Location;
close to almost everything, few minutes walk to Wawel (Royal Castle), Rynek Główny (Market Square) Sukkienice and Mały Rynek, ten-fifteen minutes walk to Kraków Główny (main train station) and Galeria Krakowska and a not too long walk to both Plac Nowy and Plac Wolnica in Kazimierz. Also close to tramstop (Poczta Głowna).
Hotel;
nice and clean rooms, with coffee machine, good bed, with several different pillows. Very friendly staff (nothing beats a smiling night receptionist when checking in after midnight) and nice and helpful receptionist the next day, remembering and following up the conversation from earlier that day, when returning to the hotel in the afternoon. As a guest, you feel appreciated and more than “just another customer”.