Skip to main content

Hotel Helene

3.5 star property
Hotel with restaurant, near Lleras Park

Choose dates to view prices

Photo gallery for Hotel Helene

Front of property - Hotel Helene (Medellín)
Property video
Premium Room | Premium bedding, down comforters, minibar, in-room safe - Hotel Helene (Medellín)
40-inch Smart TV with cable channels, TV - Hotel Helene (Medellín)
40-inch Smart TV with cable channels, TV - Hotel Helene (Medellín)
Nestled in the heart of El Poblado, Hotel Helene offers a warm welcome with a restaurant and convenient in-room WiFi. Enjoy luggage storage, an elevator, and the helpful staff that previous guests rave about.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • 24/7 front desk
  • Non-smoking

Main amenities (8)

  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Room service
  • 24-hour front desk
  • Air conditioning
  • Living plant wall
  • Luggage storage

Feel at home (6)

  • Television
  • Daily housekeeping
  • Elevator
  • Minibar
  • Premium bedding
  • Hair dryer
$46 nightly
The total price is $46
Jan 5 - Jan 6, 2026

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

Premium bedding, down comforters, minibar, in-room safe

Standard Double Room

7.8 out of 10
Good
(8 reviews)

Highlights

Air conditioning
Smart TV
Down duvet
Premium bedding
Private bathroom
Rainfall showerhead
Hair dryer
Local meal delivery service
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Premium Room | Premium bedding, down comforters, minibar, in-room safe

Premium Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Smart TV
Separate bedroom
Down duvet
Premium bedding
Private bathroom
Rainfall showerhead
Hair dryer
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room

Highlights

Air conditioning
Smart TV
Separate bedroom
Down duvet
Premium bedding
Private bathroom
Rainfall showerhead
Hair dryer
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Bar (on property)
Lleras Green Hotel
  • Free breakfast
  • Airport transfer
  • Free WiFi
  • Restaurant
8.0 out of 10, Very Good, 945 reviews
$37 nightly
The price is $37
Jan 1 - Jan 2, 2026
Lleras Green Hotel
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
10a29 Cra. 40, Medellín, Antioquia, 050021

What's nearby

  • Lleras Park - 2 min walk - 0.2 km
  • Poblado Park - 3 min walk - 0.3 km
  • Medellín Clinic - El Poblado - 8 min walk - 0.7 km
  • Oviedo Shopping Center - 19 min walk - 1.6 km
  • Santafé Mall - 4 min drive - 1.8 km

Getting around

  • Jose Maria Cordova Intl. Airport (MDE) - 34 min drive
  • Poblado Station - 18 min walk

Restaurants

  • ‪Mondongo's - ‬1 min walk
  • ‪Mosquito - ‬1 min walk
  • ‪Japonería - ‬1 min walk
  • ‪Desayunadero La 10 - ‬1 min walk
  • ‪El Altar - Parque Lleras - ‬1 min walk

About this property

Hotel Helene

Hotel Helene offers a fantastic location, putting you just a 5-minute walk from Lleras Park and Poblado Park. Also, Medellín Clinic - El Poblado and Oviedo Shopping Center are just a 5-minute drive away. Fellow travelers say good things about the helpful staff and location.

At a glance

DONE

Hotel size

    • 20 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Parents must have child's birth certificate and photo ID*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:00 AM–8:30 AM
  • Restaurant
  • Private dining
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Luggage storage
  • Romance packages

Facilities

  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • Outdoor furniture

Accessibility

  • Elevator
  • Elevator door width (inches): 100
  • Visual fire alarm
  • Well-lit path to entrance
  • Stair-free path to entrance
  • 1 stairs to reach property
  • Smooth flooring in room
  • Tile flooring in room

Room amenities

Be entertained

  • 40-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Down comforter
  • Premium bedding

Freshen up

  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))

Food and drink

  • Champagne service
  • Meal delivery service
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

Optional extras

  • Full breakfast is offered for an extra charge of approximately COP 25000 to 50000 per person
  • Late check-in between 10:00 PM and 5:00 AM can be arranged for an extra charge of COP 100000

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Policies

This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Helene Hotel
Hotel Helene Medellín
Hotel Helene Hotel Medellín

Frequently asked questions

Does Hotel Helene offer free cancellation for a full refund?

