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Hampton Inn & Suites Springfield/Downtown

2.5 star property
Hotel with indoor pool, near Naismith Memorial Basketball Hall of Fame

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Photo gallery for Hampton Inn & Suites Springfield/Downtown

Lobby
In-room safe, desk, blackout drapes, iron/ironing board
Reception
Indoor pool
Exterior
Downtown Springfield is home to Hampton Inn & Suites, where modern comforts and warm hospitality come together. Start your day with continental breakfast, then tee off on the golf course or unwind at the indoor pool. With a 24-hour gym and business center, you can stay active while staying connected with free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Connecting rooms available
  • Gym
  • Laundry facilities

Main amenities (12)

  • Housekeeping (on request)
  • Indoor pool
  • 24-hour fitness center
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front-desk safe
  • Snack bar/deli
  • Vending machine
  • Water dispenser
  • Laundry service

Feel at home (6)

  • Rollaway/extra beds
  • Kitchenette
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
$122 nightly
The total price is $139
Sep 1 - Sep 2
Total with taxes and fees

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 2 Queen Beds, Accessible (Hearing Impaired)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing Impaired)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hydromassage showerhead
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(100 reviews)

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • 320 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower) | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, Kitchenette

In-room safe, desk, blackout drapes, iron/ironing board

Studio, 1 King Bed, Non Smoking, Kitchenette

8.6 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
Sofa bed - double
Private bathroom
  • 420 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Studio, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hydromassage showerhead
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hydromassage showerhead
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Springfield Downtown by IHG

  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
9.0 out of 10, Wonderful, 1,005 reviews
$122 nightly
The price is $138
Sep 2 - Sep 3
Total with taxes and fees
Holiday Inn Express Springfield Downtown by IHG
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About the neighborhood

Map
851 East Columbus Ave, Springfield, MA, 01105

What's nearby

  • Naismith Memorial Basketball Hall of Fame - 3 min walk - 0.3 km
  • Titanic Museum - 8 min walk - 0.7 km
  • MGM Springfield - 8 min walk - 0.7 km
  • MassMutual Center - 14 min walk - 1.2 km
  • Springfield Armory - 2 min drive - 2.2 km

Getting around

  • Westfield, MA (BAF-Barnes Municipal) - 21 min drive
  • Bradley Intl. Airport (BDL) - 25 min drive
  • Holyoke Station - 11 min drive
  • Windsor Locks Station - 16 min drive
  • Springfield Union Station - 24 min walk

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪TAP Sports Bar - ‬11 min walk
  • ‪Dunkin' - ‬6 min walk
  • ‪Wahlburgers - ‬9 min walk
  • ‪Red Rose Pizzeria - ‬10 min walk

About this property

Hampton Inn & Suites Springfield/Downtown

When you stay at Hampton Inn & Suites Springfield/Downtown, you'll be in a great location, within just a 10-minute walk of Naismith Memorial Basketball Hall of Fame and MGM Springfield. Guests can take a dip in the indoor pool or visit the 24-hour fitness center for a workout. Also, Six Flags New England and Eastern States Exposition are within a short drive. Fellow travelers love the helpful staff and breakfast.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 87 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 2 AM
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests will receive smart lock details
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
    • Guests are required to download the property's Hilton Honors mobile app before check-in
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 75 lbs per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited (max 2 spaces per unit)

Property amenities

Food and drink

  • Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 6:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area
  • Snack bar/deli
  • Water dispenser

What to do

  • Golfing
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby
  • Snowboarding nearby
  • Winery tours nearby
  • Fishing nearby

Working away

  • 24-hour business center
  • Conference space (549 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Built in 2015
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool
  • Banquet hall
  • Traditional architecture

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible vanity height (inches): 4
  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 5
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 4
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 3
  • Hand-held showerheads
  • Closed captioned TV
  • Fixed shower seat
  • Portable shower seat
  • Raised toilet seat
  • Raised toilet seat height (inches): 4
  • Grab bar near toilet
  • Toilet grab bar height (inches): 4
  • Grab bar in shower
  • Shower grab bar height (inches): 3
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas

Room amenities

Be entertained

  • 40-inch LCD TV
  • Premium TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired internet
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Microwave
  • Kitchenette

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Mobile key entry

Fees & policies

Refundable deposits

  • A damage deposit of USD 250.00 will be collected before check-in

Children & extra beds

  • Rollaway beds are available for USD 25.00 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Mobile payment options include: Google Pay, Apple Pay and PayPal.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
State tax ID - C0005682810

Also known as

Hampton Inn Springfield Downtown Hotel
Hampton Inn Springfield Downtown Hotel
Hampton Inn Springfield Downtown
Hotel Hampton Inn & Suites Springfield / Downtown Springfield
Springfield Hampton Inn & Suites Springfield / Downtown Hotel
Hotel Hampton Inn & Suites Springfield / Downtown
Hampton Inn & Suites Springfield / Downtown Springfield
Hampton Inn Suites Springfield / Downtown
Hampton Inn Hotel
Hampton Inn
Hampton Springfield Downtown

Frequently asked questions

Does Hampton Inn & Suites Springfield/Downtown offer free cancellation for a full refund?

