Near Laval University, Hotel Universel offers a unique blend of relaxation and entertainment. Unwind in the sauna or steam room, enjoy Italian cuisine at Boston Pizza Restaurant, or dance the night away at the nightclub. With free in-room WiFi, a garden to stroll through and helpful staff nearby.
Quebec City Jean Lesage Intl. Airport (YQB) - 15 min drive
Quebec Sainte-Foy Station - 16 min drive
Quebec, QC (XFY-Sainte-Foy Train Station) - 16 min drive
Quebec Palace Station - 17 min drive
Restaurants
Sushi X Pyramide - 4 min walk
Starbucks - 5 min walk
Café La Maison Smith Ste-Foy - 5 min walk
SHAKER Cuisine & Mixologie Ste-Foy - 5 min walk
Thaïzone - 4 min walk
About this property
Hotel Universel
Hotel Universel features a nightclub and puts you just steps from Laval University. Guests can visit the health club for a workout or grab a bite to eat at Boston Pizza Restaurant, which serves Italian cuisine. An indoor pool, a bar/lounge, and a sauna are other highlights. Fellow travelers love the helpful staff and location.
At a glance
DONE
Hotel size
182 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking on site
Onsite parking includes off-street options
DONE
Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) on weekend mornings 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
Grocery/convenience store
Working away
Business center
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Fireplace in lobby
Television in common areas
Health club
An indoor pool
Nightclub
Sauna
Steam room
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
Plasma television
Cable TV channels
Home comfort
Air conditioning and heating
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free long-distance and local calls
Food and drink
Refrigerator
More
Daily housekeeping
Special features
Dining
Boston Pizza Restaurant - This restaurant specializes in Italian cuisine.
Fees & policies
Refundable deposits
Deposit: CAD 100 per accommodation, per stay
Optional extras
English breakfast is offered for an extra charge of approximately CAD 25 to 30 for adults, and CAD 25 to 30 for children
Parking
RV/bus/truck parking is available for an extra charge
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Eurocard
Property Registration Number 006160, 2025-12-31
Also known as
Hotel Universel
Hotel Universel Quebec
Universel Hotel
Universel Quebec
Auberge Universel Hotel
Hotel Universel Quebec Quebec City
Hotel Universel Hotel
Hotel Universel Québec City
Hotel Universel Hotel Québec City
Frequently asked questions
Does Hotel Universel offer free cancellation for a full refund?
Yes, Hotel Universel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Universel?
Yes, there's an indoor pool.
Are pets allowed at Hotel Universel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Universel?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Hotel Universel?
Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Hotel Universel and nearby?
Hotel Universel has a nightclub, an indoor pool, and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Hotel Universel?
Yes, Boston Pizza Restaurant offers Italian cuisine.
What's the area around Hotel Universel like?
Hotel Universel is a short 1-minute walk from Laval University and 11 minutes' walk from PEPS. Travelers love the hotel's prime location.
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Hotel Universel Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
8.0/10
Staff & service
7.4/10
Amenities
6.8/10
Property conditions & facilities
7.2/10
Eco-friendliness
Popular mentions
Room
Service staff
Bed
Bathroom
Children
Location
Public sauna
Toilet
Parking
Lobby
Reviews
10/10 Exceptional
Sep 26, 2025
my family loved our stay here - the pool area and on site restaurant option were clutch!
Robert
Robert, 1-night trip
10/10 Exceptional
Sep 30, 2025
Everything was perfect
Mathieu
Mathieu, 1-night trip
8/10 Very good
Aug 29, 2025
A good stay option in Quebec City
Our stay was pleasant and the hotel met our needs for the trip. The room was comfortable, the staff was courteous, and the location seems to be good to get around the city. Overall, it was a good option for a stopover for us as part of the longer road trip. Another plus is Boston Pizza which you can access from inside the hotel.
Sachin
Sachin, 1-night trip
10/10 Exceptional
Aug 14, 2025
Comfortable Beds!!
Super comfortable bed, especially the pillows!!!! Loved the sauna/pool area - a definite great amenity!!!
