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The Fujiya Hotel

5.0 star property
Mountain ryokan with spa, near Hakone Open Air Museum

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Exterior
Property preview
FLOWER PALACE HERITAGE ROOM CHRYSANTHEMUM | 1 bedroom, premium bedding, in-room safe, desk
Coffee shop
Garden
The Fujiya Hotel puts you just a 5-minute drive from Hakone Kowakien Yunessun and Hakone Open Air Museum. Guests can visit the spa to be pampered with massages, facials, or body treatments, and The Fujiya, one of 3 restaurants, serves French cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious ryokan include an indoor pool, a bar/lounge, and a fitness center. Fellow travelers like the helpful staff and overall property condition. Public transportation is close by: Kowakidani Station is just 13 minutes by foot.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Hot springs
  • Breakfast available
  • Fitness center
  • Seasonal outdoor pool
  • Room service
  • Coffee shop/cafe
  • Meeting rooms
  • 24-hour front desk

Feel at home (6)

  • Free cribs/infant beds
  • Refrigerator
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
$267 nightly
The total price is $295
Oct 27 - Oct 28

Why we love this property

Indoor and outdoor fun
This luxury property boasts both indoor and seasonal outdoor pools. Perfect aquatic escapes await no matter the weather.
Zen mountain escape
This ryokan features a full-service spa with facials and reflexology. Hot springs, sauna, and a fitness room offer rejuvenation amid Japanese garden serenity.
Japanese mountain ryokan
Traditional Japanese elegance meets lush mountain views at this luxury historic ryokan in a national park. A serene Japanese garden awaits exploration.

Room options

Available filters for rooms
Showing 31 of 31 rooms

View all photos for MAIN BUILDING HISTORIC DOUBLE

MAIN BUILDING HISTORIC DOUBLE | 1 bedroom, premium bedding, in-room safe, desk

MAIN BUILDING HISTORIC DOUBLE

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Bidet
Private bathroom
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for MAIN BUILDING TWIN

MAIN BUILDING TWIN | 1 bedroom, premium bedding, in-room safe, desk

MAIN BUILDING TWIN

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Bidet
Private bathroom
  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for MAIN BUILDING JUNIOR SUITE

MAIN BUILDING JUNIOR SUITE | 1 bedroom, premium bedding, in-room safe, desk

MAIN BUILDING JUNIOR SUITE

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Bidet
Private bathroom
  • 506 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for COMFY LODGE / RESTFUL COTTAGE TWIN

COMFY LODGE / RESTFUL COTTAGE TWIN | 1 bedroom, premium bedding, in-room safe, desk

COMFY LODGE / RESTFUL COTTAGE TWIN

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Bidet
Private bathroom
  • 355 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for COMFY LODGE / RESTFUL COTTAGE DELUXE TWIN

COMFY LODGE / RESTFUL COTTAGE DELUXE TWIN | 1 bedroom, premium bedding, in-room safe, desk

COMFY LODGE / RESTFUL COTTAGE DELUXE TWIN

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Bidet
Private bathroom
  • 441 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for COMFY LODGE / RESTFUL COTTAGE SUITE

COMFY LODGE / RESTFUL COTTAGE SUITE | 1 bedroom, premium bedding, in-room safe, desk

COMFY LODGE / RESTFUL COTTAGE SUITE

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Bidet
Private bathroom
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for FLOWER PALACE DELUXE TWIN

FLOWER PALACE DELUXE TWIN | 1 bedroom, premium bedding, in-room safe, desk

FLOWER PALACE DELUXE TWIN

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Bidet
Private bathroom
  • 377 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for FLOWER PALACE JUNIOR SUITE

FLOWER PALACE JUNIOR SUITE | 1 bedroom, premium bedding, in-room safe, desk

FLOWER PALACE JUNIOR SUITE

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Bidet
Private bathroom
  • 678 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for FLOWER PALACE HERITAGE ROOM

FLOWER PALACE HERITAGE ROOM | 1 bedroom, premium bedding, in-room safe, desk

FLOWER PALACE HERITAGE ROOM

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Bidet
Private bathroom
  • 797 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for FLOWER PALACE HERITAGE ROOM CHRYSANTHEMUM

FLOWER PALACE HERITAGE ROOM CHRYSANTHEMUM | 1 bedroom, premium bedding, in-room safe, desk

FLOWER PALACE HERITAGE ROOM CHRYSANTHEMUM

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Bidet
Private bathroom
  • 743 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for FLOWER PALACE PENTHOUSE SUITE 2BEDS ROOM

