Near Polynesian Spa and Eat Street, JetPark Hotel Rotorua offers a tranquil retreat with an international cuisine café, Te Puru. Unwind in the spa tub or relax by the outdoor pool surrounded by lush gardens. With in-room WiFi, dry cleaning/laundry services and helpful staff your stay is sure to be a relaxing escape.
237 Fenton Street, Corner Victoria Street, Rotorua, 3010
What's nearby
Tamaki Maori Village - 8 min walk - 0.7 km
Polynesian Spa - 11 min walk - 1.0 km
Eat Street - 13 min walk - 1.1 km
Redwoods Whakarewarewa Forest - 4 min drive - 2.6 km
Skyline Rotorua - 7 min drive - 5.4 km
Getting around
Rotorua (ROT-Rotorua Regional) - 11 min drive
Restaurants
McDonald's - 4 min walk
Scope Cafe Rotorua - 7 min walk
Capers Epicurean - 8 min walk
Hell Pizza - 6 min walk
Yaki Yaki - 7 min walk
About this property
JetPark Hotel Rotorua
JetPark Hotel Rotorua puts you within a 10-minute drive of Polynesian Spa and Skyline Rotorua. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Te Puru, which serves international cuisine and is open for breakfast, lunch, and dinner. This eco-certified hotel also features a bar/lounge, a hot tub, and a garden. Fellow travelers love the helpful staff.
Languages
Afrikaans, English, Filipino, Hindi
At a glance
DONE
Hotel size
63 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Express check-out available
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
The property charges 2 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking limited
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 6:30 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Traveling with children
Children stay free (see details)
Playground
Children's menu
Children's games
Toys
Pool gate
Fence around the pool
What to do
Free use of nearby fitness center
Bicycle rentals nearby
Ecotours nearby
Hiking/biking trails nearby
Horse riding nearby
Rafting nearby
Scooter/moped rentals nearby
Skydiving nearby
Ziplining nearby
Hot springs nearby
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Pool loungers
Facilities
2 buildings/towers
Built in 2002
Safe-deposit box at front desk
Garden
Picnic area
Library
An outdoor pool
Hot tub
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 35
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
Lever door handles
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
40-inch LED TV
Satellite TV channels
Home comfort
Air conditioning
Espresso maker
Electric kettle
Iron/ironing board
Sleep well
Pillow menu
Premium bedding
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Special features
Dining
Te Puru - This café specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Awards and affiliations
Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately NZD 20 for adults and NZD 10 for children
Late check-out can be arranged for an extra charge of NZD 30 (subject to availability)
Credit card charges are subject to an extra charge of 2 percent
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10:00 PM
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay, Eurocard
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
National rating
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
Also known as
Quality Fenton
Quality Fenton Rotorua
Quality Inn Fenton
Quality Inn Fenton Rotorua
Quality Inn On Fenton Hotel Rotorua
Rotorua Ventura Hotel
Ventura Hotel Rotorua
Jet Park Hotel Rotorua
Jet Park Rotorua
Jet Park Hotel Rotorua
JetPark Hotel Rotorua Hotel
JetPark Hotel Rotorua Rotorua
JetPark Hotel Rotorua Hotel Rotorua
Frequently asked questions
Does JetPark Hotel Rotorua offer free cancellation for a full refund?
Yes, JetPark Hotel Rotorua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at JetPark Hotel Rotorua?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at JetPark Hotel Rotorua?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at JetPark Hotel Rotorua?
Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at JetPark Hotel Rotorua?
Check-in start time: 2 PM; Check-in end time: anytime. Check-out time is 10 AM. Late check-out is available for a charge of NZD 30 (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at JetPark Hotel Rotorua and nearby?
Have fun with nearby activities like cycling, boat tours, and hiking. Additional recreation nearby includes hot springs and ecotours. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. JetPark Hotel Rotorua also has a picnic area and a garden.
Are there restaurants at or near JetPark Hotel Rotorua?
Yes, Te Puru offers international cuisine.
What's the area around JetPark Hotel Rotorua like?
JetPark Hotel Rotorua is in Victoria, a short 10-minute walk from Polynesian Spa and 4 minutes' walk from Rotorua Central Mall.
