Bournemouth West Cliff Hotel & Spa, a tranquil retreat in the heart of Bournemouth City Centre. With 2 indoor pools and a rejuvenating spa, indulge in treatments like body wraps and facials or simply unwind on sun loungers. The hotel's charming garden and bar offer additional spaces to relax.
Bournemouth International Centre - 12 min walk - 1.1 km
Oceanarium - 12 min walk - 1.1 km
Bournemouth Pavillion Theatre - 15 min walk - 1.3 km
Bournemouth Pier - 15 min walk - 1.3 km
Getting around
Bournemouth (BOH-Bournemouth Intl.) - 13 min drive
Southampton (SOU) - 41 min drive
Bournemouth Station - 4 min drive
Branksome Station - 7 min drive
Parkstone Station - 13 min drive
Restaurants
the palm - 5 min walk
All Hail Ale - 6 min walk
Brewhouse & Kitchen - 6 min walk
DYMK - 6 min walk
Zim Braai - 5 min walk
About this property
Bournemouth West Cliff Hotel & Spa
When you stay at Bournemouth West Cliff Hotel & Spa, you'll be within a 15-minute walk of Bournemouth International Centre and Bournemouth Beach. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps, or hydrotherapy. Other highlights at this luxurious hotel include 2 indoor pools, a bar/lounge, and a fitness center. Fellow travelers say good things about the helpful staff and location.
Languages
English, Hungarian, Lithuanian, Russian, Spanish
At a glance
DONE
Hotel size
83 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a hot tub.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately GBP 15 for adults and GBP 10 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge of GBP 20.00 (subject to availability)
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from December 24 to December 26:
Dining venue(s)
Fitness facilities
Sauna
Spa
Hot tub
Swimming pool
The following facilities are closed on New Year's Eve and New Year's Day:
Dining venue(s)
Fitness facilities
Full-service spa
Sauna
Hot tub
Swimming pool
Parking
Uncovered self parking costs GBP 10 per night
Pool, spa, & gym (if applicable)
The spa is accessible for GBP 15 per person, per night
Guests under 18 years old are not allowed in the spa
Policies
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard, Barclaycard
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
National rating
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Also known as
Bournemouth Hallmark
Bournemouth Hallmark Hotel
Bournemouth Hotel Hallmark
Hallmark Bournemouth
Hallmark Bournemouth Hotel
Hallmark Hotel Bournemouth
Hotel Hallmark Bournemouth
Bournemouth West Cliff
Hallmark Hotel Cliff
Hallmark Bournemouth West Cliff
Hallmark Cliff
Hallmark Hotel Spa Bournemouth
Hallmark Hotel Bournemouth West Cliff
Bournemouth West Cliff & Spa
Bournemouth West Cliff Hotel
Bournemouth West Cliff Hotel Spa
Bournemouth West Cliff Hotel & Spa Hotel
Bournemouth West Cliff Hotel & Spa Bournemouth
Bournemouth West Cliff Hotel & Spa Hotel Bournemouth
Frequently asked questions
Does Bournemouth West Cliff Hotel & Spa offer free cancellation for a full refund?
Yes, Bournemouth West Cliff Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Bournemouth West Cliff Hotel & Spa?
Yes, there are 2 indoor pools.
Are pets allowed at Bournemouth West Cliff Hotel & Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Bournemouth West Cliff Hotel & Spa?
Yes. Self parking costs GBP 10 per night.
What are the check-in and check-out times at Bournemouth West Cliff Hotel & Spa?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 20.00 (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Bournemouth West Cliff Hotel & Spa?
No, this hotel doesn't have a casino, but Genting Casino Bournemouth (15-min walk) is nearby.
What is there to do at Bournemouth West Cliff Hotel & Spa and nearby?
Have fun with activities like cycling, hiking, and kayaking, and practice your swing at the nearby golf course. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 2 indoor swimming pools. Bournemouth West Cliff Hotel & Spa also has a sauna and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Bournemouth West Cliff Hotel & Spa?
Yes, there's an onsite restaurant.
What's the area around Bournemouth West Cliff Hotel & Spa like?
Bournemouth West Cliff Hotel & Spa is a short 13-minute walk from Bournemouth International Centre and 13 minutes' walk from Bournemouth Beach. The local area is walkable and popular for its beaches.
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Bournemouth West Cliff Hotel & Spa Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.0/10
Staff & service
8.4/10
Amenities
7.2/10
Property conditions & facilities
7.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Spa
Breakfast
Parking
Beach
Food
Bathroom
Location
Bed
Reviews
10/10 Excellent
Aug 17, 2025
Brill hotel will definitely be back.
Nisha
Nisha, 1-night trip
10/10 Excellent
Jul 23, 2025
The staff are very helpful breakfast very good would stay again
Rosemary
Rosemary, 3-night trip
10/10 Excellent
Aug 18, 2025
pleasant walk down to the local beach
Great facilities and bar - a pool table or darts would make it perfect
Tuvia
Tuvia, 2-night trip
8/10 Good
Aug 19, 2025
Staff was nice and helpful.
I was very welcome and i was a bit early, as soon as my room was ready a nice women at the reception was calling to inform me that my room was ready. We had dinner at the hotel and staff and manager was very kind.
Food was delicious compliment to the chef.
We had a lovely weekend.
