Puerto Cancun Marina Town Center - 4 min drive - 3.1 km
Playa Tortugas - 9 min drive - 5.1 km
Getting around
Cancun Intl. Airport (CUN) - 22 min drive
Tulum Intl. Airport (TQO) - 146 min drive
Restaurants
La Casa de los Abuelos - 4 min walk
Los Tarascos - 8 min walk
Patravali - 6 min walk
Mr. Pampas Cancún - 4 min walk
La Playita Seafood & Mojitos Bar - 5 min walk
About this property
VICA GUEST HOUSE
When you stay at VICA GUEST HOUSE, you'll be just a 5-minute drive from Plaza Las Americas and Plaza 28. Also, Puerto Cancun Marina Town Center and Ultramar Ferry Puerto Juárez are within a short drive.
Languages
English, Portuguese, Spanish
At a glance
Hotel size
13 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 9:00 AM
Minimum check-in age: 18
Check-out time is 11:00 AM
Special check-in instructions
There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Octorate Guest mobile app before check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
Parking
No onsite parking
Property amenities
Services
Virtual front desk
Facilities
An outdoor pool
Room amenities
Be entertained
40-inch Smart TV
Satellite TV channels
Netflix
Streaming services
Home comfort
Air conditioning
Ceiling fan
Iron/ironing board (on request)
Window screens
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Towels
Stay connected
Desk
Free WiFi (speed of 50+ Mbps)
More
Housekeeping (on request)
Fees & policies
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Discover, Diners Club
Also known as
VICA GUEST HOUSE Hotel
VICA GUEST HOUSE Cancun
VICA GUEST HOUSE Hotel Cancun
Frequently asked questions
Does VICA GUEST HOUSE offer free cancellation for a full refund?
Yes, VICA GUEST HOUSE does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at VICA GUEST HOUSE?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at VICA GUEST HOUSE?
Sorry, pets aren't allowed.
Is parking offered on site at VICA GUEST HOUSE?
Sorry, there's no onsite parking at VICA GUEST HOUSE.
What are the check-in and check-out times at VICA GUEST HOUSE?
Check-in start time: 3:00 PM; Check-in end time: 9:00 AM. Check-out time is 11:00 AM.
Is there an onsite casino at VICA GUEST HOUSE?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (16-min walk) and Dubai Palace Casino (20-min walk) are both nearby.
What is there to do at VICA GUEST HOUSE and nearby?
VICA GUEST HOUSE has an outdoor pool.
What's the area around VICA GUEST HOUSE like?
VICA GUEST HOUSE is a short 9-minute walk from Plaza Las Americas and 17 minutes' walk from Las Palapas Park.
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VICA GUEST HOUSE Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Aug 13, 2024
Can’t complain, stayed 2 night there as a solo traveler i felt safe
Barbra'Jean
Barbra'Jean, 2-night trip
10/10 Exceptional
Jul 6, 2024
Great property
Jose
Jose, 4-night trip
8/10 Very good
Feb 16, 2024
great location, close to ADO terminal and food restaurants in centro Cancun
Parvin
Parvin, 1-night trip
10/10 Exceptional
Jul 18, 2024
Good stay, safe guest house. just need to take a taxi as it’s a bit far from most places to walk.
Oleksii
Oleksii, 3-night trip
10/10 Exceptional
Feb 19, 2024
Great Property and location
Jose
Jose, 4-night trip
10/10 Exceptional
Aug 31, 2024
Excellent
Chinedu
Chinedu, 3-night trip
10/10 Exceptional
Nov 6, 2024
All good
Jose A. T.
Jose A. T., 7-night trip
10/10 Exceptional
Feb 8, 2024
Thank you viva guest house
Kate
Kate, 8-night trip
10/10 Exceptional
Jul 15, 2024
Did not like that my room was on the top floor and that i had to walk up after a long trip but other than that, everything else was excellent. Friendly staff, comfortable bed, Mr Pampas being opposite the road was very welcome. Good food. Thank you for the hospitality.
Chuma
Chuma, 5-night trip
8/10 Very good
Apr 14, 2024
Belle habitation
Christophe
Christophe, 4-night trip
10/10 Exceptional
Aug 18, 2024
My only recommendations I need it an extra blanquet . It was cold with the AC on . But overall I like it and very affordable
Claudia
Claudia, 2-night trip
10/10 Exceptional
Dec 1, 2023
Very nice property
Clean
Attractive
Basic amenities but had a nice pool and public use of a small kitchen with fridge on the main floor lobby area
Very clear self check in instructions
jose
jose, 2-night trip
10/10 Exceptional
Oct 4, 2023
The place was cleaner than most places in the USA. Very nice overall.
Alejandra
Alejandra, 5-night trip
8/10 Very good
Oct 17, 2024
Very beautiful kind of spanish inspired property (wood, stone, ceramic) located just a little outside Cancun Centro, in a very quiet street.
The Room and the house are very well kept, super clean. Beatiful kitchen and common Areas.
I found it difficult to get the arrival instructions, since they were sent to me the day of my arrival, at 3 in the afternoon.
The passwords to open the gate and the front door were sent on an application that i am not familiar with, Octorate, so i actually never got them. Fortunately, even if we arrived very late (11pm), the security guard openned the door for us and gave us the codes.