Camillea
Camillea, 1-night trip
6/10 Good
Sep 17, 2025
Place was nice staff were really nice. But just the rooms weren’t really clean and no air circulation in the rooms.
Dioklea
Dioklea, 3-night trip
8/10 Very good
Sep 19, 2025
Good experience. Room was big with a separate dinning area with a kitchenette and living space.
Nadia
Nadia, 2-night trip
6/10 Good
Jul 5, 2025
Beds were comfortable, lots of places to get food near by, old Quebec City very close, about a 10 min drive.
Keith
Keith, 1-night trip
10/10 Exceptional
Jun 25, 2025
clean, great welcome, pool and poolside incredible decor
Simon
Simon, 1-night trip
10/10 Exceptional
Jul 10, 2025
It was a very clean comfortable room. Quiet felt safe and loved the pool and the restaurant
Laurie
Laurie, 3-night trip
8/10 Very good
Sep 18, 2025
Don't speak French...Don't worry..very welcoming
Was very anxious not speaking french..however all the staff at the hotel were very kind and worked with me. Pool and hot tub were very clean. Pool area was good. Our room was large with a little dining area and sitting area along with the 2 queen size beds.
Patricia
Patricia, 4-night trip
10/10 Exceptional
Jul 8, 2025
Great place, lots of places to eat that are close and just across from ULaval.
Christopher
Christopher, 1-night trip
10/10 Exceptional
Sep 1, 2025
Amazing.
Angela
Angela, 1-night trip
10/10 Exceptional
Jul 6, 2025
Great amenities. My kids loved the pool and the birds.
Betsy
Betsy, 1-night trip
10/10 Exceptional
Sep 26, 2025
Great comfortable close to everything. Only issue. Carpets in halls should be updated The rest is great
Catherine
Catherine, 2-night trip
8/10 Very good
Jul 31, 2025
Good value stay
Location is good , with a shopping centre and food courts within a few minutes walk. Room is clean. The swimming pools and area looks entertaining. The toilet is small, though.
Alice
Alice, 1-night trip
6/10 Good
Sep 21, 2025
Hotel was fairly comfortable, but a little outdated and needed upkeep in some areas. Very small fridge and no microwave, although there was two for use by the front desk. One bed was very hard, the other was fairly soft. Great pool area though.
Mark
Mark, 3-night trip
8/10 Very good
Sep 27, 2025
.
Marie-Ange
Marie-Ange, 4-night trip
6/10 Good
Aug 19, 2025
Boston Pizza is attatched.. room was small but clean. Beds werent bad..pillows were comfortable but mattress was pretty firm. And bed is a bit low to the ground. Pool area is beautiful...gets busy pretty quickly!
Easy check in/check out. Man at the desk was very nice !
Amanda
Amanda, 1-night trip
6/10 Good
Jul 30, 2025
I've never seen such comfortable
clémentine
clémentine, 2-night trip
10/10 Exceptional
Jul 5, 2025
Close to a shopping plaza, many dining options, bus No. 807 directly to old city area, no need to drive to the tourist attractions. The swimming pool is cute. Boston pizza is on the site.
Ye
Ye, 3-night trip
8/10 Very good
Jul 17, 2025
Kids loved the pool, and really enjoyed that Boston Pizza was directly attached.
Bathroom was very small, and noise travelled very easily from the halls.
Verified traveler
1-night trip
6/10 Good
Aug 3, 2025
We only stayed one night but it was good. The room was big, it had a kitchen table with fridge and microwave. A couch and a bed. It is dated but fine. The pool was busy and looked fun.
Elizabeth
Elizabeth, 1-night trip
6/10 Good
Jun 26, 2025
Comfortable and clean.
Darlene
Darlene, 2-night trip
10/10 Exceptional
Jun 28, 2025
Nice priperty clean
Derby
Derby, 1-night trip
8/10 Very good
Jul 10, 2025
The hotel was clean, beds were a little uncomfortable and pillows were flat!
Pool area needs some work but it’s nice… it was very busy though so we couldn’t enjoy it…
Easy access to get around to where we wanted to go! Great little ice cream place right behind the hotel too!