Yes, Hampton Inn & Suites Springfield/Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hampton Inn & Suites Springfield/Downtown?

Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:00 PM.

Are pets allowed at Hampton Inn & Suites Springfield/Downtown?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 75 lbs per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Hampton Inn & Suites Springfield/Downtown?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Hampton Inn & Suites Springfield/Downtown?

Check-in start time: 3 PM; Check-in end time: 2 AM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Hampton Inn & Suites Springfield/Downtown?

No, this hotel doesn't have a casino, but MGM Springfield (9-min walk) is nearby.

What is there to do at Hampton Inn & Suites Springfield/Downtown and nearby?

During the winter, enjoy nearby recreation like ice skating and cross-country skiing, and return when the snow melts for cycling and fishing. Additional recreation nearby includes basketball, casino gaming, and hunting. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness center.

Does Hampton Inn & Suites Springfield/Downtown have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a refrigerator, a microwave, and a coffee maker.

What's the area around Hampton Inn & Suites Springfield/Downtown like?

Hampton Inn & Suites Springfield/Downtown is in South End, a short 7-minute walk from Naismith Memorial Basketball Hall of Fame and 9 minutes' walk from MGM Springfield.

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Hampton Inn & Suites Springfield/Downtown Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Bathroom
Location
Food
Highways
Children
Shower

What guests liked

  • Breakfast options were plentiful and of high quality, with many guests praising the variety and taste. (37 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Stayed just for a day to go to six flags

Nice comfortable room, love the pool area, breakfast was great spread.
Tanya, 1-night trip

10/10 Exceptional

Basketball Hall of Fame visit

Very clean and comfortable! Lovely staff! Great overnight stay!
Linda, 1-night trip

10/10 Exceptional

Easy check in and check out process. Plus the breakfast had a wonderful variety that pleased my entire family.
Robert, 1-night trip

10/10 Exceptional

Checking was a breeze and judging from the front desk was great. The room was a great size comfy and clean
Tom, 1-night trip

10/10 Exceptional

Great stay
Kim, 2-night trip

10/10 Exceptional

Comfortable and enjoyable

Clean hotel with a fantastic, helpful staff who were attentive and were smiling. We enjoyed our stay and even added an extra night.
Janelle, 2-night trip

6/10 Good

Overall everything was decent but the couch and shower were dirty.
Stephanie, 1-night trip

6/10 Good

Service was great. The people were friendly. The room looks like it was poorly renovated at one point.
Kyle, 1-night trip

10/10 Exceptional

Great and friendly staff. Nice breakfast, delicious
Katherine, 1-night trip

8/10 Very good

Great Hotel, Clean and Friendly

The room and general areas were clean and neat. The complimentary breakfast was awesome. My kids loved the waffle bar!
Tina, 2-night trip

10/10 Exceptional

Nice clean rooms and staff were amazing!!
April, 2-night trip

2/10 Poor

Not recommended

The exterior pictures are VERY misleading. This hotel is located in a very sketchy area. Did not feel safe at all. The hotel itself has to lock exterior doors after 10pm because of this.
Robert, 2-night trip

6/10 Good

Dingy outdated and not so clean.

Dingy outdated and not so clean. More expensive than other hotels in the area without anything special. Not enough parking for the number of rooms.
Tristan, 2-night trip

10/10 Exceptional

We stayed during a storm and the staff was wonderful with any questions. The facilities were excellent as expected with the hotel name!
Ramona, 2-night trip

8/10 Very good

Reasonable

We had trouble checking in because computer systems were down. The desk clerk did her best but it was frustrating. Took about 25 minutes. The bathroom door was difficult to close and open. Otherwise ok.
Donald, 1-night trip

10/10 Exceptional

Great property. Very clean rooms with plenty parking onsite.
Conrad, 2-night trip

10/10 Exceptional

Newer, updated hotel with great amenities. Liked that the room had a microwave and fridge!
Jill, 1-night trip

10/10 Exceptional

The front desk person, Justin, was very helpful.
Elizabeth, 1-night trip

10/10 Exceptional

Convenient location with good facilities and good breakfast
Travis, 1-night trip

10/10 Exceptional

An all around excellent stay!

It was an excellent stay!
r, 3-night trip

10/10 Exceptional

Happy to find this location!

Hotel was lovely, enjoyed our stay here and will definitely return!
Jill, 1-night trip

10/10 Exceptional

Very clean, breakfast is ok, the usual, room is roomy and clean
Feliza, 1-night trip

8/10 Very good

A bit noisy since it was close to the highway. Other than that a great place.
Adrianna, 1-night trip

8/10 Very good

Close to the Exposition Center & Basketball Hall of Fame
Kathy, 2-night trip

8/10 Very good

Nice hotel
David, 1-night trip