Located close to Heron Lakes Golf Course, Staybridge Suites Houston Willowbrook, an IHG Hotel offers a warm welcome with a breakfast buffet and manager's reception. Tee off at the 18 holes of golf or unwind by the seasonal outdoor pool; with free WiFi, a garden terrace, barbecue grills and helpful staff praised by previous guests.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Connecting rooms available
Pool
Non-smoking
Pet friendly
Free parking
Main amenities (12)
Daily housekeeping
Fitness center
Seasonal outdoor pool
Room service
24-hour business center
Business center
Terrace
24-hour front desk
Garden
Library
Computer station
Lobby fireplace
Feel at home (6)
Free cribs/infant beds
Kitchen
Connecting/adjoining rooms available
Private bathroom
Living room
Premium TV channels
$87 nightly
The total price is $100
$100 total
Aug 29 - Aug 30
Total includes taxes and fees
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Suite, 2 Bedrooms, Kitchen (Business Lounge Access)
Houston Methodist Willowbrook Hospital - 4 min drive - 7.1 km
Vintage Park - 9 min drive - 13.0 km
Getting around
George Bush Intercontinental Airport (IAH) - 27 min drive
Houston William Hobby Airport (HOU) - 54 min drive
Houston Station - 25 min drive
Restaurants
Hickory Hollow Restaurants & Catering - 3 min drive
El Refu Tex Mex - 4 min drive
Buffalo Wild Wings - 4 min drive
First Watch - 3 min drive
Bavarian Cakery - 5 min drive
About this property
Staybridge Suites Houston Willowbrook by IHG
At Staybridge Suites Houston Willowbrook by IHG, you'll be within a 15-minute drive of CityCentre and Memorial City Mall. The seasonal outdoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness center. A terrace and a garden are offered, and in-room conveniences include sofa beds and refrigerators. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
DONE
Hotel size
114 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in time starts at 3:00 PM
Express check-in/out available
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends
Barbecue grills
Free reception (select days)
Room service (limited hours)
Traveling with children
Pool gate
Fence around the pool
Working away
24-hour business center
Meeting room
Computer station
Conference space (450 square feet)
Services
24-hour front desk
Laundry facilities
Luggage storage
Multilingual staff
Pool umbrellas
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Library
Fireplace in lobby
Television in common areas
Fitness center
Seasonal outdoor pool
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Room amenities
Be entertained
DVD player
42-cm LCD TV
Premium satellite channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Pillow menu
Blackout drapes/curtains
Queen sofa bed
Premium bedding
Pillowtop mattress
Free crib/infant bed
What to enjoy
Separate living room
Freshen up
Private bathroom
Shower/tub combination
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Desk chair
Food and drink
Full-sized refrigerator/freezer
Microwave
Kitchen
Stovetop
Cookware, dishes, and utensils
Dishwasher
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Refundable deposits
Deposit: USD 15 per stay
Renovations and closures
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
Outdoor pool
The following facilities are closed on Friday and Saturday:
Outdoor pool
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 15 per pet, per night (maximum USD 150 per stay)
Pool, spa, & gym (if applicable)
The seasonal pool is open from April to September
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Also known as
Houston Staybridge Suites
Staybridge Suites Houston
Staybridge Suites Houston Willowbrook
Staybridge Suites Willowbrook
Staybridge Suites Willowbrook Aparthotel
Staybridge Suites Willowbrook Aparthotel Houston
Staybridge Suites Willowbrook Houston
Staybridge Suites Houston-Willowbrook Hotel Houston
Staybridge Suites Houston Willowbrook Aparthotel
Frequently asked questions
Does Staybridge Suites Houston Willowbrook by IHG offer free cancellation for a full refund?
Yes, Staybridge Suites Houston Willowbrook by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Staybridge Suites Houston Willowbrook by IHG?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Staybridge Suites Houston Willowbrook by IHG?
Yes, pets are welcome. There's a charge of USD 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Staybridge Suites Houston Willowbrook by IHG?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Staybridge Suites Houston Willowbrook by IHG?
You can check in starting at 3:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Staybridge Suites Houston Willowbrook by IHG and nearby?
Staybridge Suites Houston Willowbrook by IHG has a seasonal outdoor pool and a fitness center, as well as a picnic area and a garden.
Does Staybridge Suites Houston Willowbrook by IHG have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.
What's the area around Staybridge Suites Houston Willowbrook by IHG like?
Staybridge Suites Houston Willowbrook by IHG is a short 20-minute walk from Sam Houston Race Park and 7 minutes' walk from Heron Lakes Golf Course.
