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Quality Inn & Suites

2.5 star property
Enjoy your morning coffee in the lobby before heading out to explore Hillbilly Golf or take advantage of free self parking for convenience.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn & Suites

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets) | Premium bedding, desk, iron/ironing board, rollaway beds
Suite, 1 King Bed, Non Smoking, Fireplace (No Pets) | Premium bedding, desk, iron/ironing board, rollaway beds
Lobby
Exterior
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Connecting rooms available
  • Laundry facilities
  • Pool
  • Free parking
Main amenities
  • Daily housekeeping
  • Seasonal outdoor pool
  • 24-hour business center
  • Business center
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Vending machine
  • Water dispenser
  • Self-serve laundry
Feel at home
  • Children stay free
  • Rollaway/extra beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The price is $59
includes taxes & fees
$52 per night
Feb 2 - Feb 3

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking (No Pets)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking (No Pets)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Premium bedding
Private bathroom
Hair dryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets) | Premium bedding, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Refrigerator
TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets) | Premium bedding, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Refrigerator
TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Premium bedding
Private bathroom
Hair dryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace (Pet Friendly)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Fireplace (Pet Friendly)

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Refrigerator
TV
Premium bedding
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace (No Pets)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Fireplace (No Pets)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Refrigerator
TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Premium bedding
Private bathroom
Hair dryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Premium bedding
Private bathroom
Hair dryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
401 Hemlock Street, Gatlinburg, TN, 37738

What's nearby

  • Anakeesta - 12 min walk
  • Ripley's Aquarium of the Smokies - 13 min walk
  • SkyPark - 19 min walk
  • Gatlinburg Convention Center - 3 min drive
  • Wild Bear Falls Indoor Water Park - 4 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 67 min drive

Restaurants

  • ‪Cliff Top Grill & Bar - ‬13 min walk
  • ‪Tennessee Cider Company - ‬14 min walk
  • ‪Subway - ‬13 min walk
  • ‪Ole Red - ‬10 min walk
  • ‪Pancake Pantry - ‬15 min walk

About this property

Quality Inn & Suites

When you stay at Quality Inn & Suites, you'll be within a 15-minute walk of Ripley's Aquarium of the Smokies and Anakeesta. Guests can take a dip in the seasonal outdoor pool, and free perks include continental breakfast, WiFi, and self parking. Also, Great Smoky Mountains National Park and Ripley's Believe It Or Not Museum are just a 5-minute drive away. Fellow travelers say good things about the helpful staff and breakfast.

Languages

English

At a glance

DONE

Hotel size

    • 86 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (2 total, up to 31 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking includes off-street options
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free continental breakfast
  • Coffee/tea in a common area
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Skiing nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • 1 building/tower
  • Built in 1985
  • Terrace
  • Television in common areas
  • Seasonal outdoor pool

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 25.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20.00 per pet, per night

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to September

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Also known as

Gatlinburg Red Roof Inn
Red Roof Inn Gatlinburg
Red Roof Inn Hotel Gatlinburg
Red Roof Inn & Suites Gatlinburg - Aquarium Hotel Gatlinburg
Red Roof Inn And Suites Gatlinburg - Aquarium
Quality Inn Gatlinburg
Quality Gatlinburg
Quality Inn & Suites Hotel
Quality Inn & Suites Gatlinburg
Quality Inn & Suites Hotel Gatlinburg

Frequently asked questions

Does Quality Inn & Suites offer free cancellation for a full refund?
Yes, Quality Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quality Inn & Suites?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Quality Inn & Suites?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 31 lbs per pet. There's a charge of USD 20.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Quality Inn & Suites?
Yes, there's free self parking.
What are the check-in and check-out times at Quality Inn & Suites?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Quality Inn & Suites and nearby?
Have fun with nearby winter activities like skiing. Quality Inn & Suites also has a seasonal outdoor pool.
What's the area around Quality Inn & Suites like?
Quality Inn & Suites is a short 13-minute walk from Ripley's Aquarium of the Smokies and 12 minutes' walk from Anakeesta. Travelers say this hotel is in a good location.

