Does Landmar Costa los Gigantes Family Resort offer free cancellation for a full refund?

Yes, Landmar Costa los Gigantes Family Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Landmar Costa los Gigantes Family Resort?

Yes, there are 6 outdoor pools and a children's pool.

Is parking offered on site at Landmar Costa los Gigantes Family Resort?

Yes. Self parking costs EUR 8.00 per day. Parking spots may be limited.

What are the check-in and check-out times at Landmar Costa los Gigantes Family Resort?

Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at Landmar Costa los Gigantes Family Resort and nearby?

Have fun with onsite activities like archery, volleyball, and ziplining. Additional recreation onsite includes volleyball. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 6 outdoor swimming pools. Landmar Costa los Gigantes Family Resort also has 2 poolside bars, 4 bars, and a nightclub, as well as a sauna, a steam room, and an arcade.

Are there restaurants at or near Landmar Costa los Gigantes Family Resort?

Yes, there are 6 onsite restaurants, featuring alfresco dining, international cuisine, and ocean views.

Does Landmar Costa los Gigantes Family Resort have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Landmar Costa los Gigantes Family Resort like?

Landmar Costa los Gigantes Family Resort is in the heart of Santiago del Teide, a short 14-minute walk from Tenerife Beaches and 14 minutes' walk from Arena Beach.

Landmar Costa los Gigantes Family Resort, Santiago del Teide: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Aug 26, 2025

Lovely hotel

Very nice hotel;. We stayed all-inclusive. Food delicious; pools lovely and super entertainment. Decent value given the high quality. All thoroughly enjoyed ourselves.

Joe, 4-night trip

10/10 Exceptional

Feb 24, 2025

Brilliant stay for a family vacation. Loads of activities for the kids and very well managed property.

Ashish, 3-night trip

10/10 Exceptional

May 4, 2025

Lovely stay. Staff are very nice and helpful. Lots of food variety. Lots to do for smaller children

Stephanie, 7-night trip

10/10 Exceptional

Jan 3, 2025

A wonderful family friendly hotel, we will come back!

Rachel, 8-night trip

10/10 Exceptional

Aug 3, 2024

Great hotel for kids and families.

Jeremy, 8-night trip

10/10 Exceptional

Jan 5, 2025

Everything as it should be for a family vacation we miss it already

Katla, 11-night trip

10/10 Exceptional

Apr 4, 2024

very nice, comfortable hotel with friendly staff. already planning my summer vacation at the same place

Iryna, 5-night trip

10/10 Exceptional

Sep 7, 2023

Beautiful place very friendly helpful staff would stay here again 🙂

Leigh, 1-night trip

10/10 Exceptional

Oct 31, 2024

Very nice choice for a family with babies / toddlers - with baby club activities as well as numerous locations and options for keeping the youngsters happy :)

Hanna, 8-night trip

10/10 Exceptional

Jan 21, 2025

The options for food was incredible, my sons loved. It was much more than I expected. I would definitely recommend this place to everyone I know.

Marlan, 3-night trip

10/10 Exceptional

Jul 29, 2024

Great for family! Plenty of activities and great service by team!

YANNICK, 5-night trip

8/10 Very good

Oct 28, 2024

Overall good hotel but not great. Very crowded especially during meal times and at the pool. The hotel offers a lot for guests especially kids like the playground and the escalating garden. The food was good but not great as well.

Clemens, 9-night trip

8/10 Very good

Jun 6, 2024

Nice family break. Nice pools. Delicious variable food with lots of gluten free options, we all ate well. The soft play area needs a big revamp.

Katie, 4-night trip

8/10 Very good

Apr 21, 2024

Everything was fine. Good value for the money.

Ray Christer, 7-night trip

10/10 Exceptional

Feb 15, 2024

Great hotel for families

Family friendly and heated pools. Plenty of sun beds for everyone and a warm friendly staff. There is plenty to do for the kids and housekeeping was excellent. I would recommend. The only thing I would say is to have hand sanitizer around the restaurants as all inclusive buffet we need to encourage people cleaning their hands more before eating.

Julie, 8-night trip

10/10 Exceptional

Nov 3, 2023

The staff was always very friendly and polite. Hotel looks beautiful. Kids had lot's of entertainment but I wish kids klub lasted few more hours. The only minus - when checking out early there's no chance of getting any food (even though you're still entitled to get a meal)

Katarzyna, 6-night trip

6/10 Good

Nov 16, 2023

Great facilities and lovely pool but we were really disappointed by the customer service. We won’t go back!

Dawn, 7-night trip

8/10 Very good

Jan 18, 2024

Everything but restaurant was great

Great hotel, beautiful views and lots of things to do for kids. Very nice suites. Great value for money. But dinner restaurant is not nice: very large, loud, crowded and not very nice ambience. Strongly suggest hotel to open up the other restaurant to reduce crowding. Also to do something with the restaurant interior and/or lighting to make it feel less like a sterile canteen.

7-night trip

6/10 Good

Jan 24, 2025

Not the nicest all-inclusive but perfect for a family on a budget. There was a lot for the kids to do. Our disappointment was the room. Outdated with cheap appliances. The fridge wasn’t actually a “fridge” we were told. This was a challenge for us because we needed a way to keep my baby’s milk cold. The breakfast buffet had a lot of choices but less so for lunch and dinner. The spa was nice. My son had fun at the kids club. The baby club was closed Tues and Wed and they require an extra fee. Overall not a bad place to stay if you are on a budget.