FLOWER PALACE PENTHOUSE SUITE 2BEDS ROOM | 1 bedroom, premium bedding, in-room safe, desk

FLOWER PALACE PENTHOUSE SUITE 2BEDS ROOM

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
2 bedrooms
Premium bedding
Bidet
Private bathroom
  • 1076 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for FORESTWING TWIN FOREST SIDE

1 bedroom, premium bedding, in-room safe, desk

FORESTWING TWIN FOREST SIDE

10.0 out of 10
Exceptional
(23 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Bidet
Private bathroom
  • 441 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for FORESTWING TWIN GARDEN SIDE

FORESTWING TWIN GARDEN SIDE | 1 bedroom, premium bedding, in-room safe, desk

FORESTWING TWIN GARDEN SIDE

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Bidet
Private bathroom
  • 441 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for FORESTWING CORNER TWIN

FORESTWING CORNER TWIN | 1 bedroom, premium bedding, in-room safe, desk

FORESTWING CORNER TWIN

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Bidet
Private bathroom
  • 441 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for FORESTWING PREMIER SUITE

FORESTWING PREMIER SUITE | 1 bedroom, premium bedding, in-room safe, desk

FORESTWING PREMIER SUITE

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Bidet
Private bathroom
  • 883 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Main Building Twin Room

1 bedroom, premium bedding, in-room safe, desk

Main Building Twin Room

  • Sleeps 2

View all photos for Main Building Junior Suite

1 bedroom, premium bedding, in-room safe, desk

Main Building Junior Suite

  • Sleeps 2

View all photos for Main Building Double Room

1 bedroom, premium bedding, in-room safe, desk

Main Building Double Room

  • Sleeps 2

View all photos for Western-style Building Suite

1 bedroom, premium bedding, in-room safe, desk

Western-style Building Suite

  • Sleeps 2

View all photos for COMFY LODGE& RESTFUL COTTAGE　Building　Twin Room

1 bedroom, premium bedding, in-room safe, desk

COMFY LODGE& RESTFUL COTTAGE　Building　Twin Room

  • Sleeps 2

View all photos for Hana Goten Heritage Chrysanthemum Room

1 bedroom, premium bedding, in-room safe, desk

Hana Goten Heritage Chrysanthemum Room

  • Sleeps 2

View all photos for FLOWER PALACE　Heritage Room

1 bedroom, premium bedding, in-room safe, desk

FLOWER PALACE　Heritage Room

  • Sleeps 2

View all photos for Hana Goten　Junior Suite

1 bedroom, premium bedding, in-room safe, desk

Hana Goten　Junior Suite

  • Sleeps 3

View all photos for Hana Goten Deluxe Twin Room

1 bedroom, premium bedding, in-room safe, desk

Hana Goten Deluxe Twin Room

  • Sleeps 2

View all photos for Forest Wing Premier Suite

1 bedroom, premium bedding, in-room safe, desk

Forest Wing Premier Suite

  • Sleeps 2

View all photos for Forest Wing Corner Twin Room

1 bedroom, premium bedding, in-room safe, desk

Forest Wing Corner Twin Room

  • Sleeps 2

View all photos for FLOWER PALACE　 Two Bedroom Penthouse Suite

1 bedroom, premium bedding, in-room safe, desk

FLOWER PALACE　 Two Bedroom Penthouse Suite

  • Sleeps 4

View all photos for Forest Wing Twin Forest Room

1 bedroom, premium bedding, in-room safe, desk

Forest Wing Twin Forest Room

  • Sleeps 3

View all photos for 4 Beds with Bath, Mountain View

1 bedroom, premium bedding, in-room safe, desk

4 Beds with Bath, Mountain View

  • Sleeps 4

View all photos for Twin With Bath, Mountain View

1 bedroom, premium bedding, in-room safe, desk

Twin With Bath, Mountain View

  • Sleeps 3

View all photos for Comfy Lodge/Restful Cottage　Suite

1 bedroom, premium bedding, in-room safe, desk

Comfy Lodge/Restful Cottage　Suite

  • Sleeps 2

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About the neighborhood

Map
359 Miyanoshita, Hakone, Kanagawa-ken, 250-0404

What's nearby

  • Hakone Open Air Museum - 12 min walk - 1.0 km
  • Hakone Gora Park - 1 min drive - 1.7 km
  • Hakone Kowakien Yunessun - 2 min drive - 2.0 km
  • Ōwakudani - 5 min drive - 3.6 km
  • Lake Ashi - 9 min drive - 9.3 km

