I had a truly disappointing and frustrating stay at this hotel, despite booking one of their so-called โpremiumโ suites.
โข The shower was dangerously slippery with poor drainage. I almost fell during my first use, which is completely unacceptable for guest safety.
โข The suite was advertised as having a full, functional kitchen โ yet the stove had been removed without any notice. This is outright false advertising.
โข Guests are told to throw out their own trash, but no plastic bags were provided, making a basic task unnecessarily difficult and unhygienic.
โข The breakfast was one of the worst I have ever encountered at any hotel: minimal, low-quality options and inattentive, unfriendly staff.
โข Furniture throughout the suite was poorly maintained โ everything squeaked loudly, clearly showing a lack of upkeep and care.
โข To top it off, housekeeping entered my suite without knocking, violating my privacy. Later, my door code was changed without my knowledge because hotel staff mistakenly thought I had checked out after just one night โ a careless and completely avoidable mistake.
Overall, this stay was a huge letdown. For the premium price I paid, the experience was far below even basic expectations. I would strongly advise others to think twice before booking here.