By the lake, Porta Hotel del Lago offers a tranquil retreat with an airport shuttle, poolside bar and a relaxing spa tub. Unwind on the sun-kissed terrace or take advantage of free WiFi in public areas.
Panajachel Municipal Market - 15 min walk - 1.3 km
Getting around
Quetzaltenango (AAZ-Los Altos) - 115 min drive
La Aurora Intl. Airport (GUA) - 43.3 miles/69.6 km
Airport shuttle (surcharge)
Restaurants
The Little Spoon - 5 min walk
Restaurante El Atitlan - 5 min walk
Cafe Asawa-ko - 5 min walk
Guajimbos - 9 min walk
El Zapote - 5 min walk
About this property
Porta Hotel del Lago
Porta Hotel del Lago features a free kids' club and puts you within a 5-minute walk of Lake Atitlán. Guests indulge in massages, then grab a bite to eat at the restaurant. An outdoor pool, a poolside bar, and a fitness center are other features. Fellow travelers say great things about the helpful staff and location.
Languages
English, Spanish
At a glance
DONE
Hotel size
100 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Free supervised childcare
Free children's club
DONE
Pets
Pets allowed (dogs and cats only, 1 total, up to 22 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Free onsite self parking
Electric vehicle charging point on site
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7 AM–10:30 AM
Restaurant
Bar/lounge
Poolside bar
Room service (limited hours)
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
Free children's club
Children's pool
Playground
Free supervised childcare/activities
What to do
Bicycle rentals nearby
Ecotours nearby
Golfing nearby
Kayaking nearby
Scuba diving nearby
Working away
4 meeting rooms
Conference center (4725 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Fitness center
An outdoor pool
Bicycle parking
Spa services
Hot tub
Sauna
At least 80% of food locally-sourced
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Water dispenser
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 37
Wheelchair-accessible restaurant
Accessible airport shuttle
Wheelchairs available on site
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
32-inch TV
Premium cable channels
Home comfort
Fan
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Turndown service
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
Balcony
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Phone
More
Daily housekeeping
LED light bulbs
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Resort fee: USD 7 per accommodation, per night
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 12 to 20 for adults, and USD 10 to 15 for children
Airport shuttle service is offered for an extra charge of USD 200 per person (one-way)
Renovations and closures
The property will be renovating from May 1 2025 to October 15 2025 (completion date subject to change). The following areas are affected:
Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for USD 25.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25 per pet, per day
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Also known as
Hotel Porta Lago
Lago Porta
Porta del Lago
Porta del Lago Panajachel
Porta Hotel
Porta Hotel del Lago
Porta Hotel del Lago Panajachel
Porta Hotel Del Lago Panajachel, Guatemala - Lake Atitlan
Porta Hotel Panajachel
Porta Hotel Lago Panajachel
Porta Hotel Lago
Porta Lago Panajachel
Porta Lago
Porta Hotel Del Lago Panajachel Guatemala - Lake Atitlan
Porta Hotel del Lago Hotel
Porta Hotel del Lago Panajachel
Porta Hotel del Lago Hotel Panajachel
Frequently asked questions
Does Porta Hotel del Lago offer free cancellation for a full refund?
Yes, Porta Hotel del Lago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Porta Hotel del Lago?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Porta Hotel del Lago?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of USD 25 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Porta Hotel del Lago?
Yes, there's free self parking. Electric vehicle charging is available.
Is airport shuttle service offered by Porta Hotel del Lago?
Yes, an airport shuttle is available. The charge is USD 200 per person one-way.
What are the check-in and check-out times at Porta Hotel del Lago?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
What is there to do at Porta Hotel del Lago and nearby?
Have fun with activities like cycling, boat tours, and fishing, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Porta Hotel del Lago also has a sauna and a fitness center, as well as a garden.
Are there restaurants at or near Porta Hotel del Lago?
Yes, there's an onsite restaurant.
Does Porta Hotel del Lago have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Porta Hotel del Lago like?
Porta Hotel del Lago is a short 4-minute walk from Lake Atitlán and 14 minutes' walk from Church of Saint Francis. Travelers love the hotel's prime location.
