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Krystal Grand Puerto Vallarta All Inclusive

4.5 star property
Puerto Vallarta beachfront hotel with spa and beach bar

Choose dates to view prices

Photo gallery for Krystal Grand Puerto Vallarta All Inclusive

4 restaurants, breakfast, lunch served; local and international cuisine
Lobby
Front of property
Deluxe Partial Ocean View King | 1 bedroom, free minibar, in-room safe, laptop workspace
2 bars/lounges, beach bar
Overlooking the ocean, Krystal Grand Puerto Vallarta All Inclusive offers a haven for relaxation. Unwind with beachfront dining, unwind at one of the 4 outdoor pools or indoor pool and enjoy shopping on site. With reflexology treatments and kids' meals available, this hotel caters to all ages.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Connecting rooms available
  • Childcare
  • Bar
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • 4 outdoor pools and indoor pool
  • Free children's club
  • Free supervised childcare
  • Free beach cabanas
  • Free beach club on site
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels

For families (6)

  • Babysitting services
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Connecting/adjoining rooms available
  • Premium TV channels
$220 nightly
The total price is $264
Jul 12 - Jul 13
Total includes taxes and fees

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Resort View Double

Deluxe Resort View Double | 1 bedroom, free minibar, in-room safe, laptop workspace

Deluxe Resort View Double

8.4 out of 10
Very good
(5 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 427 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Jr. Suite Hacienda Double

Jr. Suite Hacienda Double | 1 bedroom, free minibar, in-room safe, laptop workspace

Jr. Suite Hacienda Double

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 427 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Jr. Suite Jacuzzi King

1 bedroom, free minibar, in-room safe, laptop workspace

Jr. Suite Jacuzzi King

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 534 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Partial Ocean view Double

Deluxe Partial Ocean view Double | 1 bedroom, free minibar, in-room safe, laptop workspace

Deluxe Partial Ocean view Double

8.0 out of 10
Very good
(13 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 427 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Jr. Suite Jacuzzi Double

1 bedroom, free minibar, in-room safe, laptop workspace

Jr. Suite Jacuzzi Double

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 534 sq ft
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Jr. Suite Balcony Double

Jr. Suite Balcony Double | 1 bedroom, free minibar, in-room safe, laptop workspace

Jr. Suite Balcony Double

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 534 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Resort View King

Deluxe Resort View King | 1 bedroom, free minibar, in-room safe, laptop workspace

Deluxe Resort View King

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 427 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Partial Ocean View King

Deluxe Partial Ocean View King | 1 bedroom, free minibar, in-room safe, laptop workspace

Deluxe Partial Ocean View King

8.8 out of 10
Excellent
(5 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 427 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View Double

Deluxe Ocean View Double | 1 bedroom, free minibar, in-room safe, laptop workspace

Deluxe Ocean View Double

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 427 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Jr. Suite Balcony King

Jr. Suite Balcony King | 1 bedroom, free minibar, in-room safe, laptop workspace

Jr. Suite Balcony King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 534 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Jr. Suite Hacienda King

1 bedroom, free minibar, in-room safe, laptop workspace

Jr. Suite Hacienda King

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View King

Deluxe Ocean View King | 1 bedroom, free minibar, in-room safe, laptop workspace

Deluxe Ocean View King

8.6 out of 10
Excellent
(8 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 427 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers

Krystal Grand Nuevo Vallarta – All Inclusive

  • Pool
  • Free breakfast
  • Spa
  • Free parking
8.0 out of 10, Very Good, 1,257 reviews
The price is $345
$285 nightly
$345 total
Total includes taxes and fees
Jul 16 - Jul 17
Krystal Grand Nuevo Vallarta – All Inclusive
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About the neighborhood

Map
136 Avenida de las Garzas, Puerto Vallarta, Jal, 48333

What's nearby

  • Vista Vallarta Club de Golf - 4 min drive - 2.7 km
  • International Convention Center - 5 min drive - 4.6 km
  • Cruise Ship Terminal - 10 min drive - 11.1 km
  • Malecon - 13 min drive - 16.1 km
  • Playa de los Muertos - 15 min drive - 17.6 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 17 min drive

Restaurants

  • ‪La Tienda Grande - ‬5 min drive
  • ‪Taqueria Gay - ‬5 min drive
  • ‪La Calle - ‬3 min drive
  • ‪Cafe Bohemio - ‬4 min drive
  • ‪Aloha Puerto Vallarta - ‬7 min drive

About this property

Krystal Grand Puerto Vallarta All Inclusive

At Krystal Grand Puerto Vallarta All Inclusive, you can spend time at the beach enjoying free cabanas, beach umbrellas, and beach massages, plus you'll be within a 15-minute drive of Cruise Ship Terminal. There's plenty of fun with the 4 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, reflexology, and mani/pedis. Sea Fire, one of 4 restaurants, serves local and international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a free kid's club, and a beach bar. Fellow travelers love the helpful staff.

All inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 451 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 4:00 PM
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Babysitting
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Covered onsite valet parking (MXN 55 per night; includes in/out privileges)
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • 4 restaurants
  • 2 bars/lounges
  • Beach bar
  • Coffee shop
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Children's menu
  • Children's games
  • Toys
  • Beach toys
  • Art supplies
  • Children's books

What to do

  • On the beach
  • Free beach club
  • Beach volleyball
  • Shopping

Working away

  • Business center
  • 7 meeting rooms
  • Computer station
  • Coworking spaces
  • Conference center (11141 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Garden
  • Communal living room
  • 4 outdoor pools
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Elevator door width (inches): 40
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 40
  • Wheelchairs available on site
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Slippers
  • Children's slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi (speed of 25+ Mbps)
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Chef
  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

The onsite spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Sea Fire - This beachfront buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Le Délice - Overlooking the garden, this restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Il Formaggio - This beach restaurant specializes in Italian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Fogo - Overlooking the garden, this restaurant specializes in Brazilian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
O' West - This poolside bar specializes in local and international cuisine and serves lunch only. Open daily.

Fees & policies

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Covered valet parking costs MXN 55 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Krystal Altitud Vallarta AIl Inclusive
Krystal Altitude Vallarta AIl Inclusive
Krystal Grand Altitude Pto. Vallarta AI
Krystal Grand Puerto Vallarta All Inclusive Hotel
Krystal Grand Altitude Puerto Vallarta AIl Inclusive
Krystal Grand Puerto Vallarta All Inclusive Puerto Vallarta

Frequently asked questions

Does Krystal Grand Puerto Vallarta All Inclusive offer free cancellation for a full refund?

Yes, Krystal Grand Puerto Vallarta All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Krystal Grand Puerto Vallarta All Inclusive?

Yes, there are 4 outdoor pools, an indoor pool, and a children's pool. Guests have pool access from 7:00 AM to 9:00 PM.

Are pets allowed at Krystal Grand Puerto Vallarta All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Krystal Grand Puerto Vallarta All Inclusive?

Yes. Valet parking costs MXN 55 per night.

What are the check-in and check-out times at Krystal Grand Puerto Vallarta All Inclusive?

You can check in starting at 4:00 PM. Check-out time is 11:00 AM.

Is there an onsite casino at Krystal Grand Puerto Vallarta All Inclusive?

No, this hotel doesn't have a casino, but Winclub Casino Platinum (10-min drive) and Vallarta Casino (10-min drive) are both nearby.

What is there to do at Krystal Grand Puerto Vallarta All Inclusive and nearby?

Have fun during the warmer months with activities such as volleyball. Additional recreation nearby includes casino gaming. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Krystal Grand Puerto Vallarta All Inclusive also has 2 bars and an indoor pool, as well as an arcade and a garden.

Are there restaurants at or near Krystal Grand Puerto Vallarta All Inclusive?

Yes, there are 4 onsite restaurants, featuring alfresco dining, local and international cuisine, and garden views.

Does Krystal Grand Puerto Vallarta All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

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Krystal Grand Puerto Vallarta All Inclusive Reviews

Reviews

7.6

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Food
Service staff
Room
Buffets
Restaurant
Drinks
Booking
Entertainment
Beach
Water

Reviews

10/10 Exceptional

Nice and clean resort. Beach is right at the backyard. Friendly employees.
Dony, 6-night trip

10/10 Exceptional

Good hotel, staff very friendly. Touch up renovation would be great, but for the price - it’s a great option.
Ievgen, 7-night trip

8/10 Very good

Food was great great service from bartenders.
Leonard, 7-night trip

8/10 Very good

Krystal Grand Stay

There was a problem with the air conditioning and ceiling fan the first few days. They had to come out 3 or 4 times to fix it. I believe that it was somehow connected to the patio door because after they fixed it, I wasn't able to open the door; therefore, unable to actually sit out on the patio; which was too bad because it was a beautiful view and I was only able to appreciate it with the door closed. There was also an odor in the restroom maybe the first couple of days that seemed to dissipate after that. Otherwise, enjoyed my stay.
4-night trip

