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citizenM Chicago Downtown

4.0 star property
Hotel with restaurant, near Michigan Avenue

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Photo gallery for citizenM Chicago Downtown

Terrace/patio
Room, 1 King Bed, City View | View from room
Exterior
Interior
Daily buffet breakfast (USD 20.00 per person)
CitizenM Chicago Downtown offers the perfect blend of modern comfort and urban excitement near Michigan Avenue. Start your day with a delicious meal at CanteenM, then work out in the gym or explore Millennium Park on foot. With free in-room WiFi, a 24-hour business center, and helpful staff nearby guests can stay connected and focused.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Non-smoking
  • Free WiFi
  • 24/7 front desk

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • 3 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Communal living room

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Private bathroom
  • Television
  • Blackout drapes/curtains
  • Elevator
$156 nightly
The total price is $184
Nov 9 - Nov 10
Total with taxes and fees

Why we love this property

Dining day and night
International cuisine awaits at the 24-hour restaurant. This hotel offers a cafe, bar, and vegetarian options including breakfast buffet.
Cloud-like slumber
Drift off on pillowtop mattresses with premium bedding. Wake refreshed after deep sleep behind blackout drapes. Revive under hydromassage showers.

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

9.0 out of 10
Wonderful
(411 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(28 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

River Hotel

  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 4,729 reviews
$132 nightly
The price is $155
Nov 9 - Nov 10
Total with taxes and fees
River Hotel
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About the neighborhood

Map
80 East Wacker Place, Chicago, IL, 60601

What's nearby

  • Michigan Avenue - 1 min walk - 0.0 km
  • Chicago Riverwalk - 2 min walk - 0.2 km
  • Millennium Park - 5 min walk - 0.4 km
  • Chicago Theatre - 5 min walk - 0.4 km
  • Art Institute of Chicago - 9 min walk - 0.8 km

Getting around

  • Chicago Midway Airport (MDW) - 32 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 38 min drive
  • Chicago, IL (PWK-Chicago Executive) - 50 min drive
  • Millennium Station - 4 min walk
  • Chicago Van Buren Street Station - 14 min walk
  • Chicago Union Station - 26 min walk
  • State Station - 4 min walk
  • Randolph-Wabash Station - 4 min walk
  • Lake Station - 6 min walk

Restaurants

  • ‪LH Rooftop - ‬3 min walk
  • ‪The Royal Sonesta Chicago Downtown - ‬2 min walk
  • ‪Smashburger - ‬2 min walk
  • ‪Sweetwater Tavern & Grille - ‬1 min walk
  • ‪Chipotle Mexican Grill - ‬1 min walk

About this property

citizenM Chicago Downtown

You'll be in a fantastic location at citizenM Chicago Downtown, just a 5-minute walk from Michigan Avenue and Chicago Riverwalk. Guests can visit the fitness center for a workout or grab a bite to eat at CanteenM - open 24/7, which serves international cuisine and is open for breakfast, lunch, and dinner. Also, Millennium Park and Chicago Theatre are within just a 10-minute walk. The comfortable beds and helpful staff get great marks from fellow travelers. The property is just a short walk to public transportation: State Station is 4 minutes and Randolph-Wabash Station is 4 minutes.

At a glance

DONE

Hotel size

    • 280 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • Guests are recommended to download the property's CitizenM mobile app before check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Water dispenser

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Coworking spaces

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2022
  • Safe-deposit box at front desk
  • Television in common areas
  • Communal living room
  • Fitness center
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 60
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 34
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Hand-held showerheads
  • Closed captioned TV
  • Stair-free path to entrance

Room amenities

Be entertained

  • iPad
  • IPod docking station
  • 43-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Refrigerator

More

  • Housekeeping (on request)
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

CanteenM - open 24/7 - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 20.00 per person
  • Late check-out can be arranged for an extra charge of USD 69 (subject to availability)

Policies

Noise-free guestrooms cannot be guaranteed.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses wind and solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Citizenm Chicago Chicago
CitizenM Chicago Downtown Hotel
CitizenM Chicago Downtown Chicago
CitizenM Chicago Downtown Hotel Chicago

Frequently asked questions

Does citizenM Chicago Downtown offer free cancellation for a full refund?

Yes, citizenM Chicago Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at citizenM Chicago Downtown?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at citizenM Chicago Downtown?

Sorry, there's no onsite parking at citizenM Chicago Downtown.

