Located near Avenida La Reforma, Hotel Casa Veranda offers a warm welcome with on-site shopping and international cuisine at La Pergola. Guests can connect to in-room WiFi, work out at the 24-hour gym, and take advantage of tour assistance. The helpful staff has left a lasting impression on previous guests.
12 Calle, 1-24 Zona 10, Guatemala City, Guatemala, 1010
What's nearby
Avenida La Reforma - 2 min walk - 0.2 km
Embassy of Mexico in Guatemala - 8 min walk - 0.7 km
Oakland Mall - 14 min walk - 1.2 km
La Aurora Zoo - 18 min walk - 1.5 km
Paseo Cayala - 8 min drive - 7.3 km
Getting around
La Aurora Intl. Airport (GUA) - 5 min drive
Airport shuttle (surcharge)
Restaurants
San Martín - 2 min walk
TGI Fridays - 2 min walk
Tgi Friday's Avia - 2 min walk
McDonald's - 3 min walk
Applebee's - 3 min walk
About this property
Hotel Casa Veranda
Hotel Casa Veranda is just 2.4 mi (3.9 km) from the airport and offers a shuttle (available on request). Guests can indulge in hot stone massages and enjoy international cuisine at La Pergola, which is open for breakfast, lunch, and dinner. Other features include a 24-hour fitness center and a snack bar/deli. The helpful staff and location get great marks from fellow travelers.
Languages
English, Spanish
At a glance
DONE
Hotel size
90 rooms
Arranged over 12 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 1 PM
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets allowed (dogs only, 1 total, up to 23 lbs per pet)*
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Wheelchair-accessible parking on site
Onsite parking limited
Height restrictions apply for onsite parking
DONE
Transfers
Airport shuttle from 4:00 AM to midnight*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
Restaurant
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
What to do
Shopping
Working away
24-hour business center
Meeting room
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
ATM/banking
Safe-deposit box at front desk
24-hour fitness center
Spa services
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Accessible airport shuttle
Smooth flooring in public areas
Room amenities
Be entertained
32-inch TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Turndown service
Bed sheets provided
Freshen up
Private bathroom
Bathtub only
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Mini-fridge
Microwave
Kitchenette
Cookware, dishes, and utensils
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages and sports massages.
Dining
La Pergola - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 18 for adults and USD 9 for children
Airport shuttle service is offered for an extra charge of USD 16 per person (one-way)
Early check-in can be arranged for an extra charge of USD 55.00 (subject to availability)
Late check-out can be arranged for an extra charge of USD 35.6 (subject to availability)
Children & extra beds
Airport shuttle service for children costs USD 16 (one-way)
Pets
Pets are allowed for an extra charge of USD 55 per pet (may vary based on length of stay)
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Cashless transactions are available.
Also known as
Casa Veranda
Casa Veranda Guatemala
Hotel Casa Veranda Guatemala
Hotel Mercure Casa Veranda
Mercure Casa Veranda
Mercure Casa Veranda Guatemala
Mercure Casa Veranda Guatemala Hotel
Mercure Casa Veranda Hotel
Mercure Guatemala Casa Veranda
Mercure Hotel Guatemala
Mercure Casa Veranda Guatemala Guatemala City
Mercure Guatemala City
Hotel Casa Veranda Guatemala City
Casa Veranda Guatemala City
Hotel Casa Veranda Hotel
Hotel Casa Veranda Guatemala City
Hotel Casa Veranda Hotel Guatemala City
Frequently asked questions
Does Hotel Casa Veranda offer free cancellation for a full refund?
Yes, Hotel Casa Veranda does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Casa Veranda?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 23 lbs per pet. There's a charge of USD 55 per pet, per night. Food and water bowls are available.
Is parking offered on site at Hotel Casa Veranda?
Yes. Parking spots may be limited.
Is airport shuttle service offered by Hotel Casa Veranda?
Yes, an airport shuttle is available from 4:00 AM to midnight on request. The charge is USD 16 per person one-way.
What are the check-in and check-out times at Hotel Casa Veranda?
Check-in start time: 3 PM; Check-in end time: anytime. There's a charge of USD 55.00 for early check-in (subject to availability). Check-out time is 1 PM. Late check-out is available for a charge of USD 35.6 (subject to availability).
What is there to do at Hotel Casa Veranda and nearby?