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Porta Hotel del Lago Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
View
Room
Service staff
Location
Lake
Restaurant
Volcano
Food
Breakfast
Bed
What guests liked
Breakfast was delicious and buffet style with great options. (6 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
Jul 31, 2025
It was a great hotel
Jerson
Jerson, 2-night trip
8/10 Good
Aug 16, 2025
The hotel and views were great. The staff and service was ok.
Joshua
Joshua, 3-night trip
10/10 Excellent
Aug 13, 2025
Porta Del Lago was awesome and accommodating staff, and they had some amazing food!
Colby
Colby, 4-night trip
10/10 Excellent
Jul 19, 2025
nice place
Oscar
Oscar, 1-night trip
10/10 Excellent
Jun 11, 2025
Great hotel!
Kenneth
Kenneth, 2-night trip
6/10 Okay
Aug 11, 2025
Location
Usbaldo
Usbaldo, 1-night trip
10/10 Excellent
Jun 24, 2025
Amazing views, great food, wonderful staff
Andrew
Andrew, 2-night trip
10/10 Excellent
Jul 11, 2025
The hotel has the nicest views in the morning, and everything was walking distance
Alexandria
Alexandria, 2-night trip
10/10 Excellent
Jul 17, 2025
Our stay was amazing, the views are so pretty from our hotel room. Whenever we needed anything the staff were so quick to come and help.
Elvin
Elvin, 3-night trip
10/10 Excellent
Jul 23, 2025
Such a lovely hotel. The food is splendid, and so are the drinks. So clean and spacious.
Melanie
Melanie, 2-night trip
10/10 Excellent
Jun 23, 2025
Very clean facility, great location, friendly staff.
Manuel
Manuel, 3-night trip
10/10 Excellent
Jul 17, 2025
a great option for Panajachel. You dont get lake access from the hotel but it is pretty close. Also walkable to all the restaurants, boat docks, etc.
Alejandro
Alejandro, 1-night trip
10/10 Excellent
Jun 1, 2025
Beautiful hotel in a great location! The staff are very friendly and helpful!
Christopher
Christopher, 4-night trip
8/10 Good
Apr 23, 2025
Great location, clean and great food.
Deborah
Deborah, 2-night trip
10/10 Excellent
Aug 5, 2025
Great so far
John
John, 1-night trip
10/10 Excellent
Jul 11, 2025
Excelente
Marco Antonio
Marco Antonio, 1-night trip
10/10 Excellent
Jun 4, 2025
The view of the lake and mountains was amazing. The staff was very attentive and the food was exceptional. We thoroughly enjoyed our stay and would highly recommend Porta Hotel del Lago.
Edwin
Edwin, 1-night trip
10/10 Excellent
May 25, 2025
Hotel was very clean, staff was friendly and helpful. The view from the room was perfect. The hotel restaurant was great for breakfast and dinner and the restaurant options and prices were great. Would certainly recommend staying here.
Borel
Borel, 4-night trip
10/10 Excellent
Jul 10, 2025
Is by the lake and city boats are half block walk.This Hotel has everthing a guess espect as 4 stars,Amazing view at the lake. personel,very polite and profesional even the gardener take care my family guide them at the wirpool and pool,delicious dinners, good quility breakfast was great. Very clean and safe area .Thank you very much we had a amazing vacation at Atitlan .
vilma
vilma, 1-night trip
10/10 Excellent
Apr 27, 2025
We traveled with family and it had everything for everyone in one place. The pool was excellent!
Elias
Elias, 1-night trip
8/10 Good
Mar 31, 2025
Great location
Edgar
Edgar, 1-night trip
10/10 Excellent
Feb 12, 2025
I enjoyed staying here
Courtney
Courtney, 2-night trip
10/10 Excellent
Mar 11, 2025
Friendly staff, great food, amazing views
Ryan
Ryan, 1-night trip
10/10 Excellent
Jul 12, 2025
The hotel has a fantastic view to the lake and volcano, but probably the furthest from the bus station. We book a room for 3 but come with an additional friend. They charged us additional 31 usd but gave us the same room.
Kean
Kean, 1-night trip
10/10 Excellent
Mar 5, 2025
Hotel in a great location, walking distance to the pier, as well as shops and restaurants