Kathryn, 3-night trip

10/10 Exceptional

Apr 22, 2025

We visited this property from the USA for a family vacation (family of five with three kids under 12). The hotel was clean and the staff was friendly and accommodating. The food was what you would expect from a large resort. Plenty of options: some of it good, some of it not so good. The hotel has two large pools and plenty of activities for adults and kids. The views from the hotel (ocean and cliffs) are spectacular. Offsite activities on the island are very good. I would recommend taking at least one or two excursions. We did a boat tour, water park trip, and star gazing excursion, all of which were excellent. The stargazing tour, in particular, I would highly recommend. We rented a car for the trip, which I would not recommend. Shuttles and taxis are a better way to go. One minor downside is that this hotel is not beachside. The beach is walking distance, but the walk is down a very steep hill. The beach, however, is gorgeous and worth the walk. All in all, I would definitely recommend this resort to a family from the USA. The resort is akin to what you would find in Mexico, the Dominican Republic, Jamaica, Aruba, etc., but the surrounding area is much more accessible and fun to explore.

David, 7-night trip

10/10 Exceptional

Jul 16, 2025

Lovely complex.

Nice rooms, small enough but all you need. Had a nice one with direct access to the pool from the balcony. Cleaned daily with fresh towels. Lovely pools and entertainment was grand. Location was great. Parking on site was a few euro per day but no spaces when we checked in so I parked on the road nearby. No problem getting a space nearby for the rest of the stay. Activities on site were great (tennis, crazy golf, football pitch, volleyball, basketball) all included. The high ropes were not working at the time of the stay. Food in the restaurant was really nice and high quality but a couple of times the grilled chicken was not fully cooked. I think the chefs cooking in front of people queueing made them feel they needed to serve it too early. Snack bars were dotted around and good too. Drinks were good. Only down side was the cockroaches. A nightly round of searching under the beds. Usually would find at least one, worst evening was 3. Also quite a few around the bar area in the evenings. May be the location, but other hotels we stayed in on this trip didn't have the same issue (or maybe at least they had some level of containment as the only cockroaches found were already dead or dying). Not much around the area if you want to venture out without a car, apart from a lidl a couple of shops by the beach and the fantastic views of Los Gigantes down the road. Great place to explore the island from by car otherwise stay on site and enjoy the all inclusive.

5-night trip

10/10 Exceptional

May 26, 2024

Everything you need from an all inclusive hotel

The hotel was amazing. Great facilities for the family including swimming pools, spa, buffets, pool snack/bar. We booked all inclusive option which had great options and food and beverages (including beers and wines). Inside the hotel, there are souvenir shop, mini market, slot machine games & billiards, theater and outdoor facilities (climbing, tennis, basketball, football, golf & volley court Entertainment Activities every day to entertain kids and adults. Also two a la carte restaurants (grill & italian) which are open day by day and need reservation. You can also book boat trips or other external activities and have some personalized photo shoot in support desks inside the hotel. Some things which can be improved are the shampoo & hand soap (no conditioner) which are of low quality and room cleanliness (floor). Our trip was amazing and we will visit the hotel again for sure!

Antonios, 4-night trip

8/10 Very good

Aug 3, 2023

Hotel was in good location and some staffs are very friendly. Where most of them refer somebody else and no clear direction from the staffs- that can be improved. Food wise first few days was very exciting then felt the most of the items are same n everyday menu. Please consider to change the variety and open up more on vegetarians option. Apart from everything was very good. Finally forget to mention about the drinks which was very basic not the good quality wines/sprits available for All-inclusive. Must be improved to gain more Customers.

Murugaiyan, 7-night trip

6/10 Good

Sep 2, 2024

The hotel is very crowded, way too busy and nothing feels like it should for a 4 stars holiday. Everything feels very average, nothing is that bad to complain but also nothing great either. Entertainment facilities are ok and staff really do their best, but there is just a lack of organisation and way too many people everywhere to make anything fun. Food on all included restaurants/bars (we had all-inclusive) is average at best, with some ridiculous upselling on some very basic things for the “landi” guests. Everything just feels like a race, everyone saves beach lounges (even though the staff specifically says it is not allowed on checkin) or seats by the bar, and even saving desert on their plates that you see just going to waste afterwards. It is just a massive hotel with way too many people to be even close to a 2-3 stars

Claiton Junior, 8-night trip

8/10 Very good

Jan 3, 2025

Overall we had a great stay. The staff work very hard and it is super clean and friendly. The areas that need improvement are the friendliness and customer service of the reception staff and the entertainment for new year. Both were not good enough. Firstly the reception staff were not friendly and made you feel they were doing you a favour. The only one who was good was Rita. On arrival we had a problem as we booked 2 rooms as a family with children and at the time of booking and afterwards sent messages requesting they were next to each other. After spending money on two rooms for a week this was not a difficult request especially when booking 3 months ahead. It was not done and the reception staff were not friendly and did not apologise. They blamed the fact that we booked on Expedia. They did move us the next day, and it was fine. But it was an awful first impression of the hotel, for such a simple family request. The entertainment on New Year was poor. There was nothing fun for people to do or dance. People were bored. This would need to improve. Apart from these two items, we had a great stay. The food was good. The new year dinner was outstanding. We enjoyed the location and atmosphere in the hotel. It was spotlessly clean. The bar and restaurant staff were excellent. Overall it was a good choice.

Sarah, 7-night trip

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