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Novotel Krakow Centrum

4.0 star property
Family-friendly hotel with spa, near National Museum

Choose dates to view prices

Photo gallery for Novotel Krakow Centrum

Exterior
Breakfast, lunch, dinner served; international cuisine
Fitness facility
Suite, 1 Double Bed with Sofa bed, Terrace | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Suite, 1 Double Bed with Sofa bed, Terrace | Terrace/patio
Located near Wawel Castle, Novotel Krakow Centrum offers an upscale retreat with a marina and playground. Enjoy international cuisine at Novo Square or treat yourself to spa treatments like massages. The helpful staff and great location have left a lasting impression on previous guests.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Connecting rooms available
  • Spa
  • Gym
  • Pool

Main amenities (12)

  • Daily housekeeping
  • Marina
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • 24-hour room service
  • 24-hour business center

For families (6)

  • Children stay free
  • Playground on site
  • Rollaway/extra beds available (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
$117 nightly
The total price is $126
Aug 31 - Sep 1
Total includes taxes and fees

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Room, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Room, 1 Queen Bed

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 Double Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 534 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room, 2 Twin Beds

8.6 out of 10
Excellent
(23 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 269 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Room, 1 Queen Bed with Sofa bed

8.2 out of 10
Very good
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed with Sofa bed, Terrace

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 Double Bed with Sofa bed, Terrace

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed, Kitchenette

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Junior Suite, 1 Double Bed with Sofa bed, Kitchenette

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(25 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Mercure Krakow Fabryczna City

  • Pool
  • Airport transfer
  • Pet friendly
  • Parking available
9.4 out of 10, Exceptional, 167 reviews
$103 nightly
The price is $111
Aug 26 - Aug 27
Total includes taxes and fees
Mercure Krakow Fabryczna City
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About the neighborhood

Map
ul. Tadeusza Kosciuszki 5, Kraków, Lesser Poland, 30-105

What's nearby

  • Wawel Castle - 9 min walk - 0.8 km
  • ICE Krakow Congress Centre - 11 min walk - 0.9 km
  • Main Market Square - 12 min walk - 1.1 km
  • St. Mary's Basilica - 16 min walk - 1.4 km
  • Oskar Schindler Factory - 6 min drive - 3.2 km

Getting around

  • John Paul II - Balice Airport (KRK) - 19 min drive
  • Turowicza Station - 7 min drive
  • Kraków Plaszów Station - 12 min drive
  • Kraków Łobzów Station - 12 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Piekarnia Zaczyn - ‬2 min walk
  • ‪Klub30 - ‬1 min walk
  • ‪Karczma Smil'y - ‬1 min walk
  • ‪Opus Lounge Bar - ‬5 min walk
  • ‪Aquarius - ‬3 min walk

About this property

Novotel Krakow Centrum

Novotel Krakow Centrum features a marina and puts you within a 15-minute walk of Main Market Square and Wawel Castle. Guests can visit the spa to indulge in hot stone massages, facials, or body scrubs, and international cuisine is served at Novo Square, which is open for breakfast, lunch, and dinner. Other features of this eco-certified hotel include an indoor pool, a bar/lounge, and a fitness center. Fellow travelers say great things about the helpful staff and location.

Languages

English, French, German, Italian, Polish

At a glance

DONE

Hotel size

    • 198 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered onsite self parking (PLN 80 per day)
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekend mornings 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Playground
  • Children's menu

What to do

  • Scooter/moped rentals
  • Kayaking
  • Canoe
  • Pool table

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (1572 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1992
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Marina
  • Sauna
  • Steam room
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna. The spa is open daily.

Dining

Novo Square - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PLN 80 per person
  • Airport shuttle service is offered for an extra charge of PLN 140 per vehicle (one-way, maximum occupancy 2)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of PLN 60 per accommodation, per night

Parking

  • Covered self parking costs PLN 80 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Centrum Krakow
Krakow Centrum
Krakow Novotel
Krakow Novotel Centrum
Novotel Krakow Centrum Hotel
Novotel Centrum Hotel Krakow
Novotel Centrum Krakow
Novotel Krakow
Novotel Krakow Centrum
Accor Krakow Centrum
Novotel Krakow Centrum Hotel Krakow
Novotel Krakow Centrum Hotel
Novotel Krakow Centrum Kraków
Novotel Krakow Centrum Hotel Kraków

Frequently asked questions

Does Novotel Krakow Centrum offer free cancellation for a full refund?

Yes, Novotel Krakow Centrum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Krakow Centrum?

Yes, there's an indoor pool.

Are pets allowed at Novotel Krakow Centrum?

Yes, pets are welcome. There's a charge of PLN 60 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Novotel Krakow Centrum?

Yes. Self parking costs PLN 80 per day.

Is airport shuttle service offered by Novotel Krakow Centrum?

