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The Roker Hotel, BW Premier Collection

4.0 star property
Waterfront hotel in Sunderland with bar/lounge and conference center

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Photo gallery for The Roker Hotel, BW Premier Collection

Cocktail bar, ocean views, open select days
Reception
1 bedroom, individually decorated, individually furnished, desk
2 restaurants, breakfast, lunch, dinner served; soul food
Meeting facility
In the heart of Roker, The Roker Hotel offers a tranquil retreat with 3 restaurants serving Italian cuisine and kids' meals. Unwind at the coffee shop, explore nearby attractions via free self parking, or enjoy dry cleaning/laundry services for a hassle-free stay.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • Housekeeping (on request)
  • Near the beach
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Conference center
  • 2 meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Snack bar/deli

For families (6)

  • Private bathroom
  • Terrace
  • Laundry facilities
  • Elevator
  • LCD TV
  • Free self parking
$75 nightly
The total price is $91
Jul 13 - Jul 14
Total includes taxes and fees

Why we love this property

Dining delights
This hotel offers 2 restaurants, including soul food with ocean views. A cafe serves cooked-to-order breakfast, while a bar completes the dining scene.
Spa-like showers
Every guestroom features a hydromassage showerhead. This hotel impresses with curated, individual decor in each unique space.

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Room, Multiple Beds, Non Smoking

1 bedroom, individually decorated, individually furnished, desk

Standard Room, Multiple Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Sofa bed
Portable fan
Separate bedroom
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Jetted Tub

1 bedroom, individually decorated, individually furnished, desk

Junior Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Sofa bed
Portable fan
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | 1 bedroom, individually decorated, individually furnished, desk

Executive Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Sofa bed
Portable fan
Separate bedroom
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | 1 bedroom, individually decorated, individually furnished, desk

Standard Room, 1 Twin Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Portable fan
Separate bedroom
Shower/tub combination
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | 1 bedroom, individually decorated, individually furnished, desk

Standard Room, 1 Double Bed, Non Smoking

7.6 out of 10
Good
(9 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Portable fan
Separate bedroom
Shower/tub combination
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | 1 bedroom, individually decorated, individually furnished, desk

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Portable fan
Separate bedroom
Shower/tub combination
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room) | 1 bedroom, individually decorated, individually furnished, desk

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Portable fan
Separate bedroom
Shower/tub combination
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Family Room

1 bedroom, individually decorated, individually furnished, desk

Standard Family Room

  • Sleeps 2
  • 1 Twin Sofa Bed, 1 Twin Bed and 1 Double Bed

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Small Double Room

1 bedroom, individually decorated, individually furnished, desk

Standard Small Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Executive Quadruple Room | 1 bedroom, individually decorated, individually furnished, desk

Grand Hotel Sunderland

  • Pool
  • Pet friendly
  • Free parking
  • Free WiFi
8.6 out of 10, Excellent, 1,001 reviews
The price is $74
$61 nightly
$74 total
Total includes taxes and fees
Jul 13 - Jul 14
Grand Hotel Sunderland
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About the neighborhood

Map
Roker Terrace, Sunderland, England, SR6 9ND

What's nearby

  • Whitburn Sands - 15 min walk - 1.3 km
  • Stadium of Light - 2 min drive - 1.9 km
  • Sunderland Empire - 4 min drive - 2.3 km
  • University of Sunderland - 4 min drive - 2.9 km
  • Port Of Tyne - 18 min drive - 15.8 km

Getting around

  • Newcastle Intl. Airport (NCL) - 31 min drive
  • Durham (MME-Teesside Intl.) - 44 min drive
  • Sunderland Station - 10 min drive
  • Seaham Station - 13 min drive
  • St. Peter's Station - 24 min walk
  • Seaburn Station - 23 min walk
  • Stadium of Light Station - 24 min walk

Restaurants

  • ‪Fulwell Tandoori - ‬15 min walk
  • ‪New Derby - ‬7 min walk
  • ‪The Blue Bell - ‬19 min walk
  • ‪Cat and Dog Steps - ‬9 min walk
  • ‪Grannie Annies - ‬5 min walk

About this property

The Roker Hotel, BW Premier Collection

Situated by the ocean, The Roker Hotel, BW Premier Collection is a great choice for a stay in Sunderland. You can relax with a drink at the bar/lounge, and the 2 restaurants are nice spots to grab a bite to eat. Other features include a snack bar/deli and a terrace. Fellow travelers say great things about the helpful staff.

