

Reception
Outdoor pool
Premier Studio | Private kitchen | Microwave, electric kettle
Deluxe Apartment, 1 Bedroom | Living area | 32-inch flat-screen TV with cable channels
Deluxe Apartment, 2 Bedrooms | Living area | 32-inch flat-screen TV with cable channels
In the heart of Bacolod City, Citadines Bacolod City offers a modern retreat with an outdoor pool and convenient dry cleaning services. Connect to in-room WiFi, park easily with self parking, and enjoy 24-hour front desk assistance. Previous guests praise the aparthotel's ideal city center location.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Airport transfer
  • Pool
  • Connecting rooms available
  • Free parking
  • Non-smoking

Main amenities (10)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Laundry service

Feel at home (6)

  • Rollaway/extra beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
$83 nightly
The total price is $93
Aug 31 - Sep 1
Total includes taxes and fees

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Studio, 2 Twin Beds

Deluxe Studio, 2 Twin Beds | 1 bedroom, in-room safe, individually furnished, desk

Deluxe Studio, 2 Twin Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Bidet
  • 323 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Studio

Premier Studio | 1 bedroom, in-room safe, individually furnished, desk

Premier Studio

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | Living area | 32-inch flat-screen TV with cable channels

Deluxe Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
  • 484 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms | Living area | 32-inch flat-screen TV with cable channels

Deluxe Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
  • 646 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Similar properties

Pool

Park Inn By Radisson Bacolod

  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
9.0 out of 10, Wonderful, 371 reviews
$83 nightly
The price is $93
Aug 29 - Aug 30
Total includes taxes and fees
Park Inn By Radisson Bacolod
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About the neighborhood

Map
Lacson Street, Brgy. Bata, Bacolod, Western Visayas, 6100

What's nearby

  • Capitol Lagoon Park - 3 min walk - 0.3 km
  • Robinsons Place Bacolod - 20 min walk - 1.7 km
  • SM City Bacolod Northwing - 5 min drive - 3.7 km
  • SMX CONVENTION CENTER - 6 min drive - 4.1 km
  • Bacolod City Government Center - 8 min drive - 5.1 km

Getting around

  • Bacolod (BCD-New Bacolod - Silay) - 19 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Delicioso Wine Food Coffee - ‬1 min walk
  • ‪Quedan - ‬6 min walk
  • ‪Bodega Grill - ‬9 min walk
  • ‪Jollibee - ‬9 min walk
  • ‪Izakaya - ‬1 min walk

About this property

Citadines Bacolod City

Enjoy your visit to Bacolod with a stay at Citadines Bacolod City. After splashing around at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge.

Languages

English, Filipino

At a glance

DONE

Hotel size

    • 200 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children aged 6 and younger eat free breakfast
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekend mornings 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services

Facilities

  • Built in 2024
  • An outdoor pool

Accessibility

  • Elevator
  • Elevator door width (inches): 60
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 48
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Front entrance ramp
  • Wheelchairs available on site
  • Visual doorbell notification
  • Hand-held showerheads
  • Magnifying mirror
  • Height-adjustable showerhead
  • Doorbell and phone notification
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool access ramp on site
  • Area rugs in public areas
  • Smooth flooring in public areas
  • Tile flooring in public areas

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PHP 1200 for adults and PHP 600 for children
  • Airport shuttle service is offered for an extra charge of PHP 1650 per vehicle (one-way, maximum occupancy 3)
  • Spa access is available for an extra charge of PHP 1000 per day

Children & extra beds

  • Rollaway beds are available for PHP 2700 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

Also known as

Citadines Bacolod City Hotel
Citadines Bacolod City Bacolod
Citadines Bacolod City Hotel Bacolod

Frequently asked questions

Does Citadines Bacolod City offer free cancellation for a full refund?

Yes, Citadines Bacolod City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Citadines Bacolod City?

Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 10:00 PM.

Are pets allowed at Citadines Bacolod City?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Citadines Bacolod City?

Yes, there's free self parking.

Is airport shuttle service offered by Citadines Bacolod City?

Yes, an airport shuttle is available. The charge is PHP 1650 per vehicle one-way.

What are the check-in and check-out times at Citadines Bacolod City?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Citadines Bacolod City and nearby?

Citadines Bacolod City has an outdoor pool.

Are there restaurants at or near Citadines Bacolod City?

Yes, there's an onsite restaurant.

What's the area around Citadines Bacolod City like?

Citadines Bacolod City is in the heart of Bacolod, a short 3-minute walk from Capitol Lagoon Park and 15 minutes' walk from Robinsons Place Bacolod.

