Stayed August 9–13 to celebrate my kids’ birthdays. Positives: friendly bell staff, good bathroom water pressure, convenient beach access. Negatives: limited dining options and early kitchen closure; room service hours were insufficient for late evenings. Housekeeping concerns included stained towels, incomplete room cleaning, missing toilet paper on the final day, and overall cleanliness not meeting expectations. Elevator was out for part of the stay, forcing us to use the stairs. Front desk did not follow up on concerns, and the overall experience did not feel aligned with a four-star property. For the price paid, I did not feel the value matched the experience. The bell staff stood out as welcoming, but I likely wouldn’t return or recommend without meaningful improvements.