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Beloved Playa Mujeres - Couples Only All Inclusive

5.0 star property
Adults-only beachfront property with spa, near Punta Sam Ferry Terminal

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Photo gallery for Beloved Playa Mujeres - Couples Only All Inclusive

Beach bar
Exterior
3 outdoor pools, sun loungers
55-inch LED TV with satellite channels, TV
View from room
Located on the shores of Playa Mujeres, Beloved Playa Mujeres - Couples Only All Inclusive offers a serene retreat with a marina, adjacent golf course, and beachfront dining. Indulge in rejuvenating spa treatments or relax by one of the three outdoor pools with sun loungers.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Airport transfer
  • Pool
  • Spa
  • Gym
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Marina
  • On the beach
  • 5 restaurants and 6 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Fitness center
  • Beach towels
  • Hot tub
  • Pool bar
  • Swim-up bar
  • 24-hour room service

Feel at home (6)

  • Private bathroom
  • Private hot tub
  • Separate bathtub and shower
  • Separate sitting area
  • Premium TV channels
  • Garden
$492 nightly
The total price is $492
Aug 21 - Aug 22
Total includes taxes and fees

Room options

View all photos for Junior Suite with Round Jacuzzi

1 bedroom, premium bedding, down comforters, pillowtop beds

Junior Suite with Round Jacuzzi

9.8 out of 10
Exceptional
(34 reviews)

Highlights

Furnished balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
  • 958 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Swim Up Suite

View from room

Swim Up Suite

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
  • 1098 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View

View from room

Junior Suite Ocean View

9.8 out of 10
Exceptional
(10 reviews)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
  • 957 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Penthouse Ste w/plunge pool

View from room

Ocean View Penthouse Ste w/plunge pool

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private plunge pool
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
  • 2874 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Terrace Suite w/ Plunge Pool

View from room

Ocean View Terrace Suite w/ Plunge Pool

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Terrace
Separate sitting area
Individually furnished
Private plunge pool
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
  • 1862 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Casita Suite w/ Private Pool

View from room

Casita Suite w/ Private Pool

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private pool
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
  • 1098 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Two Story Casita Suite w Plunge Pool

Terrace/patio

Two Story Casita Suite w Plunge Pool

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private plunge pool
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
  • 1205 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Suite With Plunge Pool

1 bedroom, premium bedding, down comforters, pillowtop beds

Terrace Suite With Plunge Pool

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Terrace
Separate sitting area
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
  • 1862 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Casita Suite w/ Private Pool

View from room

Beachfront Casita Suite w/ Private Pool

Highlights

Furnished balcony
Separate sitting area
Private pool
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
  • 1098 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Two Story Casita Suite w/ Plunge Pool

Terrace/patio

Beachfront Two Story Casita Suite w/ Plunge Pool

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
  • 1206 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Excellence Playa Mujeres - Adults Only All Inclusive

  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.2 out of 10, Wonderful, 1,239 reviews
$537 nightly
The price is $537
Aug 24 - Aug 25
Total includes taxes and fees
Excellence Playa Mujeres - Adults Only All Inclusive
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About the neighborhood

Map
Condominio Playa Mujeres, Playa Mujeres, Punta Sam, QROO, 77400

What's nearby

  • Punta Sam Ferry Terminal - 19 min walk - 1.6 km
  • Playa Mujeres Golf Club - 4 min drive - 3.2 km
  • Isla Mujeres Ferry Terminal - 45 min drive - 8.4 km
  • North Beach - 46 min drive - 8.7 km
  • Dolphin Discovery - 50 min drive - 11.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪The Deli - ‬19 min walk
  • ‪The Rooftop - ‬6 min drive
  • ‪Don Fernando Lobby Bar - ‬8 min drive
  • ‪Caprichos Villa del Palmar - ‬20 min walk
  • ‪El Suspiro - ‬9 min drive