Languages

English, French, Italian, Portuguese, Romanian, Spanish

At a glance

DONE

Hotel size

    • 43 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests might experience some noise from the bar located downstairs.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–9:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's menu

What to do

  • Beach nearby
  • Marina nearby

Working away

  • 2 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Terrace
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Room amenities

Be entertained

  • LCD television

Home comfort

  • Heating
  • Portable fan
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free tea bags/instant coffee

More

  • Housekeeping (on request)

Special features

Dining

Poetic License - Overlooking the ocean, this cocktail bar specializes in soul food and serves lunch and dinner. A children's menu is available. Open select days.
1842 Café & Bistro - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Fees & policies

Refundable deposits

  • A damage deposit of GBP 50 will be collected before check-in

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately GBP 12.95 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between 11:00 AM and 1:00 PM can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 26:
  • Dining venue(s)
  • Meeting facilities
The following facilities are closed on New Year's Eve:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Sunday:
  • Dining venue(s)

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Also known as

Best Western Roker Hotel Sunderland
Roker Hotel BW Premier Collection
Best Western Roker Sunderland
Best Western Roker
Roker Hotel Sunderland
Best Western Sunderland
Roker BW Premier Collection
Best Western Roker Hotel
The Roker Hotel BW Premier Collection
The Roker Hotel, BW Premier Collection Hotel
The Roker Hotel, BW Premier Collection Sunderland
The Roker Hotel, BW Premier Collection Hotel Sunderland

Frequently asked questions

Are pets allowed at The Roker Hotel, BW Premier Collection?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Roker Hotel, BW Premier Collection?

Yes, there's free self parking.

What are the check-in and check-out times at The Roker Hotel, BW Premier Collection?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at The Roker Hotel, BW Premier Collection?

No, this hotel doesn't have a casino, but Genting Casino Newcastle (19-min drive) is nearby.

Are there restaurants at or near The Roker Hotel, BW Premier Collection?

Yes, there are 2 onsite restaurants, featuring soul food and ocean views.

What's the area around The Roker Hotel, BW Premier Collection like?

The Roker Hotel, BW Premier Collection is located on the waterfront in Roker, a short 15-minute walk from National Glass Centre and 13 minutes' walk from Whitburn Sands.

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The Roker Hotel, BW Premier Collection Reviews

Reviews

8.4

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Bar
Food
Breakfast
View
Lobby
Location
Bed
Restaurant

What guests liked

  • Breakfast was consistently described as excellent, good, and enjoyable with a wide range of options. (21 reviews)
  • The property's prime location offers stunning views of the beach and easy access to a lovely beachfront with nearby coffee spots and restaurants. (9 reviews)
  • Parking was easy, plentiful, and safe with a convenient location. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great stay , excellent location
Julianne, 1-night trip

10/10 Exceptional

Very clean and comfortable room at a nice location and the staff were helpful too.
Anjum, 1-night trip

10/10 Exceptional

The hotel and bar staff are amazing - lovely location too
Michelle, 2-night trip

10/10 Exceptional

Such a lovely hotel. Would highly recommend !.
Michelle, 3-night trip

8/10 Very good

2 night stay.

Nice hotel staff pleasant. Food very good both breakfast and evening meal. Room no view at all, pillows not great. Shower good. Free parking but you have to register your car. Area nice beach good. Easy walking. Would recommend and will return.
andrew, 2-night trip

10/10 Exceptional

Excellent location and ac

The Manager was extremely helpful. I would highly recommend staying here.
Michelle, 2-night trip

10/10 Exceptional

The jetted tub is fabulous. The view was wonderful.
1-night trip

10/10 Exceptional

Great place to stay very helpful staff
Amanda, 1-night trip

10/10 Exceptional

One word. Amazing
Trudi, 2-night trip

10/10 Exceptional

Lovely seaside hotel

Great location on the seafront. I had a room with a sea view, which was lovely. The staff were friendly and the breakfast was excellent. They gave me a takeaway box on the last morning. I highly recommend the Italian restaurant next door and there are great cafes along the sea front walk.
4-night trip