What are the check-in and check-out times at citizenM Chicago Downtown?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge of USD 69 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at citizenM Chicago Downtown?

No, this hotel doesn't have a casino, but Bally's Casino Chicago (10-min walk) is nearby.

What is there to do at citizenM Chicago Downtown and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near citizenM Chicago Downtown?

Yes, CanteenM - open 24/7 offers international cuisine.

What's the area around citizenM Chicago Downtown like?

CitizenM Chicago Downtown is in Downtown Chicago, a short 4-minute walk from State Station and 5 minutes' walk from Millennium Park. Travelers say the local area is very central perfect for sightseeing.

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Reviews

citizenM Chicago Downtown Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Amenities

9.4

Staff & service

9.4

Eco-friendliness

9.6

Property conditions & facilities

What guests liked

  • Breakfast was great quality, reasonably priced, and offered a variety of options. (52 reviews)
  • The property's gym was consistently praised as one of the best property gyms, modern, and impressive. (26 reviews)
  • The property offers a variety of dining options nearby and a convenient location for exploring local restaurants. (16 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Bed
Ambience
View
Bar
Breakfast
Parking
Shower

Reviews

10/10 Exceptional

Room clean, shops and restaurants near by bed are hard friendly staff
Wine at the bar
Wojack
Views from the lobby sitting area
VERONICA, 2-night trip

10/10 Exceptional

The living room and outdoor space was a great touch. Location was excellent.
Alicia, 1-night trip

10/10 Exceptional

Modern and great location

Nice, modern hotel. Great location. The iPad for the room is a bit of an annoying gimmick though.
Mikael, 2-night trip

10/10 Exceptional

Great budget option, very convenient and clean
Joanna, 4-night trip

10/10 Exceptional

Enjoyed our stay here. Super comfy bed and place was very beautiful and artsy.
Dhesseny, 3-night trip

10/10 Exceptional

Amazing!
Rodrigo, 1-night trip

10/10 Exceptional

Great location- fun hotel
Susan, 3-night trip

10/10 Exceptional

Great location, wonderful amenities, rooms are small but very clean high tech and comfortable beds with storage. Only draw back was no valet parking, self parking is close so still convenient
Katelyn, 2-night trip

10/10 Exceptional

The space is surprisingly cozy for such a small room. The bed overlooking the city is absolutely perfect, and was a wonderful way to wake up. The staff was awesome, and I even got free access to a show called SoFar on the patio space, and it was completely lovely!
Lux, 3-night trip

10/10 Exceptional

Friendly staff, great bar and lounge areas.
Bob, 3-night trip

8/10 Very good

Room big enough for 1 was just what I needed.
1-night trip

10/10 Exceptional

The staff was very friendly and the room was clean and comfortable. We will definitely stay again!
Kristen C, 4-night trip

10/10 Exceptional

Very nice hotel

Very modern and great working spaces! Location is great
Susan, 1-night trip

10/10 Exceptional

Great experience and a lovely stay. Look forward to come back to stay here
Mackenzie, 1-night trip

10/10 Exceptional

Very pleased! Perfect for quick stay

Gorgeous room! Excellent light. I loved being able to control the temp of the room myself and having such wonderful staff. Will definitely be back!
Madison, 2-night trip

10/10 Exceptional

It was small but very clean and great location.
Banafsheh, 2-night trip

10/10 Exceptional

Excellent location and hotel! Will definitely be back.
Qiuming, 3-night trip

10/10 Exceptional

Very friendly staff, we had a really great week long stay here over July 4th.
Jack, 7-night trip

10/10 Exceptional

Great place for a weekend getaway. Simple, efficient, reasonably priced. Everything was easy to use. Self-check ins may be hard for elderly.
Ahmad, 2-night trip

10/10 Exceptional

excelente
Miguel, 2-night trip

10/10 Exceptional

Great spot in down town.
Blaise, 2-night trip

10/10 Exceptional

Very nice stay. Looking forward to be back.
Kristel Clea, 1-night trip

10/10 Exceptional

Great location. Felt very safe and walkable to many attractions in the area. Great safe, clean rooms - would absolutely rebook!
Nicole, 2-night trip

10/10 Exceptional

Great stay, perfect location and very quiet. Nice vibes😎 Easy 5 stars for me
John, 2-night trip

10/10 Exceptional

Absolutely loved everything about this hotel from the aesthetics to the customer service
Ladrea, 1-night trip