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Staybridge Suites Houston Willowbrook by IHG Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
7.2/10
Eco-friendliness
Popular mentions
Service staff
Room
Breakfast
Bed
Location
Bathroom
Elevator
Water
Family friendly
Drinks
What guests liked
The breakfast buffet was wonderful with a variety of options including warm coffee, fresh juices, and fountain drinks. (7 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
May 14, 2025
It was a great experience staying at the hotel,we have been staying at these hotels for a while and they are really good
Jose E
Jose E, 1-night trip
8/10 Good
Jul 22, 2025
Staff was excellent. Good location out of the busy areas. Building itself is nice but the rooms need some updates, bathroom in particular. I'll never understand why hotels dont just put walk in/stand in showers. Geez who is trying to take a bath in a small tub at a hotel? Maybe im the oddball i dont know. Anyways loved the staff who were really nice, especially the younger gentleman and overall I would stay there again if in the area.
Joshua
Joshua, 2-night trip
8/10 Good
Jul 10, 2025
Property was nice. Shower curtain was a foot too short and hung too high. There was a musty smell in hallway and room.
Richard
Richard, 1-night trip
6/10 Okay
Jul 8, 2025
Very happy that pets are welcomed at a reasonable rate.
Breakfast was good.
Carpet on 2nd floor is in dire need of replacement. Curtains in room and wall behind couch had stains; chocolate; blood(?)
Extremely noisy at night; sounds of running feet throughout the night on upper floor.
Smell of urine and marijuana throughout the floor.
Yolanda
Yolanda, 3-night trip
8/10 Good
Mar 20, 2025
The hotel was in a safe location and front desk staff were friendly and nice. The only complaint was the cleaning service staff kept knocking at our door since before 9 am and checking every hour, even though check out was until 12 pm.
Anna
Anna, 1-night trip
10/10 Excellent
Nov 15, 2024
I enjoyed my stay at the property. The location was very convenient to go to the airport and was very close to the shopping mall .
SHABANA MARY
SHABANA MARY, 2-night trip
10/10 Excellent
Jan 15, 2025
Pet friendly
Donna
Donna, 3-night trip
10/10 Excellent
Apr 6, 2025
To the lady that checked me in on Saturday; with the beautiful blue eyes; please forgive me for not getting your name; again thank you!! Keep being a blessing.
Kendriea
Kendriea, 1-night trip
10/10 Excellent
Jan 1, 2025
Quiet
Professional and friendly staff
Kelly
Kelly, 1-night trip
6/10 Okay
Nov 3, 2024
Staff was very friendly and helpful but room had bugs …
Jacqueline
Jacqueline, 2-night trip
8/10 Good
Aug 30, 2023
The property and staff are great 👍
Sean
Sean, 5-night trip
2/10 Terrible
Feb 16, 2025
Police cars all over the entrance and inside the lobby, elevators, etc. Children of guests running rampant through the halls. The check-in clerk stated that the rooms were vandalized and destroyed and police had been there for four hours. My friends and I canceled our reservations and left.
Joan M
Joan M, 1-night trip
2/10 Terrible
Nov 1, 2024
This place is dirty and has bed bugs on the bed
Dewayne
Dewayne, 1-night trip
10/10 Excellent
Jul 22, 2022
Wonderful place
My family had a great time staying at this hotel. The staff were very friendly and the place was clean.
Tobias
Tobias, 3-night trip
8/10 Good
Dec 17, 2022
Clean facilities and friendly staff.
Bridget
Bridget, 1-night trip
6/10 Okay
Apr 26, 2024
The staff was great the parking was terrible.
TeQuila
TeQuila, 1-night trip
10/10 Excellent
Jun 11, 2023
Great, clean.
Yelena
Yelena, 1-night trip
10/10 Excellent
Jan 29, 2023
Clean well managed. Manager, Mark was professional, caring and courteous.
Darrell
Darrell, 1-night trip
10/10 Excellent
May 22, 2023
Love it
Brandon
Brandon, 3-night trip
10/10 Excellent
Aug 1, 2022
If you're looking for a decently priced and convenient place to stay, the Staybridge is an excellent choice. Even with only two housekeepers, the hotel was clean. The pool and breakfast buffet were a plus! The staff did their very best to be cordial and accessible with great attitudes. I really enjoyed the apartment style of the suites with the stove, dishwasher, and fridge!
Dafnee
Dafnee, 2-night trip
6/10 Okay
Feb 22, 2023
Very friendly staff. Room was stuffy and had a pet odor to it. There were some individuals staying at the property that seemed a little sketchy.
Karla
Karla, 4-night trip
8/10 Good
Dec 20, 2023
Good breakfast. We had a couple of issues with the rust in the water, and the staff changed us to another room. I Kow is a pet-friendly hotel, which I love, but it smells bad in some areas.