At one point in this hotel's history it might have been a nice hotel, but not anymore. This is giant property that is quite nice, but the rooms and facilities are run down. It needs a renovation.
When we arrived, the hot water was turned off. The service at the hotel was poor. They respond well to requests, but the initiative isn't there. Housekeeping was poor at cleaning the room. We had a suite and it wasn't stocked with enough towels.
This is a 3.5 star hotel. For the price, I can't complain, but google and hotels.com have it listed as a 5 star hotel. I can see that at one point it might have been a 5 star hotel, but I don't think it is at the moment,