Hotel Casa Veranda has a 24-hour fitness center and spa services.
Are there restaurants at or near Hotel Casa Veranda?
Yes, La Pergola offers international cuisine.
Does Hotel Casa Veranda have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a microwave, cookware, and a coffee maker.
What's the area around Hotel Casa Veranda like?
Hotel Casa Veranda is in Zona 10, a short 5-minute drive from La Aurora Intl. Airport (GUA) and 10 minutes' walk from U.S. Embassy in Guatemala. Travelers say that the hotel is in a great location.
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Hotel Casa Veranda Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Breakfast
Restaurant
Airport
Balcony
Kitchen
Lobby
View
Reviews
10/10 Exceptional
Feb 20, 2025
Weekend getaway
It was amazing I loved the hotel.
Dennie
Dennie, 2-night trip
8/10 Very good
Feb 14, 2025
Super clean, spacious, safe and friendly staff, I would recommend this place,I would go back again..
ELVIA
ELVIA, 1-night trip
10/10 Exceptional
Apr 7, 2025
Very nice
Marcos
Marcos, 4-night trip
6/10 Good
Dec 30, 2024
Good location
Andre
Andre, 1-night trip
10/10 Exceptional
Oct 22, 2024
Nice hotel, nice location
c
c, 1-night trip
10/10 Exceptional
Nov 28, 2024
Very comfortable and clean near restaurants and shopping centers
Caleb
Caleb, 1-night trip
10/10 Exceptional
Jan 25, 2025
Excelente
Luis
Luis, 1-night trip
10/10 Exceptional
Jan 12, 2025
Excelente
Zulma
Zulma, 1-night trip
8/10 Very good
Nov 26, 2024
Very nice staff.
Thomas
Thomas, 1-night trip
10/10 Exceptional
Nov 17, 2024
I like this hotel I feel like I'm at home.It has everything I need.Staff is very friendly.
Claudia
Claudia, 3-night trip
10/10 Exceptional
Aug 10, 2024
Great place, clean, staff is very friendly
Luis Alvaro
Luis Alvaro, 8-night trip
10/10 Exceptional
Nov 6, 2024
food pool wifi is clean service so good
Inaida
Inaida, 1-night trip
8/10 Very good
Jan 29, 2025
They are amazing here just make sure you take a picture of your out going laundry. I really think they are very nice . Monica is excellent cleaning the room very nice house keepers always friendly
Laura
Laura, 14-night trip
10/10 Exceptional
Nov 11, 2024
Parking very complicated (narrow) other than that the stay was pleasant,
Noel H
Noel H, 1-night trip
10/10 Exceptional
Dec 24, 2024
I love the suite
Marie
Marie, 1-night trip
10/10 Exceptional
Feb 9, 2025
Safe, easy to walk to many restaurants in the area. Easy to get an uber or taxy, and most of all the staff. Very very friendly staff. Laundry service, and ATM services inside the hotel area, also a breakfast buffet and a restaurant that has many food options within the hotel and a bar.
The room has a separate living room with a kitchen. I always have a great experience. This would be my third long stay while visiting Guatemala 🇬🇹 ❤️
Olga
Olga, 2-night trip
10/10 Exceptional
Dec 26, 2024
Love it
Marie
Marie, 1-night trip
10/10 Exceptional
Aug 4, 2024
Good location!
Shakira
Shakira, 1-night trip
10/10 Exceptional
Oct 13, 2024
Lovely hotel safe, clean, big, comfortable my wife and I enjoyed it very much
Manuel
Manuel, 1-night trip
8/10 Very good
Feb 14, 2025
there were cockroach in our room
JUAN
JUAN, 3-night trip
10/10 Exceptional
Aug 24, 2024
Staff is really friendly and helpful with questions regarding your stay, I was able to park my vehicle before my check-in time without any additional charges.
I loved the placed, cleaned and convenient to travel back and forth to the airport.
Kleys
Kleys, 1-night trip
10/10 Exceptional
Jul 30, 2024
Comfortable
This hotel was really great! Our whole family enjoyed the comfort and friendly/helpful staff.
Esli E.
Esli E., 3-night trip
10/10 Exceptional
Oct 25, 2024
very friendly and helpful
Jamiel
Jamiel, 4-night trip
8/10 Very good
Sep 2, 2024
Zona viva
Great place surrounded by malls restaurants all kind of good stuff. Close to airport