In the heart of Krakow, Hotel Stary offers a luxurious retreat. Take in breathtaking views from the rooftop terrace, indulge in international cuisine at one of two restaurants or treat yourself to a body treatment at the spa. With free WiFi and perks like babysitting and wedding services, this hotel is perfect for couples and families alike.
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Pets
Pets allowed (1 total)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Secured onsite valet parking (PLN 150 per day; includes in/out privileges)
Transfers
Airport shuttle (available 24 hours)*
Other information
Smoke-free property
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Hotel Stary Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Mar 4, 2025
Highly recommend
True 5 star hotel with great location and friendly staff!
Marianne
Marianne, 4-night trip
10/10 Exceptional
Jan 28, 2025
Absolutely amazing stay in a beautiful hotel. Staff were very helpful and we will definitely be returning.
Alan
Alan, 3-night trip
10/10 Exceptional
Nov 25, 2024
Rooms were nice and spacious and staff was very nice and helpful. Great location.
Mary
Mary, 5-night trip
10/10 Exceptional
Dec 28, 2024
Five Stars for Stary
A beautiful hotel, with an excellent onsite restaurant and great breakfast. Also, they have a wonderful pool, sauna, steam room and spa. Highly recommended if you want to be in the heart of Kraków’s vibrant Old Town.
Marc
Marc, 4-night trip
10/10 Exceptional
Oct 23, 2024
Beautiful hotel with lovely rooms and spa!
Fayona
Fayona, 6-night trip
10/10 Exceptional
Nov 19, 2024
A wonderful hotel
A wonderful hotel. The pool underground is amazing. close to everything.
Mark
Mark, 1-night trip
10/10 Exceptional
Sep 13, 2024
Excellent stay.
Excellent location of hotel, very friendly and polite staff, very clean with superb facilities.
Michael
Michael, 3-night trip
10/10 Exceptional
Nov 7, 2024
Perfect combination of high end luxury but unpretentious. One of the nicest hotels I’ve stayed in. The staff were fantastic and the hotel itself is beautifully designed.
Ross
Ross, 1-night trip
8/10 Very good
Dec 7, 2024
This property is located increadibly close to the Christmas market and beautifully located near many attractions in Krakow. The hotel restaurant is delicious and the bar makes great drinks.
The only negative is that the walls are a bit thin and the noice from the hallway can be heard very easily from the room.
Juan Manuel
Juan Manuel, 4-night trip
10/10 Exceptional
Nov 14, 2024
Old and modern combined perfectly.
Leona
Leona, 4-night trip
10/10 Exceptional
Sep 26, 2024
The location was excellent, and the staff extremely friendly and efficient. I ate in the restaurant and the food was exceptional. I really enjoyed this hotel.
Ruth
Ruth, 1-night trip
10/10 Exceptional
Sep 28, 2024
This hotel is superb. The style combines modern and traditional which goes well with the surrounding Krakow old town. The spa facilities were fantastic with pool, sauna, and steam room I didn’t want to leave the hotel!
Katie
Katie, 1-night trip
10/10 Exceptional
Aug 17, 2024
Very nice rooms very good breakfast. Central location
Sidney
Sidney, 3-night trip
10/10 Exceptional
Jan 13, 2025
Exceptional
Beautiful, understated hotel. High design, quality and exceptional attention to detail. The ONLY thing we noticed was the lack of sound insulation. You can hear conversations and bathrooms next door very clearly so just bring some earplugs if you’re a light sleeper. Everything else about the property (spa, interior design and location, to name a few) make up for this one tiny detail. We’ve already recommended the hotel to a friend and we already have plans to return.
Olivia
Olivia, 3-night trip
10/10 Exceptional
Aug 19, 2024
The hotel is a wonderful blending of old and modern. It is conveniently located in the heart of the old town, and the staff were extremely friendly and helpful.
Greg
Greg, 1-night trip
8/10 Very good
Jul 2, 2024
A delightful stay
This is a really lovely hotel. It’s thoughtfully designed, very well located, and the staff are excellent.
Verified traveler
3-night trip
8/10 Very good
Jan 5, 2025
Convenient location in the old town
The hotel is in excellent location.
The staff is friendly and accommodating.
There are few points that need improvement. First, we found the room being too dark. No coffee/tea maker in the room. Also, no convenient outlets for charging phones. When we asked, they brought us an extension.
It did not feel like a 5-star hotel.
Mark
Mark, 3-night trip
10/10 Exceptional
May 21, 2024
Amazing place
I loved the hotel decor and the overall vibe.
Will be definitely staying there again.
Izabela
Izabela, 2-night trip
10/10 Exceptional
Jul 26, 2024
It is truly one of a kind hotels with a beautiful interior design mixing modern and old charm.
The team is very professional and attentive.
My favorite hotel to stay in Cracow.
Tomasz
Tomasz, 1-night trip
10/10 Exceptional
Jun 2, 2024
Amazing hotel
Amazing hotel tastefullly done right in the center of old town. Could not have asked for more!
Linda
Linda, 2-night trip
10/10 Exceptional
Jan 7, 2024
Nice hotel
Robert
Robert, 2-night trip
10/10 Exceptional
Sep 29, 2024
A great place in a central location. It's a one minute stroll to the main square with lots of food and drink options. Rooms were very stylish and a little different to the norm. Friendly and helpful staff. Very nice looking restaurant, but possibly a bit overpriced for the area.
Some of the fancy lighting in the room didnt work properly.
All in all, a great few nights away.
Ben
Ben, 3-night trip
10/10 Exceptional
Dec 19, 2023
Beautiful hotel and the customer service was great! Location was perfect! I would definitely stay again!
Monika
Monika, 1-night trip
10/10 Exceptional
Nov 11, 2023
The hotel was in an excellent location right in the old town with beautiful facilities and an amazing ambient spa to relax in. We loved this hotel and cannot wait to visit again!
Zuzanna
10/10 Exceptional
Apr 2, 2024
One of the loveliest hotels I’ve ever stayed at. The staff were exceptionally helpful.