About this property

Beloved Playa Mujeres - Couples Only All Inclusive

At Beloved Playa Mujeres - Couples Only All Inclusive, you'll have access to onsite parasailing and sailing. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, aromatherapy, and hydrotherapy. Le Bisou, one of 5 restaurants, offers ocean views and serves breakfast and dinner. Other highlights at this luxurious property include 6 bars/lounges, a marina, and a poolside bar. Fellow travelers love the pool and helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Fitness facilities
Soccer

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 109 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas
    • Caters to adults only

Property amenities

Food and drink

  • 5 restaurants
  • 6 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Parasailing
  • Sailing
  • Ecotours nearby
  • Golf lessons nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Pool loungers
  • Romance packages

Facilities

  • 10 buildings/towers
  • Built in 2009
  • ATM/banking
  • Garden
  • Terrace
  • Library
  • Fitness center
  • Adjacent to a golf course
  • 3 outdoor pools
  • Full-service spa
  • Marina
  • Hot tub
  • Massage/treatment rooms
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic drinking straws
  • Reusable tableware only

Accessibility

  • Elevator
  • Elevator door width (inches): 31
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Accessible airport shuttle

Room amenities

Be entertained

  • 55-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Private indoor hot tub
  • Furnished balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Composting
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

The Beloved Spa has 14 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Le Bisou - Overlooking the ocean and garden, this fine-dining restaurant serves breakfast and dinner.
Lupita Steakhouse - This beachfront steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.
La Isla Trattoria - Overlooking the ocean and garden, this theme restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
El Mar - This beachfront restaurant serves lunch and dinner. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 3904.21 per vehicle (roundtrip, maximum occupancy 2)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
No shows require payment in full, including taxes and service fee.

Also known as

Beloved Hotel
Beloved Hotel All Inclusive
Beloved Hotel Playa Mujeres
Beloved Hotel Playa Mujeres All Inclusive
Beloved Playa Mujeres
Playa Mujeres Beloved Hotel
Beloved Playa Mujeres Excellence Group All Inclusive
Beloved Excellence Group All Inclusive
Beloved Playa Mujeres Excellence Group
Beloved Excellence Group
Beloved Playa Mujeres Excellence All Inclusive AdultsOnly
Beloved Excellence All Inclusive AdultsOnly
Beloved Playa Mujeres Excellence AdultsOnly
Beloved Excellence AdultsOnly
Beloved Playa Mujeres by Excellence Group All Inclusive
The Beloved Hotel Playa Mujeres All Inclusive
Beloved Playa Mujeres by Excellence Group
Beloved Mujeres Excellence In
Beloved Playa Mujeres Couples Only All Inclusive
Beloved Playa Mujeres - Couples Only All Inclusive Punta Sam

Frequently asked questions

Does Beloved Playa Mujeres - Couples Only All Inclusive offer free cancellation for a full refund?

Yes, Beloved Playa Mujeres - Couples Only All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Beloved Playa Mujeres - Couples Only All Inclusive?

Yes, there are 3 outdoor pools.

Are pets allowed at Beloved Playa Mujeres - Couples Only All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Beloved Playa Mujeres - Couples Only All Inclusive?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Beloved Playa Mujeres - Couples Only All Inclusive?

Yes, an airport shuttle is available. The charge is MXN 3904.21 per vehicle roundtrip.

What are the check-in and check-out times at Beloved Playa Mujeres - Couples Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Beloved Playa Mujeres - Couples Only All Inclusive?

No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (15-min drive) and Dubai Palace Casino (16-min drive) are both nearby.

What is there to do at Beloved Playa Mujeres - Couples Only All Inclusive and nearby?

Have fun with onsite activities like parasailing and sailing. Additional recreation onsite includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 3 outdoor swimming pools. Beloved Playa Mujeres - Couples Only All Inclusive also has 6 bars and a Turkish bath, as well as private indoor hot tubs and a garden.

Are there restaurants at or near Beloved Playa Mujeres - Couples Only All Inclusive?

Yes, there are 5 onsite restaurants, featuring beachfront dining and garden views.

Does Beloved Playa Mujeres - Couples Only All Inclusive have rooms with private hot tubs?

Yes, each room has a private indoor hot tub and a jetted bathtub.

Does Beloved Playa Mujeres - Couples Only All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Beloved Playa Mujeres - Couples Only All Inclusive like?

