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Quality Inn & Suites

2.5 star property
Mountain hotel within walking distance of Hillbilly Golf

Choose dates to view prices

Photo gallery for Quality Inn & Suites

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets) | Premium bedding, desk, iron/ironing board, rollaway beds
Lobby
Exterior
Exterior
Exterior

Reviews

7.4 out of 10
Good
Near Ripley's Aquarium of the Smokies, Quality Inn & Suites offers a warm welcome with continental breakfast, a cozy terrace, and convenient laundry facilities. Unwind by the seasonal pool or stay connected at the 24-hour business center. The helpful staff has left a lasting impression on previous guests.

Popular amenities

  • 24/7 front desk
  • Connecting rooms available
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Seasonal outdoor pool
  • 24-hour business center
  • Business center
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Vending machine
  • Water dispenser
  • Self-serve laundry

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
$51 nightly
The total price is $58
May 18 - May 19
Total includes taxes and fees

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking (No Pets)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking (No Pets)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Premium bedding
Private bathroom
Hair dryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets) | Premium bedding, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Refrigerator
TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets) | Premium bedding, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Refrigerator
TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Premium bedding
Private bathroom
Hair dryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace (Pet Friendly)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Fireplace (Pet Friendly)

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Refrigerator
TV
Premium bedding
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace (No Pets)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Fireplace (No Pets)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Refrigerator
TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Premium bedding
Private bathroom
Hair dryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Premium bedding
Private bathroom
Hair dryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

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Lobby sitting area

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  • Free parking
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8.6 out of 10, Excellent, 2,059 reviews
The price is $68
$61 nightly
$68 total
Total includes taxes and fees
May 11 - May 12
Brookside Lodge
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About the neighborhood

Map
401 Hemlock Street, Gatlinburg, TN, 37738

What's nearby

  • Ripley's Aquarium of the Smokies - 11 min walk - 0.9 km
  • Anakeesta - 11 min walk - 0.9 km
  • SkyPark - 18 min walk - 1.6 km
  • Gatlinburg Convention Center - 20 min walk - 1.7 km
  • Wild Bear Falls Indoor Water Park - 2 min drive - 1.4 km

Getting around

  • McGhee Tyson Airport (TYS) - 67 min drive

Restaurants

  • ‪Cliff Top Grill & Bar - ‬13 min walk
  • ‪Tennessee Cider Company - ‬14 min walk
  • ‪Subway - ‬13 min walk
  • ‪Ole Red - ‬10 min walk
  • ‪Pancake Pantry - ‬15 min walk

About this property

Quality Inn & Suites

When you stay at Quality Inn & Suites, you'll be within a 15-minute walk of Ripley's Aquarium of the Smokies and Anakeesta. Guests can take a dip in the seasonal outdoor pool, and free perks include continental breakfast, WiFi, and self parking. Also, Great Smoky Mountains National Park and SkyPark are just a 5-minute drive away. Fellow travelers say good things about the helpful staff and breakfast.

Languages

English

At a glance

DONE

Hotel size

    • 86 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (2 total, up to 31 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking includes off-street options
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free continental breakfast
  • Coffee/tea in a common area
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Skiing nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • 1 building/tower
  • Built in 1985
  • Terrace
  • Television in common areas
  • Seasonal outdoor pool

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 25.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20.00 per pet, per night

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to September

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Also known as

Gatlinburg Red Roof Inn
Red Roof Inn Gatlinburg
Red Roof Inn Hotel Gatlinburg
Red Roof Inn & Suites Gatlinburg - Aquarium Hotel Gatlinburg
Red Roof Inn And Suites Gatlinburg - Aquarium
Quality Inn Gatlinburg
Quality Gatlinburg
Quality Inn & Suites Hotel
Quality Inn & Suites Gatlinburg
Quality Inn & Suites Hotel Gatlinburg

Frequently asked questions

Does Quality Inn & Suites offer free cancellation for a full refund?

Yes, Quality Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Quality Inn & Suites?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Quality Inn & Suites?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 31 lbs per pet. There's a charge of USD 20.00 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Quality Inn & Suites?

Yes, there's free self parking.

What are the check-in and check-out times at Quality Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-out is available.

What is there to do at Quality Inn & Suites and nearby?

Have fun with nearby winter activities like skiing. Quality Inn & Suites also has a seasonal outdoor pool.

What's the area around Quality Inn & Suites like?

Quality Inn & Suites is a short 13-minute walk from Ripley's Aquarium of the Smokies and 12 minutes' walk from Anakeesta. Travelers say this hotel is in a good location.