Getting around

  • Haneda Airport (HND) - 97 min drive
  • Narita Intl. Airport (NRT) - 154 min drive
  • Hakone Miyanoshita Station - 7 min walk
  • Hakone Gora Station - 23 min walk
  • Hakone Ohiradai Station - 25 min walk
  • Kowakidani Station - 13 min walk

Restaurants

  • ‪箱根餃子センター - ‬3 min drive
  • ‪The Hakone Open-Air Museum Café - ‬3 min drive
  • ‪NARAYA CAFE - ‬7 min walk
  • ‪鮨・天麩羅 風月 - ‬2 min drive
  • ‪ベラフォレスタ - ‬14 min walk

About this property

The Fujiya Hotel

The Fujiya Hotel puts you just a 5-minute drive from Hakone Kowakien Yunessun and Hakone Open Air Museum. Guests can visit the spa to be pampered with massages, facials, or body treatments, and The Fujiya, one of 3 restaurants, serves French cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious ryokan include an indoor pool, a bar/lounge, and a fitness center. Fellow travelers like the helpful staff and overall property condition. Public transportation is close by: Kowakidani Station is just 13 minutes by foot.

At a glance

DONE

Hotel size

    • 120 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 20
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Meals and bedding are not included in the Breakfast Included rate for children ages 0-5.
    • Guests booked in dinner inclusive rates must check-in by 8 PM to receive dinner, served in the restaurant. Guests arriving from 8-9 PM must contact the property in advance to reserve dinner, served in the guestroom.
    • This property's restaurant tables can seat up to 4. Groups of 13 guests or more must contact the property in advance to reserve restaurant space.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 20
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–10:00 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Kaiseki meal
  • Room service (limited hours)

What to do

  • Hot springs
  • Shopping
  • Golfing nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 6 buildings/towers
  • Built in 1878
  • Safe-deposit box at front desk
  • Garden
  • Library
  • Piano
  • Fitness center
  • An indoor pool
  • Seasonal outdoor pool
  • Full-service spa

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include facials and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). The ryokan bathing area is open from 2:00 PM to 1:00 AM. There are 2 hot springs open between 2:00 PM and 1:00 AM.

Dining

The Fujiya - This fine-dining restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Kikka-so - This fine-dining restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Cascade - This restaurant specializes in Modern European cuisine and serves lunch and dinner. Reservations are required. Open daily.
Victoria - This bar serves light fare only. Open daily.
Lounge - This café serves light fare only. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of approximately JPY 4900 for adults and JPY 2600 for children

Children & extra beds

  • Rollaway beds are available for JPY 10120.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM
  • The seasonal pool is open from July 07 to August 31
  • Hot springs access available from 2:00 PM to 1:00 AM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
  • Guests must contact this property in advance to reserve access to the public bathing facility

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests traveling with a service animal must contact the property in advance.

Also known as

Fujiya Hakone
Fujiya Hotel
Fujiya Hotel Hakone
Hotel Fujiya
Fujiya Hotel Hakone Machi
Fujiya Hotel Ryokan
Fujiya Hotel Hakone
Fujiya Hotel Ryokan Hakone

Frequently asked questions

Does The Fujiya Hotel offer free cancellation for a full refund?

Yes, The Fujiya Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Fujiya Hotel?

Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.

Are pets allowed at The Fujiya Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Fujiya Hotel?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at The Fujiya Hotel?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 11 AM.

What is there to do at The Fujiya Hotel and nearby?

Onsite recreation at The Fujiya Hotel includes hot springs. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. The Fujiya Hotel also has a seasonal outdoor pool and a fitness center, as well as a garden.

Are there restaurants at or near The Fujiya Hotel?

Yes, there are 3 onsite restaurants, featuring French cuisine.

What's the area around The Fujiya Hotel like?

The Fujiya Hotel is a short 7-minute walk from Hakone Miyanoshita Station and 19 minutes' walk from Hakone Open Air Museum.