Yes, an airport shuttle is available. The charge is PLN 140 per vehicle one-way.

What are the check-in and check-out times at Novotel Krakow Centrum?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Novotel Krakow Centrum and nearby?

Have fun during the warmer months with activities such as kayaking. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Novotel Krakow Centrum also has a sauna and a steam room, as well as an arcade.

Are there restaurants at or near Novotel Krakow Centrum?

Yes, Novo Square offers international cuisine.

What's the area around Novotel Krakow Centrum like?

Novotel Krakow Centrum is located by the river in Zwierzyniec, a short 14-minute walk from Main Market Square and 12 minutes' walk from Wawel Castle. Travelers give top marks for the hotel's prime location.

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Novotel Krakow Centrum Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Old town
Location
River
Children
Walking
Family friendly
Pool

What guests liked

  • Breakfast was impressive with a good selection of hot and cold food and a massive variety of options. (11 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Lovely hotel. Would stay again. Pool is lovely and an extra bonus in Krakow.
Samantha, 4-night trip

10/10 Excellent

Nice location and everyone was helpful and kind.
Lucas, 7-night trip

10/10 Excellent

Kind and helpful staff
KRZYSZTOF, 2-night trip

10/10 Excellent

Excellent hotel! Great location, close to some delicious bakeries, short walk to castle and downtown area. Super clean, great pool. Rooms are tight but super clean and comfortable
Zach, 4-night trip

10/10 Excellent

niCe place
Patryk, 1-night trip

10/10 Excellent

Highly recommended. Very convenient and centrally located.
Celina, 3-night trip

10/10 Excellent

Great location and comfortable rooms
Rachel, 3-night trip

10/10 Excellent

Hotel was very very clean quiet area lovely view of castle
Colin Stein, 3-night trip

10/10 Excellent

Lovely place to stay. Loved it
Oghenovo, 2-night trip

6/10 Okay

The property was very nice and clean. The staff was hit or miss. The biggest issue is the waterpark. When I made the reservation it appeared that it was included, but when I got to the hotel they charged extra.
Ryan, 3-night trip

8/10 Good

Lovely hotel
Donald, 4-night trip

10/10 Excellent

Loved it
Allan, 3-night trip

10/10 Excellent

Great stay, lovely sevice, friendly staff and amazing food. Highly recommend.
Patrycja, 3-night trip

10/10 Excellent

Good hotel

Everything was good. But the room was too hot compared to the thermostat, which seems med to turn itself up to 20 degrees the whole time.
Matthew, 2-night trip

8/10 Good

The
Jennyflor, 3-night trip

10/10 Excellent

great hotel, amazing breakfast
Reynaldo, 3-night trip

10/10 Excellent

KRAKOW

Staff were very friendly and very helpful. Beds were so comfy and the breakfast was amazing with so much choice. The alcohol free mulled wine in the reception area was an added bonus.
Susan, 4-night trip

10/10 Excellent

Excellent location within walking distance of the castle and old town centre, great facilities and on site parking, a great hotel
Sebastian, 1-night trip

6/10 Okay

Hotel has just average but there is one glaring issue, the smell. There is an overall scent the hotel uses that smells of musk and it’s everywhere. Fortunately it doesn’t permeate into the rooms but as soon as you walk in the door it hits you. The hotel is centrally located with easy access to the tram and the breakfast was above average. But the overall condition is just average.
3-night trip

10/10 Excellent

People working in the hotel were extremely friendly and hospitable. Highly recommended it.
Min, 5-night trip

8/10 Good

We had a good time.
2-night trip

10/10 Excellent

Nice hotel in a nice city.
Victor, 3-night trip

10/10 Excellent

Perfect stay

Great location easy to walk to the centre
Timothy, 2-night trip

4/10 Poor

AC not working

No Air condition and it was very hot in the room. I asked for nice views and there were horrible views. Basic room, but very clean.
1-night trip

6/10 Okay

Small rooms, but a decent hotel and clean. Only problem was, which was a huge problem when it’s a warm 90° day and evening was that the air conditioning was broken both days/nights making it very hard for me my wife and my young children to sleep. Staff tried resetting the unit at midnight then brooght me a fan because it was unmanageable in the room. I opened the window for 10 minutes to see if it would help and then next thing I see if 30 nats and bugs flying above the lamp because there are no screens. I popped the door open and placed the fan in the hallway at 2am to try and get some of the slightly cooler air from the hallway into the bedroom. I asked for a new room the second night to which they agreed but by the time we can back from our tour to Zakopane it was late and the room stayed the same for the second night. When we got back to the room after breakfast on the last day before checkout they finally had a mechanic in my room in the ceiling trying to fix the compressor. Good for the next people but unfortunately too late for us. Not trying to bad mouth the hotel the staff tried but it was definitely a rough and hot 2 night stay.
Michal, 2-night trip