10/10 Exceptional

Nice hotel on the beach. Extra parking around the back of the property was covered by cctv. Neat and tidy room, very powerful shower. Good food and service provided in the restaurant and bar.
David, 1-night trip

10/10 Exceptional

Location is good for me, when I’m travelling for work Great views to beach, from my room Staff very friendly, good atmosphere, food is excellent Highly recommend
Mark, 1-night trip

4/10 Fair

Ok, wouldn’t stay again

Delay with food service. Woken at 4am with extremely loud water pressure noise as a basement room. Every additional water usage in the hotel produced a loud noise, in general a nice quiet room but horrendous water noise through out the night.
Dayle, 1-night trip

10/10 Exceptional

great location and fabulous Views very friendly and helpful staff
Steve, 1-night trip

8/10 Very good

Easter break

Good trip very helpful reception staff our first room had too many stairs for us be we got sorted with another room
Jill, 1-night trip

10/10 Exceptional

Staff were wonderful.
David, 4-night trip

6/10 Good

a bit disappointed

To get to the room we had to go stairs up and down, in narrow corridor with luggage. We had the impression it was in the cave... also it was not perfectly clean, espacially the breakfast table, the corridor. Actually the room itself was not too bad and calm, just less nice than in the pictures.
Mariya, 2-night trip

8/10 Very good

Get new pillows!

Pillows are terrible and the shower was a weird height but other than its a great hotel.
James, 1-night trip

8/10 Very good

Pleasant decor and spacious. Nice to have complimentary parking . A shame other Hotel car parks don’t provide the same customer service . Much appreciated 🙂
Carol, 1-night trip

10/10 Exceptional

Excellent hotel and a great views

First visit to this hotel and wont be my last. Friendly and welcoming on reception and lovely clean hotel. Room perfect for 1 night and the bar is lovely.
Darren, 1-night trip

8/10 Very good

Very friendly staff,very clean and great bar to relax and chill out. Great place if you heading to the match
john, 1-night trip

8/10 Very good

I've stayed here lots over the last 2 years, i like the hotel, foods good. not sure why i get Room 128, worst room in the place but other than that all good.
Gary, 1-night trip

4/10 Fair

Unhappy

I had booked an executive room which was supposed to have a sofa and twin head shower instead I ended up in a room that I had to squeeze past the bed banging my leg on the radiator with no sofa and windows only opened an inch in this weeks heat was not good the mattress on the bed had dips in it I kept waking up in a hole I was in room 130 which reception said was an executive room and it was the only one they could give me as my stay was just 2 days , which I don’t understand as I have had far better rooms here when only staying 1 night . I have stayed here many times but I think this will be my last visit My dinner was over cooked and dry on the first night cooked breakfast was poor quality blackpudding full of gristle and sausage and bacon so dry I couldn’t swallow, I opted for cereal and toast the second day as did a lot of the guests. You also get a free drink each night you stay which was a nice touch until the started limited the selection to draft cider Fosters beer or glass of wine none of which I drink . I Can’t believe a hotel with such a lovely location can’t do better for there guests
Executive room not
Not a sofa
Gillian, 2-night trip

8/10 Very good

Weekend Break

Everyone who works at the hotel (reception, restaurant, bar, cleaners etc) are absolutely fantastic and customer service was great. Room was spotless though a little cold as the radiator wouldn't switch on but the bed so comfortable which provided a great sleep under the warm quilt. Glad I booked the breakfast as it was freshly cooked and there was lots of options. The only slight downside is that there are lots of stairs (and I mean lots!) so getting to your room is a mission if you're not near the reception so not ideal for disabled guests or, like me, just recuperating from a knee operation! Possibly the hotel could add a note in their description so if guests do have a problem with stairs then they can request in advance a more accessible room.
Barry, 2-night trip

10/10 Exceptional

arrived at hotel and staff were very eager to help and also upgraded the next day and I was so shocked by how good the rooms are and I would highly reccomend staying there if you are looking for somewhere in the Sunderland/South Shields area even for a night away
Jason, 2-night trip