In spite of being a VIP member in Hotel.com we got one of the worst room in the hotel (many available rooms according to several booking sites). This is what you have booked according to a nasty front desk employee. The room situated on the first floor towards the street was very noisy. The garbage emptying on the street snd other activities were felt as taking place in your room!
We had booked half board. The food for dinner was OK but not more. Serving was s disaster, slamming plates on the glasses, putting the plates on the knife and taking away the plate almost before you have finished. Breakfast was like serving childrens meal. Missing food on the serving plates. Out neighbours plates were taken away when the went to refill their coffee, etc.
If you choose to stay at this hotel go to the charming old town, a few hundreds meter away, to have your breakfast, lunch or dinner. A much better, nicer and cheaper choice!