Reviews

7.4

Good

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Poor

Oscar, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Upon check in the check in area smelled horrible like moth balls, thankfully the rest of the hotel did not smell like this.
Stacie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vicki, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

joannet, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Cory, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Crystal, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Get new BED!!!room #514
The bed was wore out …..Huge valley in it. As in the bed is broke it looked fine but when we laid in it we both went straight to the middle and sunk in the bed . Room #514 needs bed replaced! Also house keeping needs to clean the jets and filter out of jacuzzi. The lady that runs the desk was a sweetheart.The room was pretty and semi clean all but the jacuzzi.That bed was horrible I didn’t complain because we was only staying one night .
Donald, 1-night trip
Verified Hotels.com guest review

6/10 Good

David, 3-night trip
Verified Hotels.com guest review

6/10 Good

Great Fireplace
I would have given 5 star or more BUT THE BATHROOM DIDNT HAVE A LATCH/lock on room 503, which was not good with 3 year old twins!
James, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Quiet, clean, safe place to stay. Property could use a little updating but nothing problematic. Everything was as it should be
Michael, 1-night trip
Verified Hotels.com guest review

6/10 Good

Jody, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Angela, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great experience
Very Nice Hotel and pet friendly, clean and spacious. Great experience! We need to leave before because the weather but they make the refund for the night, this hotel and service meet the expectations.
Room
View from balcony
Diana, 5-night family trip
Verified Hotels.com guest review

8/10 Very Good

Good place , now new , need renovation but very clean and cozy, fireplace very nice addition, we stayed in pet friendly room , you don’t need to go in the mountains to see a bear , he was crossing hotel parking lot , very eco friendly, we liked it :)
Nadiya, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Awful Stay At Quality Inn
Our room was awful. Nothing in the room or the whole hotel for that matter was maintained. There was a coffee stirrer and some tissue on the bathroom floor that remained there the whole time we were there. Housekeeping did not sweep or clean while we were there. They brought towels and just plopped them on the shelf and did not hang them. We had to request towels when we needed them. Our room and outside the hotel was unkept and in disrepair. There was what seemed to be mold on the wall under the chairs in the cafeteria. I have never stayed at a Quality in before and will not ever again. I will be sure to let my family and friends know as well.
Thelma, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Romantic weekend
Dont let the exterior fool you. Older yes, needs paint and some minor maintenance yes but the room was perfect. Jacuzzi tub was just what the dr ordered. This was a pamper the wife weekend. Fireplace bubble bath and close to downtown. We had a blast and will be back soon.
David, 2-night trip
Verified Hotels.com guest review

4/10 Fair

The hotel is totally in need of repair. The first room they gave us the door was broken and the handle was dangling off… the second room the fireplace didn’t work and the bathroom light was flashing and the check in clerk had the personality of a rock.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

This is probably the best time we’ve had in gatlinburg since we’ve been going. Nice room nice breakfast everyone was helpful
Tina, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Older gentleman was nice. Younger black woman needs to improve her customer service skills as she n learning how to smile and not lie and say no rooms were cleaned at 2 pm when I requested early check in. Than when I went back in the office at 3 she just got up and left the desk
Tammy, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

They we're not friendly you had to go outside to get to the dinning room
Rebecca, 2-night family trip
Verified Hotels.com guest review

6/10 Good

The staff and service were good, but the cleanliness of the room was horrible. This hotel was a cheaper option than some, but still over 300 for two nights and the rooms were not clean and very out dated. Would not stay again.
Gavin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The laundry room was an unexpected surprise and one that I ended up needing. Also the random appearance of bears (that I wasn't expecting).
Barbara, 3-night family trip
Verified Expedia guest review

4/10 Fair

Melissa, 1-night trip
Verified Expedia guest review

8/10 Very Good

JULIEN, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joey, 1-night trip
Verified Expedia guest review

General property information

Travelers Say
"It was clean and quiet and a good spot close to the parking lot and pool."
Reasons to Book
Room Cleanliness & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM