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Hotel Milam, Michelin Key winner

4.0 star property
Tulum hotel with 2 bars/lounges and spa

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Photo gallery for Hotel Milam, Michelin Key winner

Snack bar
2 bars/lounges, swim-up bar, poolside bar
Exterior detail
Snack bar
Outdoor pool, open 8:00 AM to 11:00 PM, pool umbrellas, sun loungers
La Veleta’s Hotel Milam invites you to unwind with a swim-up bar, poolside bar, and rejuvenating spa treatments like deep-tissue massages. Enjoy fine dining at MILAM restaurant, stay connected with in-room WiFi, and take advantage of bike rentals and luggage storage.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Spa
  • Laundry facilities
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Pool bar
  • Swim-up bar
  • Beach shuttle
  • Air conditioning
  • Self-serve laundry
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Private pool
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Premium bedding
  • Bathrobes
$353 nightly
The total price is $430
Aug 21 - Aug 22
Total includes taxes and fees

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Grand Room

Grand Room | 1 bedroom, premium bedding, iron/ironing board, free WiFi

Grand Room

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Private pool
Air conditioning
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
Designer toiletries
Private bathroom
  • 645 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room | 1 bedroom, premium bedding, iron/ironing board, free WiFi

Premium Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Deck/patio
Separate dining area
Private pool
Air conditioning
Dining table
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 1025 sq ft
  • 4 bedrooms
  • Sleeps 8
  • 3 King Beds and 1 Queen Bed

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About the neighborhood

Map
Calle 10 Sur, La Veleta, Tulum, QROO, 77765

What's nearby

  • Tulum National Park - 7 min drive - 5.9 km
  • Gran Cenote - 7 min drive - 6.8 km
  • Tulum Beach - 10 min drive - 8.8 km
  • Tulum Mayan Ruins - 11 min drive - 7.0 km
  • Playa Paraiso - 12 min drive - 8.1 km

Getting around

  • Tulum Intl. Airport (TQO) - 43 min drive
  • Beach shuttle (surcharge)

Restaurants

  • ‪Raum Gallery - ‬12 min walk
  • ‪Hotel Milam - ‬1 min walk
  • ‪La Taqueria Pinches Tacos Shop - ‬7 min walk
  • ‪Los Morros Veleta - ‬14 min walk
  • ‪Jungle Jax - ‬9 min walk

About this property

Hotel Milam, Michelin Key winner

At Hotel Milam, Michelin Key winner, you'll be within a 10-minute drive of Gran Cenote and Tulum National Park. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, facials, or aromatherapy. Other highlights include 2 bars/lounges, an outdoor pool, and a poolside bar.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 36 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (17 years old and younger) not allowed
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Onsite garage
DONE

Offsite

    • Beach shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–11:30 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Swim-up bar
  • Private picnics

What to do

  • Beach shuttle (surcharge)
  • Hiking/biking trails
  • Access to nearby outdoor pool

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Beach shuttle (surcharge)
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • An outdoor pool
  • Bicycle parking
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Room amenities

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

What to enjoy

  • Private pool

Freshen up

  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, sports massages, facials, and body scrubs. The spa is equipped with a mud bath and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

MILAM - Onsite fine-dining restaurant.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 650 per person
  • Beach shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 11:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a first aid kit, and outdoor lighting on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

MILAM
Hotel Milam
Milam, Michelin Key Winner
Hotel Milam, Michelin Key winner Hotel
Hotel Milam, Michelin Key winner Tulum
Hotel Milam, Michelin Key winner Hotel Tulum

Frequently asked questions

Does Hotel Milam, Michelin Key winner offer free cancellation for a full refund?

Yes, Hotel Milam, Michelin Key winner does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Milam, Michelin Key winner?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 11:00 PM.

Are pets allowed at Hotel Milam, Michelin Key winner?

Sorry, pets aren't allowed, but service animals are welcome.

What are the check-in and check-out times at Hotel Milam, Michelin Key winner?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon.

What is there to do at Hotel Milam, Michelin Key winner and nearby?

Have fun during the warmer months with activities such as hiking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Milam, Michelin Key winner also has 2 bars and private pools, as well as access to a nearby outdoor pool.

Are there restaurants at or near Hotel Milam, Michelin Key winner?

Yes, there's an onsite restaurant, MILAM.

Does Hotel Milam, Michelin Key winner have any outdoor private spaces?

Yes, every room features a private pool.

What's the area around Hotel Milam, Michelin Key winner like?

Hotel Milam, Michelin Key winner is in La Veleta, a short 8-minute walk from Holistika Art Walk.