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Citadines Bacolod City Reviews

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Excellent hotel to stay
Clyde, 2-night trip

10/10 Excellent

Property is nice plus breakfast buffet included in the room is the best.
Emilio, 1-night trip

10/10 Excellent

Nice place to stay in Bacolod. Highly recommended
Emilio, 1-night trip

10/10 Excellent

Love staying here !
Jeanne, 1-night trip

10/10 Excellent

Beautifully appointed Premises n rooms!!! Super clean n comfortable!!! Excellent Staff!!!! Great Value with Stunning views of the City!!
Michael, 1-night trip

10/10 Excellent

A nice place to stay
Bernadette Lourdes, 2-night trip

10/10 Excellent

Professional and people-centered staff
Stella, 6-night trip

10/10 Excellent

Clean, safe, quiet with dining options
Evelyn, 3-night trip

10/10 Excellent

Excellent service . Great food
Paulette, 1-night trip

10/10 Excellent

The property is well maintained, amazingly clean and smelling fresh. Hotel staff are exceptionally hospitable. The best hotel experience I had in a small progressive city.
Apollo, 3-night trip

10/10 Excellent

Great hotel in Bacolod

Courteous and professional staff, nice restaurants, clean room
ANTIPAS IV, 1-night trip

8/10 Good

The bed comfort was the biggest negative. It was my fault when I ordered through Expedia. I accidentally hit a room with twin beds but my wife and I wanted a room with a king bed. I asked if there was a room available with a king bed. He told me there would be an upcharge. This is my 3rd visit to your hotel and I have ALWAYS received great service. My wife and I spent 7 nights in a room with twin beds.
Richard, 6-night trip

10/10 Excellent

If you are looking for luxury, convenience and value, Citadines Bacolod is your top choices to stay in Bacolod City.
LEMUEL N, 1-night trip

10/10 Excellent

My mom and I stayed at this hotel during my visit in Bacolod . We enjoyed the breakfast , the room is clean and towels which I’m very picky about . I will stay at citadines Bacolod for future visits again . already recommended citadines to my family and friends .
Riza, 2-night trip

10/10 Excellent

Love the food and the staff are very nice & attentive, and for sure will recommend to my friends and family Citadines hotel. God bless
Cicel, 1-night trip

10/10 Excellent

excellent experience

was a great experience. Will always stay there when in Philipines
gary, 2-night trip

10/10 Excellent

I liked the oval all experience
Rheygino, 1-night trip

10/10 Excellent

The stellar customer service of the front desk.
Ena, 2-night trip

10/10 Excellent

I recently enjoyed an exceptional stay at Citadines where the elegant ambiance and immaculate cleanliness set a perfect tone for my visit. The luxurious room, outstanding dining options, and top-notch amenities, including a stunning rooftop pool made my experience truly memorable. What truly stood out was the attentive and friendly staff, whose exceptional service ensured that every moment was enjoyable and stress-free.
Lynette Joy, 6-night trip

10/10 Excellent

Superior quality. Absolutely one of the best breakfast buffets I have ever had in my life. Dinner was magnificent. The pool is wonderful and the bar was outstanding.Excellent staff and service. Citadines is striving to be the best stay in Bacolod City and it shows.
Christian, 2-night trip

10/10 Excellent

Citidines is a true 5 star property. The hotel is modern, impeccablly clean & staffed with smart, attractive, competent staff. The kitchen deserves special recognition for the quality & variety of it’s offerings. It pool & fitness area are second to none. Highly recommended!
Douglass, 2-night trip

6/10 Okay

Nothing within walking distance
Roger, 4-night trip

6/10 Okay

For Bacolod it is very expensive. The staff is very nice but when it is busy they get very flustered and forgetful. There was a golf tournament happening and the place was full. I ordered 1 drink and it took an hour because the staff forgot. They comped it but it shouldn’t happen with the price you are paying. The food is very mid. Breakfast is the normal buffet but most of the time the food is luke warm or
Jan, 2-night trip

8/10 Good

My wife and I stayed at Citadines Bacolod for 3 nights in March 2025. It's a new hotel, nicely designed and in a good location with excellent restaurants near by. The room was comfortable and spacious. Our only complaint was that the ventilation is poor and you cannot open the windows. There is a strong insecticide smell in the hallway, which leaks into the room. I must say that this is a common issue in the Philippines.
robert, 3-night trip

10/10 Excellent

Great stay

O have been at this hotel 3 times this year. Every time was better than the stay before. Empoulyees always nice and smiling and answer my questions or find out immediately. Room is cleaned every days with new bedding and towels. The dining rooom food is always excellent. The waiters have remembered my drinks and when they see me come in for breakfast they immediately getting me the tea i like. Even when I only stay for a couple days. They aCcomadate me in every way. Pool staff are great. It I just wish the pool water was warmer but what can I expect when the outside temperature Is 94. I will always come to this hotel when in town.
gary, 5-night trip