Surestay Plus By Best Western Cebu City puts you just a 5-minute drive from Colon Street and Ayala Center. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. This Baroque hotel is also just a 5-minute drive from SM City Cebu and Waterfront Cebu City Casino. Fellow travelers love the helpful staff.
Languages
English
At a glance
Hotel size
62 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Parking
Free secured, covered onsite self parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Services
24-hour front desk
Concierge services
Luggage storage
Facilities
Banquet hall
Baroque architecture
Accessibility
Elevator
Elevator door width (inches): 31
Wheelchair accessible
Wheelchair-accessible parking
8 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Front entrance ramp
Visual fire alarm
Well-lit path to entrance
Stair-free path to entrance
9 stairs to reach property
Area rugs in public areas
Smooth flooring in public areas
Tile flooring in public areas
Tile flooring in room
Room amenities
Be entertained
32-inch LED TV
Digital TV channels
Home comfort
Air conditioning
Minibar
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Individually furnished
Separate sitting area
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free local calls
Desk chair
Food and drink
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Mobile key entry
Fees & policies
Children & extra beds
Rollaway beds are available for PHP 1200 per day
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards, mobile payments and cash.
Mobile payment options include: GCash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Surestay Plus By Cebu City
Surestay Plus By Best Western Cebu City Cebu
Surestay Plus By Best Western Cebu City Hotel
Surestay Plus By Best Western Cebu City Hotel Cebu
Frequently asked questions
Are pets allowed at Surestay Plus By Best Western Cebu City?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Surestay Plus By Best Western Cebu City?
Yes, there's free self parking.
What are the check-in and check-out times at Surestay Plus By Best Western Cebu City?
Check-in start time: 2:00 PM; Check-in end time: noon. Check-out time is noon.
Is there an onsite casino at Surestay Plus By Best Western Cebu City?
No, this hotel doesn't have a casino, but Waterfront Cebu City Casino (5-min drive) is nearby.
Are there restaurants at or near Surestay Plus By Best Western Cebu City?
Yes, there's an onsite restaurant.
What's the area around Surestay Plus By Best Western Cebu City like?
Surestay Plus By Best Western Cebu City is located on the Strip in Capitol Site, a short 2-minute walk from Cebu Doctor's University Hospital and 8 minutes' walk from Osmeña Fountain Circle.
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.6/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
8/10 Very Good
Jan 30, 2025
Great Location, breakfast is decent. Staff service is excellent! Only complain is it can be noisy, can easily hear other people and staff in the hallway. Maybe improve on soundproofing, as for me I slept with my earplugs.
Honorinna
Honorinna, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 30, 2025
Verified traveler
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 21, 2025
This is a very clean hotel with a great location (close to downtown Cebu City). The staff are incredibly helpful and friendly.
Louis
Louis, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 14, 2025
No frills, basic accommodation. Our room had no windows. AC worked fine. Had warm water in the shower.
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 8, 2024
Close to Everything
The Facilty are So Clean, Foods are Good, just a step from Hotel we can take a Jeepney to Downtown and the fare is P13pesos USD .22 cent Only Your in Downtown
NICARETES
NICARETES, 4-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 1, 2024
Fair value for the price. The hot water was more room temperature.
Jason
Jason, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 31, 2024
Great location and staff.
George
George, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
Oct 28, 2024
Close to all just in front of Cebu Doc Hospital
Ailen
Ailen, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Oct 14, 2024
John
John, 8-night trip
Verified Hotels.com guest review
6/10 Good
Sep 23, 2024
Adrian
Adrian, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 11, 2024
I love the hotel it’s close the restaurant and coffee shop, accessible of jeepneys to Ayala Mall. It’s hard to obtain the hot water . Wi-fi and breakfast food are great if your Filipino… the downside id that the front desk nameJai asked me upfront P8k for my 4 night stay plus 1k refundable upon check out.. my concern why they asked me to paid the 8k pesos since I booked at Expedia and it charge to my Visa already.. the front desk told don’t worry they will void the Expedia.. I replied to her “ I don’t think the Expedia will void my payment since I booked they Expedia.”... I think I was SCAMMED with front desk and the sure stay western hotel..
Teodora
Teodora, 4-night trip
Verified Expedia guest review
8/10 Very Good
Sep 5, 2024
This is a good budget option in the middle of the city. Nice breakfast options every morning and responsive staff. We had a minor problem with bathroom plumbing and they were quick to accommodate us with a room change. A busy street out front so the lower floors are a little noisy. Overall good value.
Brian
Brian, 4-night family trip
Verified Expedia guest review
8/10 Very Good
Sep 4, 2024
Accessibility, food are good, excellent customer service.
antonio
antonio, 5-night trip
Verified Expedia guest review
8/10 Very Good
Aug 23, 2024
Crispo
Crispo, 5-night trip
Verified Expedia guest review
8/10 Very Good
Aug 23, 2024
quiteness and accessibility
Crispo
Crispo, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 21, 2024
Should have music on the lounge even just instrumental music on low volume
Divina
Divina, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 19, 2024
Jomar and Eve at the front desk is very courteous and accommodating ! I was given an upgrade and complimentary breakfast!
juanito
juanito, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 12, 2024
Friendly staff alot of fruit flys /aunts the employees very helpful
Anthony
Anthony, 4-night trip
Verified Expedia guest review
8/10 Very Good
Aug 9, 2024
SureStay is a place of convenience and comfort
rosita
rosita, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 9, 2024
I like quite place and safe
Mylyn
Mylyn, 2-night trip
Verified Orbitz guest review
10/10 Exceptional
Aug 6, 2024
Quiet and peaceful
Shirley
Shirley, 3-night trip
Verified Expedia guest review
8/10 Very Good
Jul 27, 2024
Big room. Walkable to shopping and dining . Staffs we're nice and helpful.
Verified traveler
1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 22, 2024
nice and cizy
Arvin
Arvin, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 17, 2024
Nice property and friendly helpful staff. Surrounding area is not so nice, although it was raining which always makes things a little less appealing. Don't like the frosted door to the bathroom. Like a bit more privacy