10/10 Exceptional

I was very happy there and I’ll definitely be back
Pedro, 6-night trip

8/10 Very good

Nice Stay For a 4 Day Trip

Nice place to stay in! It wasn’t too crowded when we stayed in the month of May. You have access to Krystal Grand and Hacienda which is a nice plus as Krystal Grand is more family friendly and Hacienda is for adults and more quieter. The food was not bad but could improve. You also have to make a reservation for the restaurants for the dinner option but if you don’t make it on time you are out of luck. We managed to get one on our last night only after talking to reception. You also have to pay a fee for room service. The staff were very friendly and always helpful. No complaints on that. Overall it was a very nice experience.
View from Sushi Bar.
Sangria and Piña Colada.
Ceviche, good.
Aguachile, good.
Heriberto, 3-night trip

10/10 Exceptional

Great time
Townsend, 3-night trip

2/10 Poor

Paid for a partial ocean view which we got but had to look out at the construction site as well. Breakfast was probably the best meal and that still wasn’t great. Would not recommend this hotel.
Chantell, 3-night trip

10/10 Exceptional

I really like it there
humberto, 3-night trip

8/10 Very good

I loved the hacienda for adults only
ruby, 4-night trip

4/10 Fair

I was given a room with a construction view and I payed for a pool view , after the switch us they gave us a
Rosalio, 3-night trip

10/10 Exceptional

The staff is amazing. Daniel, Francisco, Marisol, Guillermo are the best.
Nicholas, 6-night trip

10/10 Exceptional

Good
Nieves, 3-night trip

8/10 Very good

The staff were very friendly, resort felt safe. The buffet needs more options.
Sareth, 5-night trip

10/10 Exceptional

Excellence
FERNANDO, 2-night trip

4/10 Fair

Staff was friendly and attentive with the exception of when the beach was rented to cruise ships docked for their passengers. Condition of the resort was poor and cleaned only with water - no cleaning agents. This included the reusable cups used by the bars for cocktails.
George, 5-night trip

10/10 Exceptional

This was a wonderful place. It was our second visit and not disappointed. Well be back. Food was excellent and staff was wonderful.
MITRA, 7-night trip

4/10 Fair

We were disappointed with the food choices and dining experiences. We would have preferred more options and felt the same food was repeated day after day. We found ourselves dining off resort more than we anticipated. Our room was fine but we needed to ask the desk a number of times during our stay for hand and wash towels for the bathroom.
Brian, 8-night trip

10/10 Exceptional

Staff at this resort were very friendly and provide awesome services. Transportation was easy accessible with their taxis. Getting to the city was fun & easy. We actually rented uber to get to the city. They had multiple restaurants & souvenirs shops. Just overall a great & memorable experience at this resort.
Dianne, 5-night trip

6/10 Good

Where do I start 1) room appeared nice. Beds were comfortable 2) I was told I could not have inflatable tube for my 3&5 year old but all the local Mexicans could. Caucasian or Canadians weren’t allowed I guess 3) next day I was also told my 3&5 year old were not allowed to jump in the pool but again everyone else was allowed. 4) food was as limited but good. 5) drinks were good and servers around the pool were great 6) French resto was only one I tried and was great. 7) we had heavy rain day 3 that flooded out entire room. It was coming in the ceiling. When I went to talk to Libby I was in ankle deep water. The entire hotel was as falling apart. The ceilings all had holes and water pouring out them. Got moved to another room which was nice but on the 4th floor and the elevators were all not working. So I had to carry my kid and stroller up and down 4 flights of stairs 8) I wanted to use an umbrella to take a walk and was told I was not allowed Enjoyed ourselves as much as we could but would not go back or refer friends there sadly. This hotel needs a massive renovation
April, 5-night trip

10/10 Exceptional

Perfect
Erick, 2-night trip

2/10 Poor

I don’t suggest this place at all. Worst experience in puerto Vallarta. Only reason we stayed was we were attending a wedding here.
Victoria, 6-night trip

2/10 Poor

In one word. Trash
Ofir, 7-night trip

2/10 Poor

I would like a representative to call me. My stay was unacceptable
Galit, 4-night trip

8/10 Very good

Staff was excellent, to many birds while dining outside, not enough towels also, missing a watch.
Jimmy, 4-night trip