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JetPark Hotel Rotorua Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Location
Bed
Children
Towns
Restaurant
Laundry facilities
Trip
What guests liked
Breakfast was a highlight with a wide selection of hot and cold dishes, all fresh and delicious. (16 reviews)
Parking was convenient, easy to access, and free, with some guests also mentioning nearby parks and shopping areas. (9 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
Jul 27, 2025
Clean, modern, good continental breakfast.
Catrina
Catrina, 2-night trip
10/10 Excellent
Aug 14, 2025
Spacious room with really comfortable bed and spacious bathroom. We were upgraded to a family suite which had more than enough a family of 4.
Breakfast was included and really nice.
Katie
Katie, 2-night trip
8/10 Good
Aug 6, 2025
Friendly staff
Grant
Grant, 1-night trip
10/10 Excellent
Jul 24, 2025
Easy to get around from here. Great breakfast and nice staff
Rachna
Rachna, 1-night trip
10/10 Excellent
Jul 21, 2025
Great value.
Nancy
Nancy, 1-night trip
8/10 Good
Jul 6, 2025
Central, clean, warm, good parking, nice spa.
Kids loved having their own tv.
Leanne
Leanne, 2-night trip
10/10 Excellent
Jul 13, 2025
Very welcoming, lovely knowledge staff, large room, clean and tidy, big shower. Easy to find, close to shopping mall and to central to everything.
Olive
Olive, 2-night trip
10/10 Excellent
Jun 23, 2025
Nice and clean, good size rooms, friendly and helpful staff. Rooms nice and quiet.
Marina
Marina, 2-night trip
10/10 Excellent
Jul 4, 2025
Great location. Very clean. Very friendly staff.
Daniel
Daniel, 3-night trip
10/10 Excellent
Jun 2, 2025
Clean room, has all you need for short stay, pool and spa, friendly staff.
Ashley
Ashley, 1-night trip
8/10 Good
Jul 10, 2025
Staff lovely, easy check on. Bed comfortable 😌
Graham
Graham, 1-night trip
8/10 Good
Jul 31, 2025
Perfectly fine for our requirements.
Michael
Michael, 2-night trip
10/10 Excellent
Apr 19, 2025
Excellent hotel for a family
Anton
Anton, 2-night trip
10/10 Excellent
Aug 2, 2025
Parking is a little narrow
Kayoko
Kayoko, 1-night trip
8/10 Good
Aug 15, 2025
Well located, but the internet is slow/non-responsive and under the bed was quite dirty.
Jaiden
Jaiden, 2-night trip
10/10 Excellent
May 11, 2025
Beds were super comfy
Joanne
Joanne, 1-night trip
10/10 Excellent
Mar 30, 2025
Enjoyed out stay
Errin
Errin, 1-night trip
10/10 Excellent
Jul 20, 2025
very good
FRANCK
FRANCK, 2-night trip
10/10 Excellent
Jul 12, 2025
The reception staff were exceptional, warm, welcoming and gave great recommendations for the local are. The rooms are fantastic. Lovely shampoo etc, the only downside was there was only 1 washing machine and dryer. Given this was Rotorua, I’d expect more machines as everyone wants to get the sulphur out of their clothes. Great hotel, good parking, very pleased.
Trish
Trish, 2-night trip
10/10 Excellent
Apr 27, 2025
Location handy to town centre
Room clean & comfy bed
Son
Son, 2-night trip
8/10 Good
May 14, 2025
Good place
Whitney
Whitney, 2-night trip
8/10 Good
Aug 16, 2025
Although the place was great, the decor is dated and dark. Needed to leave light on until I turned the tv on. My bank account was charged once by Expedia and then by the hotel. Thank goodness the hotel saw the mistake and reimbursed my money. This probably needs to be sorted.
Erina
Erina, 1-night trip
10/10 Excellent
Mar 21, 2025
We had a great stay here! Room was clean and staff were helpful. Would stay here again.
Riley
Riley, 1-night trip
8/10 Good
Apr 18, 2025
Clean convenient relaxing atmosphere
Paula
Paula, 2-night trip
8/10 Good
May 18, 2025
I stayed there for 1 night, had a spacious and modern ground floor unit. It was clean tidy and warm.