In the heart of Vienna, Hotel Kaiserin Elisabeth offers a sophisticated retreat. Stroll through the on-site art gallery, grab a coffee at the cafe, or warm up by the lobby fireplace. With dry cleaning/laundry services and helpful staff, this hotel's central location is perfect for exploring Albertina and Hofburg Imperial Palace.
Quartier Belvedere (Arsenalstraße) Station - 4 min drive
Vienna Mitte Station - 14 min walk
Vienna Praterstern Station - 29 min walk
Stephansplatz U-Bahn - 3 min walk
Weihburggasse Tram Stop - 6 min walk
Oper-Karlsplatz Tram Stop - 8 min walk
Airport pick-up service
Restaurants
Aida Café - 2 min walk
Demel - 2 min walk
Conditorei Sluka - 1 min walk
McDonald's - 2 min walk
Nordsee - 2 min walk
About this property
Hotel Kaiserin Elisabeth
Hotel Kaiserin Elisabeth offers a fantastic location, putting you just a 5-minute walk from Stephansplatz and St. Stephen's Cathedral. Also, Vienna State Opera and Hofburg Imperial Palace are within just a 10-minute walk. Fellow travelers say great things about the helpful staff and overall property condition. The property is just a short walk to public transportation: Stephansplatz U-Bahn is 3 minutes and Weihburggasse Tram Stop is 6 minutes.
Languages
English, Finnish, French, German, Italian
At a glance
DONE
Hotel size
63 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed (dogs only)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 34 per day)
24-hour offsite parking within 1312 ft (EUR 34 per day)
DONE
Transfers
Airport pickup on request (available 24 hours)*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–11 AM
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Shopping
Working away
Business center
Meeting room
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Safe-deposit box at front desk
Fireplace in lobby
Art gallery on site
Designer stores on site
Shopping mall on site
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path to elevator
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 29 per person
Airport shuttle service is offered for an extra charge of EUR 55 per vehicle. Maximum occupancy 4
Children & extra beds
Cribs/infant beds are available for EUR 15 per night
Rollaway beds are available for EUR 80.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 30 per pet, per stay
Parking
Self parking costs EUR 34 per day
Parking is available nearby and costs EUR 34 per day (1312 ft away; open 24 hours)
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
National rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Also known as
Top Ccl
Top Ccl Kaiserin Elisabeth
Top Ccl Kaiserin Elisabeth Hotel
Top Ccl Kaiserin Elisabeth Hotel Vienna
Top Ccl Kaiserin Elisabeth Vienna
Hotel Kaiserin Elisabeth Vienna
Hotel Kaiserin Elisabeth
Kaiserin Elisabeth Vienna
Kaiserin Elisabeth
Hotel Kaiserin Elisabeth Hotel
Hotel Kaiserin Elisabeth Vienna
Hotel Kaiserin Elisabeth Hotel Vienna
Frequently asked questions
Does Hotel Kaiserin Elisabeth offer free cancellation for a full refund?
Yes, Hotel Kaiserin Elisabeth does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Kaiserin Elisabeth?
Yes, dogs are welcome. There's a charge of EUR 30 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Hotel Kaiserin Elisabeth?
Yes. Self parking costs EUR 34 per day.
Is airport shuttle service offered by Hotel Kaiserin Elisabeth?
Yes, a shuttle from the airport to the hotel is available. The charge is EUR 55 per vehicle.
What are the check-in and check-out times at Hotel Kaiserin Elisabeth?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
Is there an onsite casino at Hotel Kaiserin Elisabeth?
No, this hotel doesn't have a casino, but Casino Wien (4-min walk) is nearby.
What is there to do at Hotel Kaiserin Elisabeth and nearby?
Recommended spots to visit include St. Stephen's Cathedral (2-min walk) and Hofburg Imperial Palace (5-min walk), along with Albertina (6-min walk) and Vienna State Opera (8-min walk).
What's the area around Hotel Kaiserin Elisabeth like?
Hotel Kaiserin Elisabeth is in Innere Stadt, a short 3-minute walk from Stephansplatz U-Bahn and 8 minutes' walk from Vienna State Opera. Travelers say the local area is very central perfect for sightseeing.
