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MainStay Suites Gatlinburg Downtown Area

2.5 star property
Hotel with indoor pool, near Ripley's Aquarium of the Smokies

Choose dates to view prices

Photo gallery for MainStay Suites Gatlinburg Downtown Area

1 bedroom, blackout drapes, iron/ironing board, free WiFi
Full-size fridge, microwave, dishwasher, coffee/tea maker
Lobby
Exterior
Indoor pool
In the heart of Gatlinburg, MainStay Suites Gatlinburg Downtown Area offers a warm welcome with an indoor pool, a cozy firepit, and convenient laundry facilities. Guests can connect to WiFi in-room or stay productive at the business center while enjoying coffee and tea in the lobby; previous guests rave about the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Gym
  • Laundry facilities
  • Pool
  • Air conditioning
  • Free parking

Main amenities (11)

  • Housekeeping (on request)
  • Indoor pool
  • Fitness center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Convenience store
  • Water dispenser
  • Self-serve laundry
  • TV in a common area

Feel at home (6)

  • Kitchen
  • Premium TV channels
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator
$68 nightly
The total price is $77
Aug 24 - Aug 25
Total includes taxes and fees

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Sofa bed
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(28 reviews)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Sofa bed
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Larger Room)

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking (Larger Room)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

View from property

Gatlinburg Town Square

  • Pool
  • Free parking
  • Free WiFi
  • Connecting rooms available
8.2 out of 10, Very Good, 1,082 reviews
$69 nightly
The price is $78
Aug 26 - Aug 27
Total includes taxes and fees
Gatlinburg Town Square
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About the neighborhood

Map
803 E Parkway, Gatlinburg, TN, 37738

What's nearby

  • Ripley's Aquarium of the Smokies - 3 min drive - 2.0 km
  • Anakeesta - 3 min drive - 2.0 km
  • Wild Bear Falls Indoor Water Park - 4 min drive - 2.7 km
  • SkyPark - 5 min drive - 2.7 km
  • Gatlinburg Convention Center - 5 min drive - 3.0 km

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Cliff Top Grill & Bar - ‬4 min drive
  • ‪Tennessee Cider Company - ‬4 min drive
  • ‪Ole Red - ‬3 min drive
  • ‪Subway - ‬3 min drive
  • ‪Gatlinburg Brewing Company - ‬3 min drive

About this property

MainStay Suites Gatlinburg Downtown Area

When you stay at MainStay Suites Gatlinburg Downtown Area, you'll be just a 5-minute drive from Ripley's Aquarium of the Smokies and Anakeesta. You can get a workout in at the fitness center or take a dip in the indoor pool. Also, SkyPark and Gatlinburg Space Needle are just a 5-minute drive away. Fellow travelers love the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 116 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Water dispenser

Traveling with children

  • Grocery/convenience store

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • Built in 2023
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Firepit
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Smooth flooring in public areas
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • Flat-screen television
  • Premium TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Bathtub only
  • Soap
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Toaster
  • Dishwasher

More

  • Housekeeping (on request)

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Also known as

Mainstay Suites
MainStay Suites Gatlinburg Downtown Area Hotel
MainStay Suites Gatlinburg Downtown Area Gatlinburg
MainStay Suites Gatlinburg Downtown Area Hotel Gatlinburg

Frequently asked questions

Does MainStay Suites Gatlinburg Downtown Area offer free cancellation for a full refund?

Yes, MainStay Suites Gatlinburg Downtown Area does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at MainStay Suites Gatlinburg Downtown Area?

Yes, there's an indoor pool.

Are pets allowed at MainStay Suites Gatlinburg Downtown Area?

Sorry, pets aren't allowed.

Is parking offered on site at MainStay Suites Gatlinburg Downtown Area?

Yes, there's free self parking.

What are the check-in and check-out times at MainStay Suites Gatlinburg Downtown Area?

You can check in starting at 3:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at MainStay Suites Gatlinburg Downtown Area and nearby?

MainStay Suites Gatlinburg Downtown Area has an indoor pool and a fitness center.

Does MainStay Suites Gatlinburg Downtown Area have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and a refrigerator.

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MainStay Suites Gatlinburg Downtown Area Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Elevator
Location
Desk
Water
Kitchen
Bed
Coffee

What guests liked

  • Breakfast was great, with many guests praising its quality and variety. (12 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Good place to stay
Pabitra, 4-night trip

10/10 Excellent

Great value, location, spacious for family of 4, breakfast
Michael, 1-night trip

10/10 Excellent

Room was clean and check in was speedy.
Markie, 1-night trip

8/10 Good

Nice quiet place.
Ryan, 2-night trip

10/10 Excellent

The hotel is clean very spacious in the lobby area and the room also , excellent condition and location ,the staff are very helpful,will love to visit again soon
Chuka, 3-night trip

10/10 Excellent

The staff is friendly . Nice quiet area and close to attractions. The roads and drive to the hotel is good.
Malik, 3-night trip

10/10 Excellent

The property was very well maintained. The staff was knowledgeable and very friendly. We were about 5 miles from all the attractions.
Mark R, 2-night trip

10/10 Excellent

Continental breakfast was great beds as comfy. Area was quiet
Brian, 3-night trip

10/10 Excellent

Nice, clean hotel. Staff was nice. Breakfast was included and pretty good. Easy parking
Ben, 4-night trip

10/10 Excellent

good place to stay..30 min walk distance to Gatlinburg downtown
Joanna, 1-night trip

10/10 Excellent

Great place to stay with family
Lachi, 1-night trip

10/10 Excellent

Really enjoyed Mainstay staff’s performance was great My suite room was the best save money had stove refrigerator and microwave and free breakfast I will definitely stay there again.
Remonie, 2-night trip

10/10 Excellent

This location was clean and well-maintained. Breakfast was delicious with plenty of options for the family. Best of all for us the room was clean and comfortable with ample space
Keri, 1-night trip

10/10 Excellent

Close to Gatlinburg. A 3 min drive. Staff was super friendly. Room was clean and breakfast was good. Literally no complaints. Would recommend and stay again!
heidi, 3-night trip

10/10 Excellent

The staff was amazing and so friendly.... there was a tram stop to the left of the hotel... it was nice not having to drive back and forth
Kathryn, 6-night trip

10/10 Excellent

The staff was great! They were all very helpful to a first time visitor. Highly recommend staying here.
Karin, 3-night trip

10/10 Excellent

Check in was simple. Staff was friendly. Rooms were CLEAN!
Amber, 5-night trip

10/10 Excellent

New, well maintained, comfortable
Dakota, 3-night trip

10/10 Excellent

Enjoyable stay!
iris, 2-night trip

10/10 Excellent

Good place to stay.
NEMESIO, 3-night trip

10/10 Excellent

Very nice man at check in. Clean. Not too busy. Free breakfast. Thank you!
Brittany, 1-night trip

10/10 Excellent

Nice
Pedro, 1-night trip

10/10 Excellent

Away from the business of the Main Street but easy access to trolley.
Elizabeth S, 1-night trip

10/10 Excellent

It's kind of out of town but close enough to town.
Kimberly, 2-night trip

4/10 Poor

Front desk staff was borderline rude Hotel was noisy as heck The only positive were the rooms were very clean and it was convenient to downtown Gatlinburg
Lorna Boone, 2-night trip