Staff was super nice.
In my Room, the only thing i can say is that the shower was leaking so we had to take our towels to wipe the Floor.
Overall 9/10!
I recommand!
Gabrielle
Gabrielle, 2-night trip
10/10 Exceptional
Apr 24, 2024
Pretty great place to stay! The night guard Adrian, is a sweetheart and the place is very well kept. If you plan on doing a lot of activities, this is a great place to come back and rest! It’s no resort but it was very cozy, clean and modern. Only ick is that they don’t offer late checkout. You can stay in the installations but you need to give the room back. I recommend to plan ahead regarding that aspect.
Great spot over all!
Nadia
Nadia, 6-night trip
8/10 Very good
Mar 17, 2024
Everything was great, except there wasn't a hot water available to shower. I had to shower in ice cold water...
Olga
Olga, 1-night trip
10/10 Exceptional
Mar 10, 2024
Need more kitchen cooking utensils pots cutlery toilet paper and pool towels
Bonnie
Bonnie, 7-night trip
8/10 Very good
Jul 30, 2023
Keep in mind that this is a hotel only. So literally just a place to sleep.
It’s fairly close to Mercado 28 (a huge market) and the hotel district and was clean and quiet.
Nice pool in the back and friendly staff, but they don’t speak any English lol. We got by though using translator apps!
In other words, GREAT stay for the money!!
Nicole
Nicole, 8-night trip
6/10 Good
Dec 9, 2023
The dog next door barked most of the night
JOHN
JOHN, 5-night trip
8/10 Very good
Jan 2, 2024
Pros: The rooms were possibly better in person than the pictures. Very clean, very comfortable. The pool was lovely. Easily walkable to many restaurants and shopping facilities.
Would stay again for these above points.
Cons: Entry to the property was not as described. We did not receive any entry codes. Thankfully the housekeepers were on site to let us in. We encounter other people who also had this experience. Contacting the property on WhatsApp was hit or miss. Fresh towels and linens were never provided through our stay >7 days despite requesting.
Maryse
Maryse, 9-night trip
8/10 Very good
Oct 13, 2024
Great value, clean and good location.m
The room was clean, spacious and comfortable. The AC worked well. The bathroom was big, but like other reviewers mentioned, the shower wasn’t warm. It didn’t bother me too much so I didn’t mention it.
The pool was refreshing and for the most part only used by me on my two days.
The staff were lovely, friendly and patient with my limited Espanol.
The only drawback was they didn’t send me the email with the entry code for their ‘digital reception’ which really stressed me out. The day before and day I was flying out, I’d asked for it by contacting them through hotels.com and on their WhatsApp number and didn’t get a reply. The app they suggested downloading wasn’t straight forward and requested sign in details with no registration option, so that didn’t work. It was to be my first accommodation in my Mexico trip and I wouldn’t/didn’t have a sim card/data when i arrived to try and figure things out or contact them once I’d arrived.
Thankfully, the ‘digital reception’ was accompanied by a helpful security guard who helped me, but he wasn’t 24/7, so they really need to get better at sending that info out prior to arrival.
Location was good for me. 10 mins walk to the big mall and easy access via uber to everywhere else like the ADO and supermarkets.
MISS S
MISS S, 2-night trip
8/10 Very good
Dec 25, 2023
Like some other reviewers commented, this isn’t really a hotel in the sense that you’re not getting turn down service, tidied room every day. After a long flight and travel to the accommodation, I ended up in the wrong room by my own fault, but the care team was kind/helpful and allowed me to stay in that room instead of moving. The room I did stay in, however, has a window that wouldn’t lock, and a bathroom window that could be accessed via a perch outside— luckily, it’s on the second floor and the place was quiet, so there were no issues. OH! And if you’re planning on taking any tourist trips with hotel pickup, plan to walk a short distance to either Hotel Bonampak or Oasis Smart for pickup, because none of the tours accepted VICA Guest House as a separate pickup location.
Holly
Holly, 6-night trip
4/10 Fair
Feb 22, 2024
I liked that there is a shared kitchen available for use. Stocking it with more dishes, utensils, perhaps a pot or 2, also with paper towels for cleanup would be so much better and much more sanitary than everyone having to use the same dish cloth or sponge. Owner would do well to do a walk through to see what he would need if he were staying there. I can only make recommendations in that area.
Housekeepers could do better with replacing towel daily or leaving extras in the shared bathroom downstairs, as well as ensuring "apartment" floors are swept and washed when people check out. They may "look" clean but our floors had sand throughout the main room and bathroom.
My husband and I stayed in an upstairs suite that had a very dirty floor that on the first day ruined my white socks, also the room is very musty smelling and I can only assume the rest are the same.
I would go to a hotel if ever back in Cancùn.
There is parking on the street out front if needed.
Casa de los Abuelos is nearby and had good prices, good food and friendly staff.
Market 23 is nearby, found it interesting to walk through.
TERI ANN
TERI ANN, 6-night trip
10/10 Exceptional
Feb 12, 2025
Excelente
Excelente, sin duda regresare
Jorge Rene
Jorge Rene, 1-night trip
10/10 Exceptional
Nov 28, 2024
Es un lugar muy agradable, muy limpio y fácil de llegar, lo recomiendo totalmente.