2/10 Poor
Jan 28, 2025
Not luxurious but hazardous
Within 2 minutes of being in the room, my friend slipped on the floor and hurt her shin. I running to her almost slipped as well. The floor had cleaning streaks and was extra slippery all over. I called for an ice bucket to ice her leg, they offered to mop the floor again but I asked to give my friend time to ice her leg and relax first. I went to take a shower and almost fell in the shower as it was also extremely slippery. The tv was pixelated as we tried to watch a game and relax. The lobby was all marble flooring and the ceiling was leaking also making it another slippery hazard. We decided to leave after 3hrs. I asked for a refund and the front desk told me to contact my booking site despite the many times I was almost hurt and my friend was injured.
Maimiti
Maimiti, 1-night trip with friends
Verified Hotels.com guest review