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Hotel Milam, Michelin Key winner Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Excellent hotel, great luxury vibes
Vanessa, 2-night trip

10/10 Excellent

Very nice and clean hotel.
Emery E, 2-night trip

10/10 Excellent

Great scenery
King, 4-night trip

10/10 Excellent

Hotel was absolutely stunning! The pool in the room was a nice touch and very unique .
Luis A, 4-night trip

10/10 Excellent

Came here as a group of 5 girls. We had so much fun. Will definitely be back and highly recommend!
Mary, 3-night trip

10/10 Excellent

One of the best hotels I’ve stayed in Tulum. Very clean and spacious. Staff is incredible and super accommodating. I will recommend place to friends and family
Susan, 1-night trip

10/10 Excellent

A beautiful property with attentive and friendly staff! The restaurant food was amazing!!
Julie, 2-night trip

10/10 Excellent

My husband and I went to relax and enjoy his birthday! The hotel was amazing!
Quianna, 3-night trip

10/10 Excellent

Excellent luxury experience. We loved to soend our honeymoon at Milam. We would definitely come back in the future
Lorenis, 4-night trip

10/10 Excellent

Serene and peaceful stay, would definitely recommend!
Sara, 5-night trip

10/10 Excellent

This is hotel is beautiful and healing at the same time. The food was amazing, the drinks were on point, and the staff were GREAT! There’s only a few things I’ll like them to consider adjusting. The pool inside of the room should be heated, and the outdoors shower door should be concealed a lot better to prevent outside bugs from coming in. Outside of that, everything else is on point.
Marquita, 5-night trip

10/10 Excellent

I had a wonderful stay at hotel Milam! The food was delicious the staff were very pleasant and it was such a peaceful environment that we didn’t even need to go to the beach. I’d definitely revisit in the future. Also shoutout to Jay at the front desk his customer service was superb!
Christina, 5-night trip

10/10 Excellent

This hotel is magnificent. So clean and well maintained. The room was extraordinary. Never experienced a hotel room with a pool in it. The bar tender Thomas has experience with making good drinks. The restaurant Samsara was great. The food options were excellent and the service was very good. Their coffee every morning was amazing. I love the long pool that stretches from the front to the back of the hotel. Pool guy maintained the pool clean from leaves and bugs. They all have a spa, yoga, ice bath, and sound healing on site.
Pool Room
Hotel Pool
Picanhi for dinner
Latte and cappuccino are great options
Samuel, 2-night trip

10/10 Excellent

Property look exactly like website. Staff were welcoming and helpful. Jay and Hy-me (please forgive me if the spelling is incorrect) were exceptional and took care of our needs. Great quiet couples getaway will definitely return.
Stephenie, 4-night trip

10/10 Excellent

Excellent customer service and very Clean rooms. Exceptional service everybody was so nice they mad my stay very comfortable. I highly recommend.
Elvis, 4-night trip

6/10 Okay

The hotel aesthetic definitely exceeded my expectations , hotel Milam is beautiful however the food at the restaurant was not tasty and also i recommend using transportation from the airport rather the hotel because to go there it was $45… when we asking for airport drop off when our stay was over the driver tried to charge us $190 . So be very mindful of transportation from them
Cassey, 3-night trip

10/10 Excellent

This hotel is spectacular! It’s truly picture perfect!
Kyle, 1-night trip

10/10 Excellent

You will not be disappointed!
Khalia, 1-night trip

10/10 Excellent

.
Ryied, 6-night trip

10/10 Excellent

We had SUCH. Great time at this hotel. The service was fantastic, the front desk was always a WhatsApp away and worked so hard to make our trip unforgettable. We had so many great meals at the restaurant with fantastic drinks and every server was sweet and friendly. Will definitely recommend to anyone considering coming to tulum for a healing getaway.
Aliss, 7-night trip

10/10 Excellent

Great Hotel, Great Staff, will definitely be back!!
Leticia, 2-night trip

10/10 Excellent

Our group of 5 girls loved hotel, it was close to everything, 10 min drive to downtown and 15 mins to the beach. We had private transportation for our whole trip so it is convenient. The hotel is really nice, it has the Tulum jungle vibe. We got the 4 bedroom villas and loved it. Front desk was very helpful ans responsive thru WhatsApp when we needed something. We would definitely come back and stay here again.
Carolyn, 3-night trip

10/10 Excellent

The property was beautiful.
Robert Jr, 5-night trip

10/10 Excellent

This hotel was flawless! Would highly recommend.
Janelle, 1-night trip

10/10 Excellent

Our stay was amazing. The food was fantastic, service was wonderful, and everything was so beautiful. Lots of thoughtful touches. Would definitely stay here again, 10/10 recommend!
Natalie, 3-night trip