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Holiday Express & Suites Portales by IHG

2.5 star property
Portales hotel with indoor pool

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Photo gallery for Holiday Express & Suites Portales by IHG

Property entrance
Room amenity
Exterior
Standard Room, 2 Queen Beds | Room amenity
Indoor pool
Nestled in a rural location, Holiday Express & Suites Portales offers the perfect blend of relaxation and fun. Guests can unwind in the spa tub or get active with a game room and indoor pool. Enjoy free breakfast, stay connected with WiFi, explore nearby attractions or take care of work at the business center.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Connecting rooms available
  • Non-smoking
  • Gym
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • Hot tub
  • Business center
  • 24-hour front desk
  • Arcade/game room
  • Front-desk safe
  • Vending machine
  • Self-serve laundry
  • Meeting room
  • TV in a common area

Feel at home (6)

  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
$107 nightly
The total price is $122
Jul 31 - Aug 1
Total includes taxes and fees

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Room amenity

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(18 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, in-room safe, desk, laptop workspace

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Property amenity

Comfort Inn

  • Free breakfast
  • Free parking
  • Free WiFi
  • Connecting rooms available
9.0 out of 10, Wonderful, 360 reviews
The price is $111
$98 nightly
$111 total
Total includes taxes and fees
Jul 28 - Jul 29
Comfort Inn
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About the neighborhood

Map
1901 W 2nd St, Portales, NM, 88130

What's nearby

  • Al Whitehead Field - 8 min walk - 0.7 km
  • Eastern New Mexico University - 8 min walk - 0.7 km
  • Blackwater Draw Museum - 14 min walk - 1.2 km
  • Roosevelt County Museum - 15 min walk - 1.3 km
  • Portales Public Library - 4 min drive - 3.0 km

Getting around

  • Clovis, NM (CVN-Clovis Municipal) - 38 min drive

Restaurants

  • ‪Juanito's Mexican Restaurant - ‬3 min drive
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Panda - ‬3 min drive
  • ‪McDonald's - ‬19 min walk
  • ‪Taco Bell - ‬2 min drive

About this property

Holiday Express & Suites Portales by IHG

Enjoy your visit to Portales with a stay at Holiday Express & Suites Portales by IHG. Guests can get a morning swim in at the indoor pool, and the hot tub makes for a relaxing end to the day. The helpful staff and overall property condition get good marks from fellow travelers.

Languages

English, German, Greek, Hindi, Spanish

At a glance

DONE

Hotel size

    • 65 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
    • Express check-in/out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Hot tub
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Also known as

Holiday Express Hotel Portales
Holiday Express Portales
Holiday Express Portales Hotel
Holiday Express Suites Portales
Express Suites Portales

Frequently asked questions

Does Holiday Express & Suites Portales by IHG offer free cancellation for a full refund?

Yes, Holiday Express & Suites Portales by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Express & Suites Portales by IHG?

Yes, there's an indoor pool.

Are pets allowed at Holiday Express & Suites Portales by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Holiday Express & Suites Portales by IHG?

Yes, there's free self parking.

What are the check-in and check-out times at Holiday Express & Suites Portales by IHG?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.

What is there to do at Holiday Express & Suites Portales by IHG and nearby?

Holiday Express & Suites Portales by IHG has an indoor pool and a hot tub, as well as a fitness center and an arcade.

What's the area around Holiday Express & Suites Portales by IHG like?

Holiday Express & Suites Portales by IHG is a short 13-minute walk from Eastern New Mexico University and 14 minutes' walk from Roosevelt County Museum.

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Holiday Express & Suites Portales by IHG Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Coffee
Bed
Towns
Vat
Refrigerator
Clean room
Bathroom

Reviews

10/10

Great stay! Clean
1-night trip

6/10

Had to refuse first room due to condition. Door lack was intermittently inoperable, lamp shade was missing, stained window shade and room had strange odor. 2nd room was nice except the pullout bed was broken.
3-night trip

10/10

It suited our needs perfectly.
2-night trip

10/10

We had a great stay. Even though there was a school with teenagers, it was still pretty quiet.
1-night trip

10/10

Nice, clean, comfortable hotel with great customer service.
2-night trip

10/10

Great place
2-night trip

10/10

This is the second time we have stayed here and both times we had great service and friendly people on staff!
1-night trip

10/10

Nice friendly and great rooms
1-night trip

10/10

This is the second time I have stayed here. It’s very quiet and the staff is very nice. This is my go to place in Portales. Thank you
2-night trip

10/10

Staff was nice, beds were comfortable, only thing is bathrooms could be cleaner.
1-night trip

10/10

Really enjoyed the weekend here! Probably the nicest place to stay in Portales! Pool, hot tub, good breakfast, nice spacious room, and clean!
2-night trip

10/10

Front desk staff very friendly and helpful.
2-night trip

8/10

The staff was very family oriented
1-night trip

10/10

Nice clean motel
1-night trip

10/10

Staff was super helpful and friendly
2-night trip

10/10

Clean room, newest facility in the area. Good lighting in parking areas. Comfortable bed.
1-night trip

8/10

My family and I only stayed one night, but I would stay here again, and I also recommend this hotel.
1-night trip

10/10

It's a good hotel. It's clean, easy to find, and close to where I need to be tomorrow.
1-night trip

8/10

The staff are helpful and the rooms are big. This is a newer hotel and is well kept.
4-night trip

8/10

I was in town for only one night but my stay was very comfortable.
1-night trip

6/10

I stayed in this hotel for one night while driving through the area. Our original room had an ac that wasn't working and had a puddle forming right next to it and the room didn't have a phone to reach the front desk. After getting switched to another room we found that the next room had a concerning dip in the bathroom floor giving the impression that there was damage in the floor beneath. There was also a splatter mark on the blinds of some kind of liquid. This room had a phone, but it didn't work. The bed was comfy and the breakfast was good, but this hotel seems to be lacking is general maintenance. When I spoke to the front desk at my departure the attendant offered no solutions, only acknowledgment.
1-night trip

10/10

Very nice hotel. Clean. Decent breakfast and nice pool.
1-night trip

10/10

Great property. I’ll be back.
2-night trip

10/10

The front desk was very courteous. Rooms were very comfortable and clean. Loved the shade to make the room dark. Changes to the soaps and lotions are a big improvement
1-night trip

10/10

The staff were all friendly and helpful. We enjoyed our time in the hot tub for a while. The breakfast was great. My kid loved the pancake conveyor belt. It as entertaining and delicious.
1-night trip