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Quality Inn & Suites Reviews

Reviews

7.4

Good

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Popular mentions

Room
Location
Breakfast
Service staff
Fireplace
Bed
Balcony
Elevator
Bathroom
Parking

Reviews

8/10 Very good

Beautiful view! We saw a bear right in the property!
Shelly, 2-night trip

6/10 Good

OK but simple

OK but needs improvement
Russell, 1-night trip

10/10 Exceptional

Loved the king suite was very comfy and clean
Taylor, 3-night trip

8/10 Very good

Not bad for the price. Great location

We added an extra day to our stay and decided to add this hotel to our travel. The lobby is small and needs a refresh. The young lady that checked us in was very sweet and helpful. The room is a typical hotel room. I love the carpets are coming out, feels cleaner and did not smell. The water pressure could use some work but did what it was suppose to.
1-night trip

8/10 Very good

Decent Stay for Weekend Trip To The Smokies

Gentleman at the front desk was very welcoming and gave us a spill about watching out for bears. The property itself was relatively nice. It’s definitely on the older side a could use some updating, and rooms were clean for the most part (except for dust on the bathroom vent).
Mauricio, 2-night trip

10/10 Exceptional

Traveling with a dog

This place is a hidden gem. Yes, it is older but clean and comfortable. Very accomodating for my dog and reasonable pet fees. I was able to quickly get to the main road quickly and walk her at 5 am.
Samantha, 1-night trip

10/10 Exceptional

The staff was very helpful. Loved the location, central to good food and shopping.
Aubreeanna, 2-night trip

6/10 Good

Its ok

It’s an older hotel but it’s still okay. What can you really expect for $120 a night. There was a little black mold in the bathroom and some of the outlets didn’t work.
1-night trip

4/10 Fair

Pet friendly, and convenient to walk to downtown
Keren, 1-night trip

10/10 Exceptional

This was a great stay and affordable.
Cheryl, 1-night trip

2/10 Poor

Poor customer sevice, old guy at front desk was extremely rude to me during check-in
Joshua, 2-night trip

2/10 Poor

Unfortunately, run down is the best word. Photos didn’t match our room. Visible ceiling damage in room, fireplace didn’t work, we didn’t get the original room we booked… however the staffing was nice enough to give us the room we originally booked but, the room didn’t look as pictured.
4-night trip

8/10 Very good

stay for one night and was good for the price !
Denisse, 1-night trip

10/10 Exceptional

Great place and staff
Scott, 2-night trip

8/10 Very good

Very good
Iris, 3-night trip

10/10 Exceptional

It was very peaceful
TAMMY, 1-night trip

2/10 Poor

JUST HORRIBLE

It was horrible!!!! The rooms STINK they are NASTY, MOLD in shower and on the door jams. Floors coming up, beds are horrible, three balconies are rusted and the man Jimmy in the office was very RUDE and calling people liars on how they booked their rooms and said he was going to get it from his boss cause we booked rooms non smoking and he said no one did. The ladies in the office when I was, was very upset on him telling them they didn’t book those rooms. Just an overall horrible experience there.
Tammy L, 2-night trip

4/10 Fair

Bear this in mind before booking

When they tell you to keep food out of your car due to the residential bear.. they mean it! Saw that big boy the first night. A/c unit isnt consistent. Water pressure in shower is less than desirable. If you have thick/long hair, expect a long shower. Floor wasnt clean in bathroom. No disclaimer that house keeping visits daily and no placard to say you wish to not be disturbed. Parking is tight and minimal. Location is hard to get out of during high or moderate traffic. Front desk staff is not very personable. Cleaning staff is friendly and I do appreciate those women. Pool.. more like ice bath if the sun isn't out.
Tiffany, 3-night trip

6/10 Good

The location is good.
Catherine, 2-night trip

10/10 Exceptional

This is probably the best time we’ve had in gatlinburg since we’ve been going. Nice room nice breakfast everyone was helpful
Tina, 3-night trip

10/10 Exceptional

Everyone was nice.
Ann, 1-night trip

8/10 Very good

Great staff!!
Jill, 3-night trip

10/10 Exceptional

The rooms was clean the staff was great and very helpful
Kawan, 4-night trip

8/10 Very good

Good place , now new , need renovation but very clean and cozy, fireplace very nice addition, we stayed in pet friendly room , you don’t need to go in the mountains to see a bear , he was crossing hotel parking lot , very eco friendly, we liked it :)
Nadiya, 2-night trip

10/10 Exceptional

Nice
Ann, 1-night trip