Nestled at the foot of Palandöken Mountain, Dedeman Palandoken Resort Hotel offers a family-friendly retreat. Enjoy local cuisine for breakfast, dance the night away at the nightclub, and unwind with a deep-tissue massage or relaxing time on the sun loungers by an indoor pool.
Palandoken Kayak Merkezi PK :115, Erzurum, Erzurum
What's nearby
Palandöken Mountain - 1 min walk - 0.0 km
Lala Mustafa Pasa Mosque - 9 min drive - 8.6 km
Twin Minaret Madrasa - 9 min drive - 8.6 km
Çifte Minareli Medrese - 9 min drive - 8.6 km
Abdurrahman Gazi Tomb - 13 min drive - 8.5 km
Getting around
Erzurum (ERZ) - 22 min drive
Palandoken Station - 29 min drive
Airport shuttle (surcharge)
Restaurants
Fanus Cafe Erzurum - 3 min drive
Palandöken Jandarma Sosyal Tesisleri - 5 min drive
Alpine Restaurant - 6 min drive
Ejder3200 Küre Cafe - 6 min drive
Polat Erzurum Resort Hotel Mola Cafe - 5 min drive
About this property
Dedeman Palandoken Resort Hotel
With ski-in/ski-out access, Dedeman Palandoken Resort Hotel allows you more time for downhill skiing, snowboarding, and cross-country skiing. Guests can indulge in deep-tissue massages at the spa, and Ana Restaurant serves breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, an indoor pool, and a nightclub. Ski passes, storage, rentals, and lessons are also available.
At a glance
DONE
Hotel size
187 rooms
Arranged over 8 floors
DONE
Arriving/Leaving
Check-in start time: noon; Check-in end time: 4:00 PM
Contactless check-in available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 12:30 PM
Contactless check-out available
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child stays free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Free supervised childcare
Free children's club
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Free onsite extended parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking on site
Onsite parking limited
Height restrictions apply for onsite parking
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free local cuisine breakfast each morning 7 AM–10 AM
2 bars/lounges
Restaurant
Coffee shop
Coffee/tea in a common area
Barbecue grills
Private dining
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Free children's club
Children's pool
Playground
Free supervised childcare/activities
Grocery/convenience store
Children's games
Toys
What to do
Pool table
Hiking/biking trails nearby
Sledding nearby
Hot springs nearby
Working away
Meeting room
Conference space (2153 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Pool loungers
Ski equipment rentals
Ski storage
Romance packages
Facilities
3 buildings/towers
Built in 1994
Safe-deposit box at front desk
Terrace
Television in common areas
Piano
24-hour health club
An indoor pool
Designer stores on site
Arcade/game room
Full-service spa
Nightclub
Sauna
Massage/treatment rooms
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Ski
Ski-in/ski-out access
Ski passes
Downhill skiing
Snowboarding
Ski lessons
Ski storage
Ski rentals
Ski lifts nearby
Ski runs nearby
Snowshoeing nearby
Room amenities
Be entertained
19-inch flat-screen TV
Satellite TV channels
Home comfort
Heating
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Turndown service
Free crib/infant bed
Free rollaway/extra bed
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Champagne service
Free bottled water
Highchair
More
Daily housekeeping
In-room safe
Special features
Spa
Dedeman Palandöken Hotel Spa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with a sauna and Turkish bath/hammam. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. There are hot springs open between 9:00 AM and 8:00 PM.
Dining
Ana Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Iglo Cafe - This bistro serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Teleski Cafe - This bistro serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of TRY 100 per person (roundtrip)
Early check-in can be arranged for an extra charge (subject to availability)
Renovations and closures
This property is closed from March 17 2025 to December 16 2025 (dates subject to change).
The property is closed between March 15 and December 15.
Children & extra beds
Babysitting is available for an extra charge
Airport shuttle for children between the ages of 6 and 11 costs TRY 80 (roundtrip)
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Children under 10 years old are not allowed in the swimming pool without adult supervision
Children under 12 years old are not allowed in the spa without adult supervision
Hot springs access available from 9:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Property Registration Number 5729
Also known as
Dedeman Palandoken
Dedeman Palandoken Erzurum
Dedeman Palandoken Resort Hotel
Dedeman Palandoken Resort Hotel Erzurum
Palandoken
Dedeman Palandoken Resort
Dedeman Palandoken Resort Hotel Hotel
Dedeman Palandoken Resort Hotel Erzurum
Dedeman Palandoken Resort Hotel Hotel Erzurum
Frequently asked questions
Is Dedeman Palandoken Resort Hotel currently open?
This property is closed from March 17 2025 to December 16 2025 (dates subject to change).
Is there a pool at Dedeman Palandoken Resort Hotel?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Dedeman Palandoken Resort Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Dedeman Palandoken Resort Hotel?
Yes, there's free self and extended parking. Parking spots may be limited. Free RV/bus/truck parking is available.
Is airport shuttle service offered by Dedeman Palandoken Resort Hotel?
Yes, an airport shuttle is available. The charge is TRY 100 per person roundtrip.
What are the check-in and check-out times at Dedeman Palandoken Resort Hotel?
Check-in start time: noon; Check-in end time: 4:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 12:30 PM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Dedeman Palandoken Resort Hotel and nearby?
Have fun with onsite winter activities like cross-country skiing and snowboarding. Additional recreation nearby includes hot springs. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Dedeman Palandoken Resort Hotel also has 2 bars, a nightclub, and a 24-hour health club, as well as a sauna and an arcade.
Are there restaurants at or near Dedeman Palandoken Resort Hotel?
Yes, Ana Restaurant offers alfresco dining.
What's the area around Dedeman Palandoken Resort Hotel like?
Dedeman Palandoken Resort Hotel is in Palandöken, a short 1-minute walk from Palandöken Mountain.
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