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The Fujiya Hotel Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Onsen
Room
Historical
History
Breakfast
Gardens
Food
Location
Spa

What guests liked

  • Dining at the property was exceptional with superb meals and fine dining options available. (6 reviews)
  • Breakfast at the property was exceptional, with many reviewers praising its quality and variety. (5 reviews)
  • The spa was great, beautiful, and relaxing, providing a wonderful experience. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Highly recommend

Beautiful hotel - what you would imagine as ‘old Japanese style’, but with all the comforts you need in today’s world. The people and service amazing. Great location to access the attractions all around the area - via using the very easy to use public services.
Giuliano, 3-night trip

10/10 Exceptional

Absolutely great hotel and amazing onsen.
Gabriel, 5-night trip

10/10 Exceptional

Beautiful hotel and lovely staff
Zahwane, 1-night trip

10/10 Exceptional

Gem of Hakone

The hotel and it’s grounds were beautiful. The staff was very accommodating, but check in was too slow. The restaurant staff was very accommodating and they had a nice menu. Overall, we would gladly come back.
Steven, 1-night trip

8/10 Very good

Overpriced

The hotel was beautiful but overpriced! The A/C in our room did not cool so we spent a very uncomfortable night there. The room was over $500 and for that price I would expect a nice cool room. The service excellent but again not worth the price.
katherine, 1-night trip

10/10 Exceptional

beautiful property, beautiful hotel garden- don't miss it! Close to the train station. Staff helpful ,polite and welcoming. Special thanks to Kim- was the best- always ready to help, polite and just wonderful !
SHARAD, 3-night trip

10/10 Exceptional

This hotel is great the customer service is excellence. I will stay at this hotel again when I am back in the areas.
Borany, 2-night trip

10/10 Exceptional

Amazing hotel
Siraj, 2-night trip

10/10 Exceptional

Nice hotel
Hideo, 1-night trip

10/10 Exceptional

What a place!!! Highly recommend visiting. The quality, cleanliness and service were excellent.
ILYA, 1-night trip

10/10 Exceptional

The hotel, staff & the food are exceptionally good! We’ll definitely go back again!
Shanel, 1-night trip

10/10 Exceptional

Beautiful historical building that has been well cared for. Close to train and bus to jump on and off.
Lilly, 2-night trip

10/10 Exceptional

Love the property and facilities! Food is authentic and services are perfect! Would definitely stay again!
Yuanyuan, 2-night trip

10/10 Exceptional

This was my favorite hotel during my Japan trip. The rooms were spacious and the staff was incredibly kind and helpful. The resort and the grounds are beautiful! I would stay here again in a heartbeat.
Melissa, 2-night trip

10/10 Exceptional

All staffs are very professional. Their manners and services are professional. Their garden is large, well designed and well maintained
keiko, 1-night trip

10/10 Exceptional

Gorgeous rooms and garden! I didn’t want to leave it was so beautiful and everyone was so kind and accommodating!
Selma, 1-night trip

10/10 Exceptional

One of the iconic hotels in all of Japan. If you’re in Japan and want to explore the Hakone area, you have to stay here. The service is impeccable, the hotel has 140+ years of history, and the dining choices are superb. Well worth the stay. And did I mention the staff? They welcomed me back (I had stayed years before) as if I were an honored guest. That little item made my day. I will return someday.
Jeffrey, 3-night trip

10/10 Exceptional

Beautiful hotel with exemplary service. Picturesque gardens surrounding the hotel. Close to the train station and a bus stop which is convenient. Many amenities at this hotel and amazing Japanese breakfast. Hotel has three restaurants and a private onsen. Each room also receives hot spring water. All in all, this was a great choice.
Nadine, 1-night trip

10/10 Exceptional

Beautiful hotel and very helpful staff
Nannette, 2-night trip

10/10 Exceptional

Excellent hotel with elegant structures and beautiful gardens.
Shiyue, 4-night trip

10/10 Exceptional

Authentic Japanese experience
Christopher, 1-night trip

10/10 Exceptional

Beautiful historic hotel with amazing service.
Laura, 2-night trip

10/10 Exceptional

The thing that rises above the rest is the warm and professional nature of the staff that are eager to ensure that guests feel welcome and taken cared off. Also the grounds are stunning—beautiful gardens and a close hiking trail. Onsen was great and mostly empty with a stunning view and you could track how busy it was from your hotel room before venturing forth. I will most definitely be back. Dinner is expensive as a heads up.
Anderson, 1-night trip

10/10 Exceptional

Amazing property. Extremely helpful staff. I loved everything about this place and hope to visit again one day. Will definitely recommend.
Lisa, 2-night trip

10/10 Exceptional

Beautiful hotel- lovely surroundings. Stayed in the corner room on the forest tower and the room was fantastic- lovely view. So nice to use the onsen on the sixth floor of this building. Staff of course are amazing. Do be sure to stroll the garden- so beautiful. Breakfast is an affair each morning- felt very pampered. Highly recommend.
Mary, 2-night trip