Beloved Playa Mujeres - Couples Only All Inclusive is in Playa Mujeres, a short 6-minute walk from Mujeres Beach.

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Beloved Playa Mujeres - Couples Only All Inclusive Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Beach
Restaurant
Couples
Spa
Trip
Honeymoon
Ambience

What guests liked

  • The beach at this property is beautiful, quiet, and relaxing with excellent service from staff. (31 reviews)
  • Breakfast options were very good, with Lupitas, Le Bisou, and the breakfast buffet at Le Bisou being particularly praised. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Excelent Food , great staff
JOSE R, 5-night trip

10/10 Excellent

Great bed and food
Gary, 4-night trip

10/10 Excellent

Such a beautiful place and the staff were amazing.
Desiree, 3-night trip

10/10 Excellent

Excellent service, clean, and the spa is beautiful.
Joan, 4-night trip

10/10 Excellent

Came here with my girlfriend and had an incredible experience, the property is gorgeous, the staff is incredibly friendly and attentive, the food was phenomenal, can’t wait to come back!
Samuel, 3-night trip

10/10 Excellent

Beautiful hotel, wonderful staff and delicious food!!
Dariel, 4-night trip

10/10 Excellent

I loved this stay!! Super clean and amazing customer service!
Jackelin, 4-night trip

10/10 Excellent

This was the best resort ever. My husband and I were looking for a romantic, quiet setting and this was 10/10!
Jason, 5-night trip

10/10 Excellent

Was an amazing property. Food was great
Christian Michael, 4-night trip

10/10 Excellent

was a wonderful weekend getaway! food and drinks were delicious! all staff was friendly! will be back.
Gerardo, 3-night trip

10/10 Excellent

Bed was really comfortable. Nice bed sheets. Food was delicious and always accessible. Apart from 4 restaurants, cafe bar and taco stand , room service menu was pretty tasty and great options.
Orisel, 4-night trip

10/10 Excellent

I can write forever about this place. It's everything you dream of. Quiet, beautiful, delicious, friendly, just everything that comes to mind for a beautiful vacation with beautiful people, this is it.
Zade, 4-night trip

10/10 Excellent

Great as always
KeyShawn, 5-night trip

10/10 Excellent

Excellent food, relaxing environment, beautiful beach, fantastic service!
COLIN MICHAEL, 5-night trip

10/10 Excellent

Lovely staff, very quiet and peaceful.
Daisy, 4-night trip

10/10 Excellent

Beautiful area and the staff was lovely, the hospitality and the swift service for our needs was amazing meeting. The staff really had the property well maintained and the beach area was amazing!!!!
Bryan, 4-night trip

10/10 Excellent

The restaurants provided many wonderful options for high end dining. The beds were perfect and always clean. The staff was incredibly friendly and worked around the clock to ensure you had everything that you needed at all times. My wife and I will be visiting again.
Reed Everett, 8-night trip

10/10 Excellent

Amazing!
Tsz Lok, 4-night trip

10/10 Excellent

The staff was friendly and always ready to help. The spa was amazing!
Eryka, 4-night trip

10/10 Excellent

Beloved checked off every box as exceptional, but way above and beyond were the staff. You will not better customer service at any resort.
Willis, 3-night trip

10/10 Excellent

Not super far from the airport everybody was treated the same. The staff were very very friendly. They just need to do some updates cause it’s a little bit aged, but according to the staff that is up-and-coming so I’m looking forward to that.
Ryan, 3-night trip

10/10 Excellent

Love love this hotel
Andy, 3-night trip

8/10 Good

Very quiet & chill resort nice for a getaway. Steakhouse was closed on a Saturday? They alternate restaurants.
Charles, 1-night trip

10/10 Excellent

We chose to spend our anniversary and we were not wrong an incredible place the impeccable service the excellent cleaning high level of professionalism and customer service is beyond the normal excellent place to spend your holiday
Sinai, 11-night trip

8/10 Good

Beautiful resort. If you’re looking for a very quiet cozy resort this is your place!
Joanna, 2-night trip