Positives: clean, modern, well furnished, comfortable, lovely (small) pool areas both inside and outdoor at the top of the hotel with lovely views, toiletries, robe, slippers, hairdryer, water, fridge and kettle in room
Location: 1 hour walk to Porto, local area has everything you need to eat, drink and shop. Building site right next to hotel which our room looked out on
Negatives: staff were not friendly or helpful and quite rude. More hooks needed in the bathroom and glass doors do not offer privacy. Breakfast was basic. Bar and restaurant overpriced. More loungers needed at both pools, bean bags were not pleasant at the outdoor pool.
Why this isn’t a 5*: Breakfast: you have to pay extra for things which are usually included at buffet breakfasts and what was there was minimal. No balcony. No coffee machine in the bedroom, awful instant sachets. Mini bar contents were not included, they were no extras to make this a 5* experience.