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Hotel Kaiserin Elisabeth Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Breakfast
Cities
Bathroom
Restaurant
Attraction
Shopping center
Lobby
What guests liked
Breakfast was consistently described as excellent, great, phenomenal, and very good with a variety of choices. (35 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
Aug 19, 2025
Excellent stay. Extremely helpful staff. Close to everything
Robert
Robert, 4-night trip
10/10 Excellent
Jun 14, 2025
Very elegant hotel. Clean, excellent location and beautiful breakfast.
Malgorzata
Malgorzata, 3-night trip
10/10 Excellent
Jul 4, 2025
Great hotel and very good staff. Convenient location. Happy to be there. Definitely recommend to friends.
Emilia
Emilia, 4-night trip
10/10 Excellent
May 17, 2025
It is very convenient and a good hotel, especially for senior like us.
Kazuo
Kazuo, 6-night trip
10/10 Excellent
Jul 7, 2025
The staff at Hotel Kaiserin Elisabeth was friendly, knowledgeable and kind. The hotel’s location is great, walkable to restaurants, transportation, shopping, and tourist areas. Highly recommend.
John
John, 4-night trip
10/10 Excellent
Jun 23, 2025
Fabulous hotel in the heart of Vienna. We were truly blown away by the location and by how clean the rooms were! Housekeeping was phenomenal and this hotel was spotless. Highly recommend!
Christina
Christina, 4-night trip
10/10 Excellent
Apr 15, 2025
Great place to stay. Will definitely return
Hazel
Hazel, 3-night trip
10/10 Excellent
May 30, 2025
700 years old building, 200 years old hotel, middle of the town location, red tapestry, warm, welcoming staff, the best coffee in the world and the smell of elegance.
Dana
Dana, 2-night trip
10/10 Excellent
Jul 6, 2025
Location is 10/10. Staff 10/10. Property elegant. They make it so easy to enjoy stay. Loved!
Nahda
Nahda, 1-night trip
10/10 Excellent
Jun 7, 2025
The location is excellent, hidden gem of Vienna. Historical building, upgraded to standards. The staff is amazing, made our stay very pleasant and comfortable. Thank you, Hotel Staff, and friends drivers, Maritza and Mariko.
Dana C
Dana C, 1-night trip
10/10 Excellent
Apr 13, 2025
The staff and location of this hotel are highlights. Everything is close by and walkable. I highly recommend this hotel!
Steve
Steve, 2-night trip
10/10 Excellent
Jan 24, 2025
Perfect location, the front desk was very helpful for all my needs.
Richard
Richard, 2-night trip
10/10 Excellent
Jun 26, 2025
Love love love ! Everything from location to front desk employees and dining and cleanliness. Would recommend always!
Would be nice to have a kettle for tea and coffee in room.
Nahda
Nahda, 3-night trip
10/10 Excellent
Apr 14, 2025
Loved this Hotel. It’s centrally located, the staff is friendly, helpful and very welcoming. The rooms are clean as well as the bathrooms. The morning breakfast is excellent.
Bibiana
Bibiana, 4-night trip
10/10 Excellent
Jul 21, 2025
"Excellent" is self-explanatory.
Grazyna
Grazyna, 2-night trip
10/10 Excellent
Oct 16, 2024
Great—would definitely stay here again!
Mathew
Mathew, 8-night trip
10/10 Excellent
May 31, 2025
Great location. Right next to the Ringstrasse, easy walk to the metro, the Opera, the shops and dining. Wonderful breakfast. Very helpful staff. Maybe the cleanest hotel I have ever stayed in. Lovely room and linens. High quality boutique hotel with a personal touch.
David
David, 2-night trip
10/10 Excellent
Oct 30, 2024
Excellent hotel in everything.
Maria Teresa
Maria Teresa, 3-night trip
10/10 Excellent
Oct 4, 2024
Awesome historic hotel in the best shopping historical area.
Robert
Robert, 4-night trip
10/10 Excellent
Nov 12, 2024
Great location
Andre
Andre, 6-night trip
10/10 Excellent
May 18, 2025
Everything about this property is good. Excellent location.Very helpfull staff. Tasty breakfast.
My only criticism is that tea & coffee making facilities are not available in the standard rooms.
John
John, 4-night trip
10/10 Excellent
May 15, 2025
RECOMMEND!
Tim
Tim, 2-night trip
10/10 Excellent
Sep 30, 2024
Great central location.
Dennis
Dennis, 2-night trip
10/10 Excellent
Aug 23, 2024
Wonderful hotel at an excellent location. Would not hesitate to stay here again.