Vinoda
Vinoda, 1-night trip
8/10 Good
Jul 27, 2025
Good location with clean facilities, needed a bar in the room. Good indoor swimming pool, very warm. Nice spa facilities but steam room needs more steam.
Deanne
Deanne, 4-night trip
2/10 Terrible
Aug 14, 2025
Price does not reflect quality at all. Better off going to travelodge
Ahsan
Ahsan, 1-night trip
2/10 Terrible
Aug 10, 2025
Thank you
Sherri
Sherri, 1-night trip
6/10 Okay
Aug 15, 2025
The facilities and common areas make up for the drab but functional room we had (family room, double bed and 2 roll out beds). The lovely warm indoor pool and gym were the highlight of the stay with the restaurant/ bar a close second. Staff were helpful and friendly, but not in a 'we're a premium hotel' kind of way.
Whilst nothing was exceptional, the pool and the 10mins walk to the beach or town centre made it a good choice and I'd have no problem choosing it again.
Mel
Mel, 4-night trip
10/10 Excellent
May 19, 2025
Lovely place great facilities
Sophie
Sophie, 1-night trip
10/10 Excellent
Aug 5, 2025
Jain
Josephine
Josephine, 2-night trip
8/10 Good
May 1, 2025
It’s was a lovely stay
Deborah
Deborah, 1-night trip
10/10 Excellent
May 26, 2025
Friendly staff and easy access to Bournemouth and bus stop round the corner. Swimming pool lovely clean and warm!
karen
karen, 2-night trip
8/10 Good
May 11, 2025
I've always found this hotel good value, with a nice indoor pool and good restaurant. Staff are friendly and accommodating
Barry
Barry, 3-night trip
4/10 Poor
Aug 5, 2025
Dated property, in need of renovation, rooms not cleaned to my 4/5* standard, bad smell, marks on carpet, dusty surfaces, doors don’t close properly, tiny mirror in the bathroom. Too expensive for what it is. Only plus side was access to the pool.
Mumtaz
Mumtaz, 2-night trip
10/10 Excellent
May 22, 2025
Superb Hotel
Amazing stay at west cliff hotel. Comfortable clean. Friendly helpful staff. Delicious food.
Lesley
Lesley, 7-night trip
10/10 Excellent
May 14, 2025
Hotel was lovely .staff were excellent Bournemouth was not so good though
Philip
Philip, 3-night trip
10/10 Excellent
Mar 24, 2025
Excellent hotel very clean nice staff would stay again
Carl
Carl, 2-night trip
10/10 Excellent
Mar 7, 2025
Nice hotel, Great for families
Mandeep
Mandeep, 1-night trip
8/10 Good
Aug 1, 2025
We booked a family room, however there was only 1 very small window and hardly any ventilationnor natural light.
We asked if we could change rooms to a room with more natural light. The reception staff were very helpful. We moved rooms and we had big bay window with loads of natural light. For an extra fee of £20 per night.
The pool was amazing. It wasn't too busy and it was a lovely temperature and was very clean and maintained. The food was good and breakfast was great. Over all it was a really enjoyable stay.
The hotel is in a great location. I would definitely recommend staying at West cliff Hotel. The rooms at the front of the hotel seem to be the best to choose from.
The vibe was good and the spa looked busy although we didn't venture there.
I am definitely coming back!!!!
Kate
Kate, 2-night trip
10/10 Excellent
Jun 9, 2025
Lovely comfortable bed and room. Very friendly staff, nothing was too much trouble. The indoor pool was very welcome.
A good variety at breakfast, however only scrambled eggs were offered. Would like an option for eggs of your choice to be cooked to order.
Plenty of parking on site.
Sally
Sally, 2-night trip
10/10 Excellent
Mar 18, 2025
The hotel had recently been renovated and the room decor and bathroom was great.
Nicki
Nicki, 2-night trip
8/10 Good
Feb 23, 2025
Really good and friendly staff.clise the the beach and restaurants. Would recommend it especially for families
Baljit
Baljit, 1-night trip
6/10 Okay
Aug 11, 2025
I book this hotel purely down to the pool. Arrived with my 12 year old son to find the pool closed at 7:30pm. Woke up the next morning to find we couldn’t use it again due to a Swimming class!! My son was so disappointed. Staff weren’t great. The Deputy manager was “sorry” but that was it. Had to ask him to compensate by giving us a free breakfast which he did, but it wasn’t offered. On top of that, because we were checking in late, we tried calling for over an hour and 30 minutes. Not one person answered!! Not great.
Simon
Simon, 1-night trip
10/10 Excellent
Jun 9, 2025
Impressed. Room seemed newly updated and was clean and comfortable. Swimming pool was warm and the kids enjoyed it. Breakfast was good though the bacon could have been better cooked, it was a little underdone. Short walk to the beach. Note I parked on the street and now have a car covered in bird droppings so avoid the trees! Will definitely look to book again when we can.
Jonathan
Jonathan, 1-night trip
10/10 Excellent
Apr 30, 2025
Such a peaceful stay and would return again
What an amazing time. The deluxe room was newly upgraded so all nice and new. Very comfy bed, spacious room and nice big shower. Spa facilities very affordable and we used it every day. Nice short walk to the beach and tow centre so no need to drive anywhere. Parking in the street was free.