Yes, Hotel Helene does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Helene?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Helene?

Sorry, there's no onsite parking at Hotel Helene.

What are the check-in and check-out times at Hotel Helene?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

Are there restaurants at or near Hotel Helene?

Yes, there's an onsite restaurant.

What's the area around Hotel Helene like?

Hotel Helene is a short 1-minute walk from Lleras Park and 5 minutes' walk from Poblado Park. Travelers say this hotel is in a good location.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Helene Reviews

8.4

Very Good

9.0

Cleanliness

8.4

Amenities

9.0

Staff & service

8.6

Eco-friendliness

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was amazing, with a great selection and convenient location. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Location
Service staff
Water
Restaurant
Breakfast
Couples
Air conditioning
Bed
Value

Reviews

10/10 Exceptional

Lovely place
Jordi Rodriguez, 4-night trip

10/10 Exceptional

Great customer service
Israel, 1-night trip

10/10 Exceptional

I love the staff and their outstanding customer service.
Hector, 10-night trip

10/10 Exceptional

Friendly staff, Availability for storage was a plus.
Nelly, 2-night trip

10/10 Exceptional

Room small but comfortable and clean, excellent area, excellent customer service and friendly staff .
Maritza, 4-night trip

10/10 Exceptional

good
Ramadan, 2-night trip

10/10 Exceptional

Best hotel
Saul, 3-night trip

6/10 Good

Is a nice property but keep in mind the rooms tends to be very small
Jorge, 2-night trip

10/10 Exceptional

This was my second time staying here, and once again, it didn’t disappoint. The location is fantastic—quiet, yet close to everything you need. The staff are incredibly friendly and always make you feel welcome. It’s a perfect spot if you're looking for a peaceful stay in a great area. Highly recommended!
Diego Jose Ortiz, 5-night trip

8/10 Very good

Very good hotel to stay
Damian, 8-night trip

8/10 Very good

The hotel has an excellent location , the staff is very nice and the hotel room are good for the price
Roberto Leonel, 4-night trip

10/10 Exceptional

Nice, location with a friedly staff
DIEGO, 5-night trip

2/10 Poor

Not the best
Jorge, 2-night trip

4/10 Fair

Rooms extremely small you can even walk; bathrooms open no privacy and just behind the head board of the bed. Very uncomfortable
Jorge, 1-night trip

10/10 Exceptional

The hotel and staff was amazing! Love it
marcia, 1-night trip

10/10 Exceptional

Super convenient, right in Provenza. Great breakfast too! WIFI was fine, decoration was nice, and the staff were incredible, so helpful and friendly.
Hector, 1-night trip

10/10 Exceptional

This Hotel has great location, it is located within walking distance of provenza and Lleras park.
Carlos, 5-night trip

10/10 Exceptional

One of the best hotels I have stayed the past year. Staff attention was great and hotel location is second to none.
Marlito, 3-night trip

10/10 Exceptional

Everything was close
David, 8-night trip

10/10 Exceptional

The place was very pretty and quiet, the staff was amazing excellent customer service
Michael, 3-night trip

10/10 Exceptional

Everything ok
Eloisa, 2-night trip

10/10 Exceptional

Very convenient, close to everything
Karla, 2-night trip

10/10 Exceptional

amazing

Conveniently located , great location. amazing breakfast
LUIS, 7-night trip

8/10 Very good

Everything about this place was amazing would have love to give it 5 stars but the WiFi in the rooms was next non existent, besides that good hotel, with amazing staff, and in a great location.
Nano, 3-night trip

10/10 Exceptional

The service here is excellent! Thank you for the warm welcome!
CrisJoel, 2-night trip