Had a phenomenal stay with Penny helping us in Ioannina. The hotel is well located within the castle walls, walking distance from somw good food options in the city. When we had difficulty with our AC it was resolved immediately. The included breakfast was a generous and delicious spread, along with optional (also included) cooked items.
As for the room itself, it was modern, stylish (as was the entire hotel), comfortable, secure, and well kept by the room cleaners. The bed was the best we slept on our entire trip. I would highly recommend anyone stay here in their travels.